Heiser Ford Lincoln

Very good communication kept me informed on everything that was happening with my vehicle. Upon return it was washed and vacuumed. that was happening with my vehicle. Upon return it was washed and vacuumed. More

Poor communication, both between the dealership and customer as well as between employee service members. Issues specific to Ford vehicles were not resolved after multiple attempts. Had they not made t customer as well as between employee service members. Issues specific to Ford vehicles were not resolved after multiple attempts. Had they not made things right financially on their blunder, this rating would be lower. More

I Love this dealership, the staff is very helpful, nice and very hands-on. I would definitely recommend this dealership to anyone needing service. Thanks Heiser for always making my experience great. and very hands-on. I would definitely recommend this dealership to anyone needing service. Thanks Heiser for always making my experience great. More

Zak and everyone else I dealt with were above and beyond fantastic and helpful. Glad I found the car I wanted and that it was at their dealership. Will definitely consider future business with them. fantastic and helpful. Glad I found the car I wanted and that it was at their dealership. Will definitely consider future business with them. More

Heiser Ford is a very nice dealership, I have purchased 4 vehicles from them. The customer service is great my sales person was nice, professional and knowledgeable as well as the service dept. vehicles from them. The customer service is great my sales person was nice, professional and knowledgeable as well as the service dept. More

Friendly knowledge staff. Explains the maintenance needed for my vehicle. Sometimes the service maintenance takes a little long but the quality and great customer service makes up for it. for my vehicle. Sometimes the service maintenance takes a little long but the quality and great customer service makes up for it. More

Clean and classy. The showroom exhibits its finest vehicles and the salesperson is ready to serve. The service department works hard to help solve the problem of your vehicle. vehicles and the salesperson is ready to serve. The service department works hard to help solve the problem of your vehicle. More

Knowledgeable and kind service done in a timely manner, by staff passionate about thier customers! by staff passionate about thier customers! More

I wanted to express my thanks to Lincoln Ford Automotive staff, especially Tony Mayen for assisting me with my auto purchase recently. Also, I would like to give a special thanks to Mark Scaffidi, he prompt staff, especially Tony Mayen for assisting me with my auto purchase recently. Also, I would like to give a special thanks to Mark Scaffidi, he promptly uploaded a YouTube video upon request of the special “classic car” I just bought. I am a US Air Force veteran and currently living overseas (Italy). Tony and Mark answered all my questions and were patient with me and are assisting me with navigating transportation carriers to have my “new” car relocated to North Carolina since I am unable to be there in person. They helped make the electronic process of buying a car very easy. Thank you. If there are any veterans out there, stateside or overseas, I highly recommend that you consider your next auto purchase with these guys. You won’t be disappointed! Again, thank you for your support and you have certainly gained my loyalty. Pablo Hernandez Satisfied Customer More

everything was explained clearly and the cost of the repairs were communicated before the work was completed. repairs were communicated before the work was completed. More