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Heiser Ford Lincoln
Glendale, WI
1,698 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,698 reviews
July 15, 2022
Service work longer than expected w/o communication. Staff unaware and no service skills. During pickup, the ladies laughed and said “I told you it wasn’t going to be done” to another employee. Service Staff unaware and no service skills. During pickup, the ladies laughed and said “I told you it wasn’t going to be done” to another employee. Service manager was nice, but also was unaware of what was taking place with clients More
by Smartinez
Verified CustomerEmployees Worked With
Mercedes Taft
July 15, 2022
Great service previously, however I wanted my car serviced earlier and I was referred to your overflow lot on 76th Stt and had a horrible experience ! Charged $476.00 and had to bring it back the nex serviced earlier and I was referred to your overflow lot on 76th Stt and had a horrible experience ! Charged $476.00 and had to bring it back the next day to East Silver Spring for $176.00 because the service light was on and the overflow Heiser location didn’t inspect the dirty filters that had to be replaced or no telling what else ! Just a bad experience More
by jeb12inc
Employees Worked With
Service Team
July 14, 2022
They are always trying to do a great job. They kpt us informed about the progress of my job They kpt us informed about the progress of my job More
by Bristol gal
July 13, 2022
They were very knowledgeable and persistent in finding out what was wrong with my vehicle and after a little bit of patience on both end we did out what was wrong with my vehicle and after a little bit of patience on both end we did More
by Curtis R.
Employees Worked With
Service Team, Mercedes Taft
July 09, 2022
They did great job keeping me in the loop on the status of my truck. They also did a great job setting up the truck up for pickup of my truck. They also did a great job setting up the truck up for pickup More
by A_DIETZ1
Employees Worked With
Kristina Beck, Blain Boudreau, Jordan McGee, Charlie Przislicki
July 05, 2022
I received prompt courteous service. Everyone I encountered was receptive and friendly. I’m glad that I initiated my warranty through this dealership because I will be glad to come back Everyone I encountered was receptive and friendly. I’m glad that I initiated my warranty through this dealership because I will be glad to come back and continue my service .I hope each encounter is the same More
by Onegoodketch
Employees Worked With
Brandi Winfrey
July 04, 2022
It took me months to find my perfect car. I never felt pressured or like a nuisance. Charles worked his magic and listened to what I wanted to find me the car I wanted. I have always liked wo I never felt pressured or like a nuisance. Charles worked his magic and listened to what I wanted to find me the car I wanted. I have always liked working with Heiser Ford Lincoln and this just solidifies why I keep coming back. More
by BAMEEHAN3
Employees Worked With
Charles Przislicki , Kristina Beck
