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Heiser Ford Lincoln
Glendale, WI
1,697 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,697 reviews
September 09, 2022
A very nice area to discuss and drop off your care. The staff is eager to want to meet your needs, and complete the work efficiently. I don’t understand the time it takes for them to start working on y The staff is eager to want to meet your needs, and complete the work efficiently. I don’t understand the time it takes for them to start working on your car, when you have an appointment, but you can see on your app, that it sits there for hours. They had mine for two days, yet it spent 2 to 3 hours in the shop, I assume being worked on. Due to staff shortage they could not pickup, or drop off my under warranty vehicle More
by RDTR33
Verified CustomerEmployees Worked With
Mercedes Taft
August 31, 2022
Great professional service! Very helpful and got me in an excellent vehicle. Would highly recommend. Very helpful and got me in an excellent vehicle. Would highly recommend. More
by jim davis
August 30, 2022
This dealership really cares about their customers and making sure they get the best deal possible on a vehicle! They make you feel like family! making sure they get the best deal possible on a vehicle! They make you feel like family! More
by hgp7400
August 29, 2022
The Service desk staff were friendly and professional. The service I purchased was the Works. My fluids were not topped nor was my car washed. Within a week of my visit one of my tires blew out and I The service I purchased was the Works. My fluids were not topped nor was my car washed. Within a week of my visit one of my tires blew out and I was told my two separate service centers that my tires were bald- and I should not have been driving with those tires. This was not noted on the Heiser service evaluation of my car. This is not first issue I have had with Heiser Service but in the past my concerns were addressed prior to the survey but not this time. I have used this dealership due to it’s convenient location but I have lost confidence in the work being done. More
by Lincoln owner
Employees Worked With
Service Team
August 27, 2022
Heiser is just where we go. Started when they were still on North Ave. it’s good consistent service. Too bad it’s still not a block away ! Started when they were still on North Ave. it’s good consistent service. Too bad it’s still not a block away ! More
by BCBOURNE
Employees Worked With
David and Charles, Mercedes Taft
