Heiser Ford Lincoln

Zak was very friendly. Good conversation and he was wonderful to my Mother which was very nice for us. Good conversation and he was wonderful to my Mother which was very nice for us. More

The customer service person was efficient, professional and friendly. The estimated time of service was very accurate. and friendly. The estimated time of service was very accurate. More

The light was on indicating that I needed an oil change. I took a chance and came in the early morning without an appointment. The service advisor said she would see if they could fit me into the schedule. I took a chance and came in the early morning without an appointment. The service advisor said she would see if they could fit me into the schedule. The answer was “yes”. I took a seat in the lounge, had a. Cupof coffee and did some business work that I had brought along. In about 1/2 hour she was back to tell me that they replaced a window washer blade and had time for a free car wash. I rate that as “5 star” service More

Great value along with great service, along with a great team of people. I would definitely buy another car from Heiser. team of people. I would definitely buy another car from Heiser. More

After taking my vehicle back for the second time. It is still not fixed. Initially I spent 1623 bucks yet, the leak issue still remained an issue. Brought it back for a diagnostic, still they was una It is still not fixed. Initially I spent 1623 bucks yet, the leak issue still remained an issue. Brought it back for a diagnostic, still they was unable to tell me what the issue was which cost an additional 174 bucks. Furthermore, the rep did not follow up at all to keep me updated on anything. By far the worst service EVER! More

Honest, professional and caring person. She tries to explain each step to you and gives you different options by showing you the pros and cons. She tries to explain each step to you and gives you different options by showing you the pros and cons. More

You guys is so amazing the service is so good and I luv the customer service. Everyone one is so friendly. I never ever been to car shop that had that great service before. You guys r the best. N I loved the customer service. Everyone one is so friendly. I never ever been to car shop that had that great service before. You guys r the best. N I loved the car wash they gave me they even vacuum it out for me. They made me feel special n they made my car drive like a new car. Thanks..Heiser Ford. I will be back for my oil change. More

Absolutely everyone I came into contact with at this dealership was amazing from the moment I arrived until I left with the exact vehicle that I wanted dealership was amazing from the moment I arrived until I left with the exact vehicle that I wanted More

Service is not consistent. I sat waiting about six minutes before anyone assisted me and they were all standing around just talking. I sat waiting about six minutes before anyone assisted me and they were all standing around just talking. More

Heiser made buying my first car easy! I purchased a used Blue Certified vehicle from them and was blown away at everything they offer you. Free roadside assistance anywhere in the US for I purchased a used Blue Certified vehicle from them and was blown away at everything they offer you. Free roadside assistance anywhere in the US for the lifetime of your car, competitive loan terms, a sales and finance team that went above and beyond for me. Optional packages were laid out for me clearly, and I was able to choose what made the most sense for me and my driving habits. They even offer a 3-day exchange program in case you change your mind about your car. Will be a repeat customer for sure. More