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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.1
1,697 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,697 reviews

December 12, 2022

I have not had a good experience ever visiting this service department. Not sure why the service has always been so horrible. No one called me for a week to let me know anything. Once I finally ta More

by Johnette W
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Alex, Service Team, Lana Finch
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Dec 16, 2022 -

Heiser Ford Lincoln responded

Johnette, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

December 12, 2022

Everyone was spectacular! The experience was super easy and the follow-up was terrific. Vehicle orientation was outstanding too. More

by ESTRODE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blain, and my orientation person as well, Kristina Beck, Blain Boudreau, Charlie Przislicki
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Dec 16, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 10, 2022

This was a flawless sale and everything was perfect. Especially Zak! The entire staff are very kind and easy to deal with. I definitely enjoyed This purchase experience. More

by Mdjairam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Krushas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the staff’s names
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Dec 16, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 08, 2022

Good work customer service was good in they wash my car for free in let me know I need brakes More

by larrydavisjr5408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 08, 2022

Above and beyond I recently bought a used car at Heiser. The experience was fantastic. Its like a family owned company where everyone makes you feel at ease and welcome, Honest and customer focused. More

by G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Harling, Service Team, Blain Boudreau
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Dec 09, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 08, 2022

Always a great experience at Heiser. General Manager Sales Manager Salesman All outstanding ! I’ll always buy at Heiser. More

by MARK@JACKSONSTREETHOLDINGS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Krushas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Cardinal, Kristina Beck, Blain Boudreau, Erik Saldana, Joe Hosler
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Dec 09, 2022 -

Heiser Ford Lincoln responded

Mark, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 06, 2022

Always friendly, competent, and flexible with service needs, service completed in the rough time estimates More

by CPGTIMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Dec 09, 2022 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 05, 2022

The attention to the details was very poor and follow up is not good including Brian Crandall More

by JIMZABOJNIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Saldana, Joe Hosler
Report | Print
Dec 05, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Operations Manager Maureen Calmes by phone at 414-247-8981 or by email at mcalmes@heiser.com so we can better understand what happened during your experience.

December 02, 2022

Good customer service comfortable not a long time waiting the service clerks and technicians are very friendly More

by Pickettra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Dec 02, 2022 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 02, 2022

Generally good experience New vehicle was not ready (filled/washed) even though both parties were aware on what time the delivery was scheduled for on that day There was an overage on the cashiers c More

by ABLAWUSCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Przislicki
Report | Print
Dec 05, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Our sincerest apologies, I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

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