Heiser Ford Lincoln

I enjoy Heiser’s personnel for their thoroughness and thoughtfulness. My time is valuable to me and I feel they respect my time. thoughtfulness. My time is valuable to me and I feel they respect my time. More

The service was excellent from the moment I walked in! I was professionally greeted by Mariah, Pat was phenomenal and was there every step of the way for any questions or concerns I had and I have to give I was professionally greeted by Mariah, Pat was phenomenal and was there every step of the way for any questions or concerns I had and I have to give a round of applause to Goran for helping my dream come true. This team is simply amazing! Thanks guys! More

Polite,Curtis,perfection,and timely fashions didn’t have to weight too long clean and I love the service department to weight too long clean and I love the service department More

On 12/28/2022, I went into the dealership quite ambivalent about buying a car that day. I drove one new 2022 Escape and decided that was the vehicle for me. Erik Saldana pointed out some of the f ambivalent about buying a car that day. I drove one new 2022 Escape and decided that was the vehicle for me. Erik Saldana pointed out some of the finer points of the various models available and I had decided on one, discounting another I wanted because it was "loaded" and more expensive. I was given a generous appraisal for my trade-in, approved by Blain Boudreau, and was able to purchase the car of my dreams. I drove the car home the next day. The whole process was quick and easy and I was able to take advantage of a special financing offer that was set to expire on 1/03/2023. Great work by the Heiser team! More

The dealership has been excellent with their customer service and care for my car. The conversation with the staff has been enjoyable and a pleasure. service and care for my car. The conversation with the staff has been enjoyable and a pleasure. More

Very quick and easy buying experience. I would highly recommend Heiser Ford Lincoln to anyone. I would highly recommend Heiser Ford Lincoln to anyone. More

Customer service was awful! I asked for phone calls if vehicle was to be kept overnight on multiple occasions. Not only did I not get phone calls, but when I would call in to fi I asked for phone calls if vehicle was to be kept overnight on multiple occasions. Not only did I not get phone calls, but when I would call in to find out, the girls on the phone were extremely rude! More

Heiser did our oil change great job I Would recommend them to all They picked up and dropped off at our house On the way back with it the check engine light was on. so they returned it to Heiser to tro them to all They picked up and dropped off at our house On the way back with it the check engine light was on. so they returned it to Heiser to troubleshoot and repair for us They had gone Out of their way to correct our problem so I need give them a good shoutout Keep taking care of your customers like us and they will always return to you for the work needed to be done on their vehicles More

Thanks for a positive experience. The staff was nice and friendly. The establishment was clean with TV and drinks (coffee, tea and water). And, they completed my service request (t The staff was nice and friendly. The establishment was clean with TV and drinks (coffee, tea and water). And, they completed my service request (tire rotation) quickly which is always a plus. More

Terrible in every phase of customer service. Took them at least 15 minutes to notify me that the car was completed, after an hour and a half,but they didn't have the part for the recall that the Took them at least 15 minutes to notify me that the car was completed, after an hour and a half,but they didn't have the part for the recall that they had e-mailed me earlier in the week to come in for. I had to ask for a car wash and the attendant told me it was not running , but someone changed their mind and decide to run in through (quickly) their wash. I hope they changed the oil! More