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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.1
1,696 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,696 reviews

April 11, 2023

Drove for 1030 appointment. Only to get there they were unable to complete either of my recalls. A call would have been helpful instead of arranging child care for this appoin More

by becky.schwab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Apr 17, 2023 -

Heiser Ford Lincoln responded

Becky, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

April 08, 2023

They have been very helpful with the process of transferring me from leasing to buying. More

by RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Service Team, Blain Boudreau, Erik Saldana, Lana Finch
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Apr 17, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 07, 2023

ENTIRE TEAM WAS GREAT! PROFESSIONAL & ATTENTIVE GOOD FOLLOWUP & HONEST..Zak ( SALES ) & FINANCE MGR WAS VERY HELPFULL More

by B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Krushas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Beck
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Apr 07, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 07, 2023

It was a great experience at the service center with quick check in and service More

by ISTH2005MUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Mercedes Taft, Kenneth Miller, Lana Finch
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Apr 17, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 07, 2023

Everyone I dealt with was friendly and helpful. I appreciated the rides ti and from work. More

by KIRSTENJACOBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 05, 2023

My experience with Erik Saldana was good. . He listened to what I wanted and made sure I got it More

by chenellshaniece007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keyshia White, Erik Saldana
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Apr 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with Eric and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 04, 2023

I was informed via text message that my missing floor mats would be ordered by the salesman. Unfortunately, that never happened. Very disappointed. More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Robinson , Kristina Beck
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Apr 07, 2023 -

Heiser Ford Lincoln responded

Todd, Thank you for taking the time to complete a review. We are sorry that we apparently fell short during your last visit. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

April 04, 2023

Great dealership! Staff is knowledgeable and friendly. Such a great experience I came back 6 months later for another new vehicle! I am sure we will be back again!!! More

by jessicalieburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blain Boudreau, Charlie Przislicki
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Apr 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 02, 2023

Perfect in every way; Heiser knows their vehicles and how to treat customers. Another excellent Heiser experience! More

by AHAVERTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Beck, Charlie Przislicki
Report | Print
Apr 03, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 01, 2023

very friendly and clean and comfortable the sales team and manager were very helpful and friendly and answered my questions and worked with me on my purchase of the Ford explorer. I do not have any issues More

by msancinati
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Blain Boudreau, Charlie Przislicki
Report | Print
Apr 03, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We apologize for the inconvenience you experienced during your purchase. It is always our goal to exceed the customers’ expectations. I have sent your feedback to the General Manager in an effort to better our business and employees. We are happy to hear you are overall satisfied with your purchase. Know we appreciate you and we look forward to your next visit.

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