Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.1
1,696 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
Contact Dealership

1700 W Silver Spring Dr

Glendale, WI

53209

Directions

By Type

Showing 1,696 reviews

October 05, 2023

Wonderful and very detail I had a great knowledge about the process and the company. More

by MLOVE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 06, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 04, 2023

Great to work with and no hassle at all! Charlie and Bob were great with taking me along the process of ordering my new car! More

by erocker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Przislicki
Report | Print
Oct 04, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Charlie and Bob were able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 04, 2023

Service was fast and efficient. Will choose Heiser again! My Lincoln dealer in Racine closed. Was not happy with service time at another Lincoln dealership in West Allis.Having to More

by rdprochniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Report | Print
Oct 04, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 04, 2023

Alex, my customer service rep was very good, kind and informative. The service performed on my vehicle got done when they said it would so I appreciated that. More

by shainr1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Report | Print
Oct 04, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 02, 2023

Customer service was great real nice people friendly atmosphere We'll return Tell friends B plus More

by LARRYALLEN2130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 02, 2023

We have not had the best experience thus far, hopeful things get better. Issues with our sales persons communication and scheduling things that were supposed to be done before/when we picked the truck More

by MARYBETHCABELL
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Bob Gigl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Przislicki
Report | Print
Oct 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Sales Director Brian Crandall by email at bcrandall@heiser.com so we can better understand what happened during your experience.

October 01, 2023

Nice ,very polite understand Curtis right to the point and very important information reliable and helpful More

by homerthomas49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Edward "Ned" Kelly, Casey Bobinger
Report | Print
Oct 02, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 30, 2023

Worked with Hutch recently on the purchase of a vehicle. Working with Hutch is always a pleasure. The experience was fun, easy, informative, convenient and stress free. Hutch made sure the vehicle checked a More

by SMK
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Hutch was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

September 30, 2023

Best dealer I have worked with in any state! No mark ups, no hassles, no waiting! Will do business again! More

by j-momo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 30, 2023

Very helpful. Very satisfied with the service here and will come back again for my next maintenance More

by CRANKCASEKERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 02, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

1
...
36
37
38
...
170