Back

Heiser Ford Lincoln

Glendale, WI

4.1
1,749 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
Contact Dealership

1700 W Silver Spring Dr

Glendale, WI

53209

Directions

By Type

Showing 1,749 reviews

December 22, 2023

They did a good job and did everything that needed to be done they answered all of my questions More

by BLK0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Dec 26, 2023 -

Heiser Ford Lincoln responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 16, 2023

Heiser never tried to ask for more than MSRP unlike many other dealerships. Zach came in on an off day to let me test drive prior to purchase. Sometimes a little slow to respond. Would recommend More

by kloudon35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Krushas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad Zak was able to help, and we hope to see you again! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

December 14, 2023

We had a great experience with Hutch. Thanks for all of your help with the purchace. More

by jkflood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Heiser Ford Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Hutch and hope you enjoy your new vehicle. We truly appreciate your feedback! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

December 14, 2023

All went well, Some hesitations seemed elongated. Guessing that is the way of buying and trading . More

by dblaubach1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Saldana
Dec 14, 2023 -

Heiser Ford Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

December 14, 2023

Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else More

by oscar.rush467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Joseph Vicari Jr., Kenneth Miller, Casey Bobinger, Michael Randazzo, Marco Villa
Dec 18, 2023 -

Heiser Ford Lincoln responded

Oscar, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 13, 2023

Salesperson was a bit off putting and not the most approachable guy, but everyone else I interacted with was friendly and helpful. The price changed over night on the vehicle we had already made an ap More

by elferingnatalie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Krushas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business, Natalie, and hope to see you again soon! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

December 13, 2023

Very thorough at their job they complete the job in timely manner you’re always given feedback about the tasks they are working on I always choose this dealership when I have issues with my car More

by DORTHY.ACOSTA31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 10, 2023

Heiser Ford is a good dealership. This was my second time getting a car from them. My car was totaled but they did everything possible to help me. I worked with Erik Saldana and Devin More

by angelragsdale29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Team, Erik Saldana
Dec 11, 2023 -

Heiser Ford Lincoln responded

Angel, Here at Heiser Ford Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Erik and Devin, and it was a pleasure having you at the dealership. Congratulations on your new Ford Edge! We appreciate your review! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

December 09, 2023

I'm very comfortable get service there, everyone has been very helpful with my car needs. More

by tatumdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know everyone's name. But to me they're all do a good job as far as I could see. , Service Team
Dec 11, 2023 -

Heiser Ford Lincoln responded

Tatum, Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 07, 2023

The sales person was very helpful before, and after the sales. everyone was very friendly More

by altecamp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danielle Ramirez , Timothy Robinson
Dec 07, 2023 -

Heiser Ford Lincoln responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

...
33
...