Heiser Ford Lincoln

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period! Do Not Buy from Here Period! More

Did not correctly order part despite having credit card payment given when set up service appointment 2+ weeks in advance. Service advisor said he was going to try something out, but never got back to payment given when set up service appointment 2+ weeks in advance. Service advisor said he was going to try something out, but never got back to me. I would have again given him my credit card info again if he had called back. I tried multiple times to contact service advisor. Office staff left messages. No one called me back until quite late. I was told again that the part could not be found. I got a ride to pick up the car. I was told then that they had found the part and they could get me in the next day. I said that I would think about it and let them know in the morning. The next day I called in and said that I would take up their offer. I dropped off the car at 8:30 am. I received a call around noon again saying that they did not have the part. It took multiple calls when the pickup did not arrive. The final time the advisor told me that were several guys available and someone would soon be there. They were. When I arrived, the advisor told me AGAIN that they had found the part! I told him that I did not want to go through the same routine for yet another time. I would not recommend using the Glendale Heiser Ford for any service work. More

Staff was very welcoming. Got me in and got me out rather quickly. Took care of the things that needed to be done efficiently. Got me in and got me out rather quickly. Took care of the things that needed to be done efficiently. More

Dealership has always been good and fair with me Would recommend this dealership to my friends and family recommend this dealership to my friends and family More

Everyone was wonderful and incredibly helpful. I absolutely love my new Ford Bronco. Thanks to everyone who assisted me. I absolutely love my new Ford Bronco. Thanks to everyone who assisted me. More

Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to po someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to pound sand I thought the managers were very unprofessional but Chad was very good very helpful big thanks to Chad More

Excellent It was a pleasurable experience, the car was treated with care and respect, the customer service was the best I've experienced so far. treated with care and respect, the customer service was the best I've experienced so far. More

Positive experience, I'll be back. I'd give a 5 if the car wash happened like i have come to expect. I'd give a 5 if the car wash happened like i have come to expect. More

Explained each service that was done on my vehicle. The time it would take Explained The time it would take Explained More

Alex and David were helpful when getting my car serviced. However, the car is pretty much in its same state it was before the service was performed However, the car is pretty much in its same state it was before the service was performed More