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Heiser Ford Lincoln
Glendale, WI
1,755 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,755 reviews
March 01, 2024
They are not professional. Misdiagnosed my wife's vehicle. They make appointments and cancel without giving you proper or any notice. This is after you've taken off work unpaid Misdiagnosed my wife's vehicle. They make appointments and cancel without giving you proper or any notice. This is after you've taken off work unpaid. It's really sad. More
by antoniobrashear
Verified CustomerEmployees Worked With
David Disch, David Disch
February 29, 2024
Talked me into home service. Improperly installed the part and didn't test before they left. Transmission wouldn't shift into any gears the next morning causing me to miss work a Improperly installed the part and didn't test before they left. Transmission wouldn't shift into any gears the next morning causing me to miss work and $200 pay for the day. Not happy! More
by Lefcoa21
Employees Worked With
Marco Villa, Marco Villa
February 29, 2024
Everyone was very helpful and we appreciated the service! We love our new to us vehicle. We love our new to us vehicle. More
by FromOcon
February 29, 2024
Alsome great professional service and staff Clean environment from start to finish great experience tryouts with cars and lovely gifts environment from start to finish great experience tryouts with cars and lovely gifts More
by ross.theresa42
Employees Worked With
( sales) Ralph Price and ( Financing) Kreyshia white
February 28, 2024
Friendly Forgot I was waiting for my vehicle Rectified situation Pulled off and had to come right back because signal light was out. situation Pulled off and had to come right back because signal light was out. More
by Patterson.johnnie
February 27, 2024
They provided excellent customer service experience. They found out what the problems was and the car is running great. They found out what the problems was and the car is running great. More
by GINGER420
Employees Worked With
February 26, 2024
On-time, efficient, professional, friendly -- and painless. A+ Lawrence provided excellent customer service and made me feel valued and appreciated. painless. A+ Lawrence provided excellent customer service and made me feel valued and appreciated. More
by post.edward.m
Employees Worked With
Lawrence Bledsoe, Lawrence Bledsoe
February 26, 2024
Fine coming in for recall work, but they didn't note (somehow) that I was waiting at the dealership while work was done. So waited extra time until my sales guy (Zach) said hi and said he would go check (somehow) that I was waiting at the dealership while work was done. So waited extra time until my sales guy (Zach) said hi and said he would go check on status. Seems very simple to track who's waiting and who isn't. More
by MICHAEL.BROWN1
Employees Worked With
David Disch, David Disch
