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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.1
1,692 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,692 reviews

February 14, 2024

Excellent It was a pleasurable experience, the car was treated with care and respect, the customer service was the best I've experienced so far. More

by BELLMARVIN28
Recommend Dealer
Yes
Employees Worked With
Lawrence Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Bledsoe
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Feb 14, 2024 -

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 14, 2024

Positive experience, I'll be back. I'd give a 5 if the car wash happened like i have come to expect. More

by jim.labiszak
Recommend Dealer
Yes
Employees Worked With
David Disch, David Disch
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Feb 14, 2024 -

Heiser Ford Lincoln responded

Thank you for your business and this review, Jim. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 14, 2024

Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to po More

by dom263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Gigl
1.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Formico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Robinson
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Feb 15, 2024 -

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Brian Crandall - Sales Director bcrandall@heiser.com

February 14, 2024

Explained each service that was done on my vehicle. The time it would take Explained More

by SWILLIAMS_56
Recommend Dealer
Yes
Employees Worked With
David Disch, David Disch
Report | Print
Feb 14, 2024 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 14, 2024

Alex and David were helpful when getting my car serviced. However, the car is pretty much in its same state it was before the service was performed More

by tgdavis0112
Recommend Dealer
Yes
Employees Worked With
David and Alex in the service department
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Feb 14, 2024 -

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 14, 2024

Dealership has always been good and fair with me Would recommend this dealership to my friends and family More

by Bruce.repp
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Gigl
Report | Print
Feb 14, 2024 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bruce, and we look forward to working with you again. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 14, 2024

I am so happy with my choice and dealership. Everyone was so helpful very clear and helping me understand the process I would highly recommend friends and family. More

by sdhoward68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Spielman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Przislicki
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Feb 14, 2024 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 14, 2024

Everyone was wonderful and incredibly helpful. I absolutely love my new Ford Bronco. Thanks to everyone who assisted me. More

by rrgallo9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhyaire Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Heiser Ford Lincoln responded

Thanks for your feedback on your recent visit to Heiser Ford Lincoln. It's great to hear that we were able to assist you and that you had such a positive experience. We hope you enjoy your new Bronco! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 14, 2024

All was handled as expected. Everything went fine. I just hope to not have to spend any more time on car repairs or recalls anytime soon! More

by Lathrop.Kirsten
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Perkins
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Feb 14, 2024 -

Heiser Ford Lincoln responded

Kirsten, thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 13, 2024

Excelent Is there good communication, do they work well? Good communication, good work, good employees, excellent work. More

by denisdiaz1982
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 13, 2024 -

Heiser Ford Lincoln responded

Denis, Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. Alex and our team appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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