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Heiser Ford Lincoln

Glendale, WI

4.2
1,902 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,902 reviews

November 13, 2018

New Car This agent was so helpful for us. He has a good personality and good with customers. He checks up on us and update us when things are getting done. I More

by PinayMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Young
November 12, 2018

Best experience ever! I was having a lot of trouble with a car I just bought. In service a lot and getting upset. I was introduced to Anthony and all was well. Got me in a More

by Mamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Young, Holly Thom
November 12, 2018

What a joke Beth was the only reasonable one here, everything else is nothing but a joke. Don’t bother discussing things on phone, email or person unless your sig More

by Rpartri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Gigl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Vajgrt, Beth DeBord
Nov 12, 2018 -

Heiser Ford Lincoln responded

Dear Sir, We are very sorry to learn you were not satisfied with your recent visit to our store. Customer satisfaction is important to us at Heiser and we would like to hear more about your experience so that we may improve our process to better serve you. Please contact our General Manager Chris Meyer at 414-228-5700 at your convenience. We look forward to hearing from you. Kind Regards Heiser Ford Lincoln

November 12, 2018

Awesome! Had an amazing experience working with the people at Heiser. They made everything so easy and helped me pick the right car that fit me best. Would rec More

by justin.scherkenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Brandi Winfrey, Kristina Beck
November 10, 2018

Anthony was great! He was very helpful and helped me find everything I needed. He really went above and beyond what I thought a dealer could do! Very happy to be a custo More

by alirazaakbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Young, Holly Thom, Kristina Beck
November 08, 2018

Great support and easy to work with This was my first interaction with this dealer. Buying a new car is always stressful. However they made me feel welcome, answered all my questions, a More

by Aubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Tom Sobieski, Dave Vajgrt, Beth DeBord
November 01, 2018

Great Service on lease Was able to connect online prior to visiting to get price estimates on a few models in order to do some own research and calculations. Was great aide More

by Bucky202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Young
October 28, 2018

It's all about providing great service Purchasing a new or used vehicle can be a hectic, stress-filed almost uncomfortable experience. With a plethora of choices in both car and dealership More

by HappyCar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Finance Manager was also excellent but I do not recall his name, Anthony Young
October 26, 2018

Great experience; only one visit requested Anthony was extremely accommodating to my need to figure out the purchase of a new Ford Edge while out of state. Through his diligence, he located an More

by Brian
Recommend Dealer
Yes
Employees Worked With
Anthony Young, Kristina Beck
October 20, 2018

Very positive service experience I went in for an oil change/tire rotation and steering wheel replacement part recall. Service tech was very friendly and explained what needed to be d More

by cust/iris2477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Brandi Winfrey, Terrance Anderson
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