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Heiser Ford Lincoln
Glendale, WI
1,691 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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January 08, 2014
I made my initial inquiries online with a woman named Barbara, who seemed very good; however, I set an appointment with her but was surprised that she passed me off immediately to a guy named Lee. Initia Barbara, who seemed very good; however, I set an appointment with her but was surprised that she passed me off immediately to a guy named Lee. Initially he came across very professional; however after spending about 2 hours with him I ended up leaving very disappointed and frustrated. I am unsure as to whether or not he was trying to play stupid or maybe he was new and just didn’t know what he was doing, but either way he did not listen to me at all. He told me the internet price of 20000 would be honored and then he came back with 22. When I told him that wouldn’t work for me and I couldn’t go above 20, he told me that I could not get the Ford Focus in the performance blue for anything less than 22…after he told me that then I told him to find me another color for the Focus that I could get for 20,000 and his exact words were we can’t do it and I’m confused…that was it for me…I ended up getting the Ford Focus for 20,600 at Braeger Ford on 27th street in Milwaukee in the performance blue that same day. Braeger was great! Heiser...don't waste your time! More
by msampred
Employees Worked With
Barbara and Lee
