Heiser Ford Lincoln
Glendale, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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A Great Experience!! I have shopped around for a new 2017 Edge and the reason I brought it from Heiser Ford was because of the salesman, Griff Dixon. He was professional, I have shopped around for a new 2017 Edge and the reason I brought it from Heiser Ford was because of the salesman, Griff Dixon. He was professional, very knowledgable and low key. He explored what we were looking for and matched the car to our needs. He and Bob Heiser helped get us a good price. Both were a pleasure to work with. I would recommend them and Heiser Ford to any car buyer. More
New car purchase This is the second car we bought from Heiser. We worked with Hutch both times and it was great working with him. He found the car we wanted and has it This is the second car we bought from Heiser. We worked with Hutch both times and it was great working with him. He found the car we wanted and has it ready when promised. Everyone we worked with was great. Will definitely come back for our next vehicle. More
amazing! From the moment we stepped into the dealership until the moment we drove away in the car (4 days later), the experience was fantastic. There was no From the moment we stepped into the dealership until the moment we drove away in the car (4 days later), the experience was fantastic. There was no pressure....just a smooth transition. Griff and the team were wonderful. More
This Time? Heiser Ford. Next Time? Heiser Ford I truly believe Heiser did everything they possibly could do to get this vehicle up and ready to sell. My experience was very low to no pressure when I truly believe Heiser did everything they possibly could do to get this vehicle up and ready to sell. My experience was very low to no pressure when buying this vehicle. I told the salesman what I would like, what my finances would allow and what I hoped Heiser could do for me. With some small adjustments I was driving away with a vehicle I didn't "settle for". It took me 6 months to find and purchase exactly what I wanted and was treated to a very relaxing car buying experience. Thanks Heiser! More
Great dealership experience I was very happy with the complete buying experience: the very helpful sales associate, general manager, the business manager and the person to work I was very happy with the complete buying experience: the very helpful sales associate, general manager, the business manager and the person to work with me on completing the paperwork were all extremely polite and helpful. They provided a no pressure situation in assisting me with the purchase of my new 2017 Ford Explorer. More
Great experience Best car buying experience in my life. Have purchased over 40 autos. Never felt presured and he really knew the vehicle. Was always on top of things a Best car buying experience in my life. Have purchased over 40 autos. Never felt presured and he really knew the vehicle. Was always on top of things and he was able to handle all the paper work himself. More
Heiser Cannot Safely Handle Your Data Heiser accidentally put my information down when they actually sold a 2015 Ford Focus to someone else. I have been getting calls and emails regarding Heiser accidentally put my information down when they actually sold a 2015 Ford Focus to someone else. I have been getting calls and emails regarding this car for years. I have never owned a 2015 Ford Focus. When I contacted the dealer originally in 2015 to try to correct the mistake they said it would be taken care of. This did not happen, since I am still getting calls and emails regarding the vehicle. Do not give your information to Heiser since they are not capable of handling it safely. You will only cause yourself headaches in the future. More
Broke something during my servicing, tried to make me pay I brought my boyfriend's car in while he was out of town due to a recall we received in the mail. He bought his car from Heiser Ford in 2012 and bring I brought my boyfriend's car in while he was out of town due to a recall we received in the mail. He bought his car from Heiser Ford in 2012 and brings it there most often for service. Sometimes he does go to a different place for a quick oil change, though. The service men were supposed to investigate into the Ford-issued recall, as well as give me an oil change. When I came back, they told me someone had broken my oil pan when I got an oil change in the past and tried to fix it with a heli-coil, which in turn stripped the oil pan, leaving it leaky. They told me I needed a new oil pan for over $600. I declined the service and just asked for a print out of all of the problems with estimates. When my boyfriend got back into town, he brought the car with the list of estimates to the mechanic at his work. The mechanic determined that there was NEVER a heli-coil put in the oil pan and that the mechanic at Heiser Ford made a mistake and broke something during the service. The fix, including parts, actually only cost $35!!! DO NOT TRUST THIS SERVICE CENTER EVER! After years of bringing the car here, we will NEVER go back now. We are extremely disappointed in the dishonesty of this dealership. More
AWESOME JOB. THE salesman,we had informed us of all the ins and out of the auto ,found the right truck,right color,and made sure it got to the dealer.The salesman THE salesman,we had informed us of all the ins and out of the auto ,found the right truck,right color,and made sure it got to the dealer.The salesman name is JAMEN .Help us so much with programming of the truck .thanks More
In For A Repair We have been with Heiser since 2002. My 2008 Lincoln MKX recently went in for repair. It was diagnosed that the Brake Booster needed to be repaired an We have been with Heiser since 2002. My 2008 Lincoln MKX recently went in for repair. It was diagnosed that the Brake Booster needed to be repaired and the brake line needed to be bled. Mike was very courteous and efficient with the entire process. He kept us informed and got the part ordered and replaced promptly. More