Heiser Ford Lincoln

Very positive service experience I went in for an oil change/tire rotation and steering wheel replacement part recall. Service tech was very friendly and explained what needed to be d I went in for an oil change/tire rotation and steering wheel replacement part recall. Service tech was very friendly and explained what needed to be done for the steering wheel part replacement. When everything was done service tech went over other things that were done for the courtesy check. Things were done in a timely manner, I always enjoy the free snacks and beverages in the waiting room area. Pretty much the whole staff from salesman, cashiers, etc... are always very friendly and are very personable. I'm on my second car from this dealership and have recommended them to family and friends who have purchased vehicles from Heiser Ford. They really do a fantastic job. A++ More

Always Excellent Service Service is on time and the lounge is a pleasant place to wait for your car while it is being serviced. All personnel are helpful and friendly. I do w Service is on time and the lounge is a pleasant place to wait for your car while it is being serviced. All personnel are helpful and friendly. I do wonder why there are so many employees everywhere, possibly overstaffed for number of customers. More

The dealership was nice and clean, the staff was very a ttentive, and the salesman that I worked with, Anthony, was great! They didn't pressure me at all, and worked with my time frame. ttentive, and the salesman that I worked with, Anthony, was great! They didn't pressure me at all, and worked with my time frame. More

A very good car-buying experience I am very happy with my 2015 Ford Edge SEL. Thought about a 2018 Edge SE, but after financial considerations with my sales consultant David Vajgrt, a I am very happy with my 2015 Ford Edge SEL. Thought about a 2018 Edge SE, but after financial considerations with my sales consultant David Vajgrt, a certified pre-owned vehicle was a better choice for me. I'm glad I switched because I got the Edge I wanted with more of the SEL "bells and whistles" than with the SE model. Everyone at Heiser Ford was very patient and helpful to me. More

Great Friendly staff, made us feel very relaxed. This was the first place we went and planned to go to other showrooms. There was no need, bought a car the Friendly staff, made us feel very relaxed. This was the first place we went and planned to go to other showrooms. There was no need, bought a car the same day. We will be back More

Amazing Customer Service Had a delightful experience purchasing my Lincoln MKC at Heiser on March 17, 2018. Everyone there was friendly, courteous and accommodating. I was s Had a delightful experience purchasing my Lincoln MKC at Heiser on March 17, 2018. Everyone there was friendly, courteous and accommodating. I was stressed coming from Illinois to purchase a vehicle "sight unseen", but Jamen Jackson and the rest of the Heiser staff really out did themselves! Every concern was resolved and I am extremely happy with my purchase. I will always go back to Heiser! More

Trustworthy service, friendly salespeople This was the first place I went. I tried a few others and couldn't find service that came close to Heiser. I went back to buy after looking around This was the first place I went. I tried a few others and couldn't find service that came close to Heiser. I went back to buy after looking around because I felt better buying a car at a place where I could bring it in for service and knew the salespeople actually cared about me/my car. Really great quality vehicle too - though I still think I got a deal ;) More

Excellent experience Everyone was very helpful and considerate! I am very satisfied with my new vehicle! The experience was stress free and everyone worked hard to help me Everyone was very helpful and considerate! I am very satisfied with my new vehicle! The experience was stress free and everyone worked hard to help me! Would highly recommend! More

I've had a new navigator since 1998 every 2 or three years Chris Meyer is the best. I've worked with him since 1998 and get a new navigator every two or three years. He goes over and above to make my navigator Chris Meyer is the best. I've worked with him since 1998 and get a new navigator every two or three years. He goes over and above to make my navigators what they are. More

Perfect I fooled around with the deals for week to try to get car. Brandi finished deal on phone in hours. I drove over next day and bought car. I fooled around with the deals for week to try to get car. Brandi finished deal on phone in hours. I drove over next day and bought car. More