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Heiser Ford Lincoln
Glendale, WI
1,691 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,691 reviews
March 21, 2024
JT was super helpful, as was the rest of the staff. He showed me a few trucks and let me test drive the two I was interested in. Negotiating was quick and easy and I got a fair value for my trade in. He showed me a few trucks and let me test drive the two I was interested in. Negotiating was quick and easy and I got a fair value for my trade in. They even managed to find me additional rebates in the financing process. They were all very honest, transparent, and fair. Overall a very low stress enjoyable experience. I value straight forward, no games, no catches and they delivered. Love my new truck! More
by CROGA001
Verified Customer
March 20, 2024
This purchase was probably the best experience I have ever had at any dealership ever. ever had at any dealership ever. More
by bsbaby09
March 19, 2024
Don't know Devin or Timothy. My only grip is the parking lot is quite crowded. My only grip is the parking lot is quite crowded. More
by mich3349
Employees Worked With
March 16, 2024
After 3 weeks, my certified pre-owned vehicle showed ABS system fault. Had it fixed at a nearby Ford dealership. It was due to rust and debris on one of the tone rings - not a warranty issue per se, but sho system fault. Had it fixed at a nearby Ford dealership. It was due to rust and debris on one of the tone rings - not a warranty issue per se, but should have been caught during Heiser's certification/inspection process. Direct communication with the dealership did not resolve the issue. It was only after filing a BBB complaint that Heiser provided reimbursement. More
by ae690
March 13, 2024
It was quick and I value the opportunity to get pick up service It's a great idea for us busy people to be offered the service. service It's a great idea for us busy people to be offered the service. More
by BROWNSUGA1124
March 13, 2024
Horrible customer service. No communication. Ignoring us and not returning phone calls. Car was misdiagnosed -- same exact problems persist after it was 'fixed'. No communication. Ignoring us and not returning phone calls. Car was misdiagnosed -- same exact problems persist after it was 'fixed'. More
by Bobpicciolo30
Employees Worked With
Landon Hill, Landon Hill
March 11, 2024
Everything was smooth. I loved the Valet service offered Everything was top tier from service check in to valet service I loved the Valet service offered Everything was top tier from service check in to valet service More
by SHAVELLEPAYNE
Employees Worked With
Landon Hill, Landon Hill
