Back

Heiser Ford Lincoln

Glendale, WI

4.1
1,702 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
Contact Dealership

1700 W Silver Spring Dr

Glendale, WI

53209

Directions

By Type

Showing 1,702 reviews

August 26, 2019

Great experience As an out of state customer they did an awesome job working with me in the purchase process. I am happy that I chose Heiser. More

by JOE_L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Thom, Kristina Beck
Aug 28, 2019 -

Heiser Ford Lincoln responded

Dear Joe, Thank you for the 5-star review! We are so happy to hear you had a great experience with us. Thank you for choosing Heiser and we hope to see you again in the future. Hope you're enjoying your new ride!

August 21, 2019

A perfect purchase Great customer service, I was very satisfied from all aspects. Hutch was extremely professional and help secure a fantastic deal. Holly made the tran More

by Marta027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Thom
August 20, 2019

2016 Ford Explorer Really you would like me to review your dealership after all the issues I've had with you. You guys should be stand up comedians. 1st. Kristina got More

by WATERSFAMILYGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zak Krushas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer, Kristina Beck
Aug 29, 2019 -

Heiser Ford Lincoln responded

Dear Chad, I understand our General Manager Chris Meyers has reached out to you a few times to resolve any concerns. We hope you are satisfied with any of the resolutions he offered. Thank you

August 18, 2019

My Ford Escape First time at Heiser Ford. Great experience. Referred to Brandi for my daughter. My lease from Chevy was up so I gave it a shot. Brandi was such a More

by KATHRYNLUCARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey
Aug 29, 2019 -

Heiser Ford Lincoln responded

Dear Kathryn, Thank you for the great review! We are so happy to hear that your experience was great and that Brandi helped to find what you were looking for. Thank you for choosing Heiser and we hope to see you again soon. Glad to hear you're enjoying your new Ford Escape!

August 15, 2019

Best Car Buying experience I ever had Wish I could rate more than 5 stars. I felt like more than a customer that day, I felt like I was a member of a family. Pat Cardinal and a Technician More

by BadgerMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Kelley, Pat Cardinal, Holly Thom
Aug 29, 2019 -

Heiser Ford Lincoln responded

Dear Mike, Thank you for the great feedback! We are so happy to hear that we helped to find what you were looking for while providing excellent service. We greatly appreciate your business and look forward to seeing you again in the future. Welcome to the Heiser family of owners!

August 13, 2019

Installation of previously ordered parts Courteous and timely service. Been a customer since 2004. I will continue to use the service department for all service and repairs. Appointment sched More

by mmedcalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson
Aug 14, 2019 -

Heiser Ford Lincoln responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2019

Choosing a Replacement My car had been totaled, so I was about choosing a replacement. First I had to be able to afford the payments. Second it had to fit me (short). Thi More

by AHALLMANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2019

Great service Great environment. Brady was patient with me and filled empty time with jokes and laughter . Understood what I was looking for and delivered me the k More

by MCKAELYN.KENNEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey
Aug 14, 2019 -

Heiser Ford Lincoln responded

Mckaelyn, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 13, 2019

Slow The process is long. Particularly when you've mad an appointment. You are told a half hour, but rarely get out under an hour and a half. Been through More

by JUBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't believe Terence was the one who handled it this time. He was the previous, Terrance Anderson
Aug 29, 2019 -

Heiser Ford Lincoln responded

Dear Valued Customer, We sincerely apologize for making your appointment wait time longer than what you deserved. Please contact our Director of Service Don Meyer at 414-228-5700 to further discuss your concerns. We value your business and use your suggestions to improve. Thank you!

August 13, 2019

honest and good service I've visited other local dealers for services and so far Heiser ford Lincoln provided better service. The only challenge was that it took to long to s More

by Paynejp25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember the name
...
155
...