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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.1
1,735 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,735 reviews

May 26, 2021

Very courteous and informative in a way I could understand. I was happy they took me back and showed me under my car where the problem was. More

by JDUFOUR2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 21, 2021

We purchased a 2016 Ford Focus from a nice man named Pat. He was so friendly and helpful. The deal went through with no trouble and in a short amount of time. We were extremely excited and thankful to get ou More

by nanobyte49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Kristina Beck
Report | Print
May 24, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Pat and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Ford Focus!

May 18, 2021

My experience was great. This is a well oiled machine from the time I walked in the door to driving out in my truck. I have purchased several new vehicles and have to say this is by far the best, More

by Bill D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Blain Boudreau
Report | Print
May 19, 2021 -

Heiser Ford Lincoln responded

Dear Bill, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 17, 2021

Was pleasantly surprised by the speed of service. Coupled with the usual thoroughness of information & quality of work, it made me very happy. Thanks for taking care of us. More

by Ian B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2021 -

Heiser Ford Lincoln responded

Dear Ian, Thank you for the kind words! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 14, 2021

We have always had a good experience both in sales and service at Heiser Ford and Lincoln. Car purchases and leases are efficient and service is always timely and done accurately. More

by Young4617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Service Team
Report | Print
May 17, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 12, 2021

The repairs went quickly and and efficiently the cost was high but necessary now I feel in a safer car to drive on a long vacation More

by tombevvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marius Kupstas
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May 12, 2021 -

Heiser Ford Lincoln responded

Dear Tom, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy any long vacations you have coming up!

May 12, 2021

Heiser Ford does an excellent job both in the sales side and service department. Highly recommended. I've been a customer there for over 12 years and thumbs up. More

by JDECKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi in sales, Brandi Winfrey, Timothy Robinson
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May 13, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 12, 2021

Good experience, price and service. A a a a a a a a a a a a a a a a a a a a More

by MARKDAMICO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal
Report | Print
May 13, 2021 -

Heiser Ford Lincoln responded

Dear Mark, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 11, 2021

Car was serviced. Chech engine light came on a week later. Ended up dropping off my loaner. Wasn't notified my car was done. Didn't need a loaner More

by jay.averill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
May 11, 2021 -

Heiser Ford Lincoln responded

Dear Jay, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

May 11, 2021

This took a very long time for parts to come in and then more time for issues with installation. It is a work vehicle and I was without its services. More

by nitojuli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Report | Print
May 11, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

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