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Heiser Ford Lincoln
Glendale, WI
1,704 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,704 reviews
April 19, 2021
Ren was very professional and handled my situation with care! As far as everyone else, they gave me the run around about the condition of my vehicle. care! As far as everyone else, they gave me the run around about the condition of my vehicle. More
by Jenelle tyler
Verified CustomerEmployees Worked With
Other Employees :
Service Team, Kirk Jakovec, Peter Cooney, Renhart Elaisha, Marius Kupstas
April 19, 2021
Very happy with my ride thanks to Brandi Winfrey and Heiser Lincoln. Brandi was awesome to work with. I found him to be knowledgeable, professional, and a lot of fun. He worked so hard to find the ca Heiser Lincoln. Brandi was awesome to work with. I found him to be knowledgeable, professional, and a lot of fun. He worked so hard to find the car I wanted, even on his day off. He is definitely in the right line of work and Heiser is fortunate to have him. My husband and I will be sure to check with him before we buy my husband's next vehicle. Thank you Brandi and Heiser Lincoln! Lori Truemper More
by lottabears
Employees Worked With
Brandi Winfrey, Kristina Beck
April 13, 2021
Great concern for this customer's satisfaction. Took extra time to explain problem and how it was repaired. Will return any time my Ford acts up. extra time to explain problem and how it was repaired. Will return any time my Ford acts up. More
by siampayne
Employees Worked With
Kirk Jakovec
April 10, 2021
Excellent Service, the amount of time it took to fix our Ford Flex was half the estimated time. Your team was very professional, we will return Ford Flex was half the estimated time. Your team was very professional, we will return More
by Michael
Employees Worked With
Taylor Nelson, Marius Kupstas
April 09, 2021
One of the service technicians asked if I would like a sticker reminder for service applied to the windshield and I replied yes. When I left, there was no sticker. Joe, the assistant service manager answ sticker reminder for service applied to the windshield and I replied yes. When I left, there was no sticker. Joe, the assistant service manager answered any questions clearly. Very pleased with the service experience. More
by jack
Employees Worked With
Kristina Beck
April 08, 2021
Joe Vicarious Jr. does a great job of making things easy. He is flexible and responsive. I appreciate his client focus and respect of my time. He is flexible and responsive. I appreciate his client focus and respect of my time. More
by JFAZIO1
Employees Worked With
April 08, 2021
Perfect thank you for everything I love it at Lincoln. I do not like this survey where there is a minimum word count though :( Keesha do not like this survey where there is a minimum word count though :( Keesha More
by slocumkeesha
Employees Worked With
April 07, 2021
Great people from sales to service. They are asking to write twenty five words, which I find ridiculous. I don’t require twenty five worlds to say they were fine to deal with. write twenty five words, which I find ridiculous. I don’t require twenty five worlds to say they were fine to deal with. More
by LeifN
Employees Worked With
Don Meyer, Brandi Winfrey, Blain Boudreau, Timothy Robinson
April 07, 2021
Brandi was wonderful! Very patient and explained everything very well. I now feel more confident driving out new Lincoln Aviator and am happy to know I can continue to reach out in the future with a everything very well. I now feel more confident driving out new Lincoln Aviator and am happy to know I can continue to reach out in the future with any questions. More
by russkinney
Employees Worked With
Brandi Winfrey, Timothy Robinson
April 06, 2021
I appreciated the professionalism and great customer service I received from Sales to Finance. I love my vehicle and will definitely be back to purchase another one service I received from Sales to Finance. I love my vehicle and will definitely be back to purchase another one More
by Pbluntson57
Employees Worked With
Pat Cardinal, Kristina Beck
