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Heiser Ford Lincoln

Glendale, WI

4.1
1,735 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,735 reviews

June 09, 2021

Very pleasant people, and easy dealing with. I came in for a recall and they got me out in a timely manner. Very nice staff More

by Leontyniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Leon, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 09, 2021

Heiser Ford is a great place to buy a car. They take care of everything for you and give you really good customer service. We really enjoyed our experience there. More

by JZYWICKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Cardinal, Kristina Beck
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Pat and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 07, 2021

This is the second time I have had my vehicle serviced there, and the second time with issues. The first time, they stained my interior and the second time, they forgot to rotate the tires. They did make More

by Maxschultz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Renhart Elaisha
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Max, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

June 07, 2021

My salesman did outstanding job .but I give the financial support was a. Zero. I was not satisfied with my paperwork. So I am still waiting on its. More

by MARTHAELIM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandi Winfrey, Kristina Beck, Blain Boudreau
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Martha, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

June 04, 2021

They put on windshield wiper and it fell off. Some one ran over it in the streets. So Heiser replaced it Thank you Heiser Ford More

by VANESSS_PEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey, Kirk Jakovec
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 03, 2021

Good people, nice showroom and dealer layout. The only issue, and it can’t be resolved is the tightness of the exterior property. Hard to park, sales or service. But LOVE the urban closeness and don’t wan More

by GRAVELLEAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Kupstas
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 01, 2021

I enjoy the concierge service and the convenience of having my vehicle picked up and dropped off. I chose to make my purchase @ this location because of courtesy and respect shown by the staff whenever More

by NAZ.118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Service Team
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 01, 2021

Great customer service from Dave, prompt and efficient, helpful, responsive, clean and friendly facility. Ease of location coming from the north off of I-43. More

by RJRHODE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vajgrt
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Dave and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 27, 2021

Couldn’t ask for a better dealership. Heiser treats their customers with courtesy. I explained that I had extenuating circumstances for bringing my vehicle in for an airbag recall on the date the service dep More

by Bruce.repp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
May 28, 2021 -

Heiser Ford Lincoln responded

Dear Bruce, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 26, 2021

My husband and I have bought several ehicles over the past 20 years and I have to say, without a doubt, that this was the BEST experience we've ever had. The salesman Raja was kind, knowledgeable, and no More

by T Mitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raja Khan
May 28, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Raja and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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