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Heiser Ford Lincoln

Glendale, WI

4.1
1,699 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,699 reviews

May 12, 2021

Heiser Ford does an excellent job both in the sales side and service department. Highly recommended. I've been a customer there for over 12 years and thumbs up. More

by JDECKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi in sales, Brandi Winfrey, Timothy Robinson
May 13, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 12, 2021

Good experience, price and service. A a a a a a a a a a a a a a a a a a a a More

by MARKDAMICO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal
May 13, 2021 -

Heiser Ford Lincoln responded

Dear Mark, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 11, 2021

Car was serviced. Chech engine light came on a week later. Ended up dropping off my loaner. Wasn't notified my car was done. Didn't need a loaner More

by jay.averill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
May 11, 2021 -

Heiser Ford Lincoln responded

Dear Jay, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

May 11, 2021

This took a very long time for parts to come in and then more time for issues with installation. It is a work vehicle and I was without its services. More

by nitojuli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
May 11, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

May 10, 2021

Brandy was great to work with and knew everything we needed about the car. Would be comfortable going back and buying another car from Brandy. More

by MATTHEW.BALTHASAR
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Winfrey, Blain Boudreau, Timothy Robinson
May 10, 2021 -

Heiser Ford Lincoln responded

Dear Matthew, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Brandi and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 06, 2021

As always, the service was very efficient. Friendly staff and convenient setting. I’ve been very pleased each time I come in. Would definitely recommend to others. More

by SANDRA.GOTTWALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renhart Elaisha
May 07, 2021 -

Heiser Ford Lincoln responded

Dear Sandra, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 05, 2021

Best in the business!I bought a car there 4years ago, Best in the business! I bought a car there 4years ago, have it serviced only there. Excellent staff and workmanship.planning to buy another car from More

by Albert Holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Renhart Elaisha
May 05, 2021 -

Heiser Ford Lincoln responded

Dear Albert, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 05, 2021

Brandi is a Pleasure to do business with. He aims to please and make sure everything thing gets taken of. Receptionist could answer , listen, and quit being so short and cutting customers short on that More

by YOLANDAEASON47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey
May 06, 2021 -

Heiser Ford Lincoln responded

Dear Yolanda, Thank you for your valuable feedback! We are pleased to hear that you enjoyed your experience with Brandi. I have sent your feedback to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 05, 2021

I stopped by to look at a 2017 Lincoln MKZ and meet Zak. Zak and eventually Bob were very pleasant to work with. I purchased the MKZ that day. I felt very comfortable speaking with both Zak and Bob. I left More

by ROSSTAMMS61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Krushas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Robinson
May 06, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Lincoln MKZ!

May 03, 2021

Very friendly service, was able to help look up warranty info and recall i formation for the part that need work on. Extended recall helped to cover the cost. More

by belfire777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cooney
May 04, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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