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Heartland Toyota

Bremerton, WA

4.7
2,576 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,576 reviews

June 21, 2021

Heartland Toyota has gone above and beyond to make us happy in our buying experience. From sales to financing and management I must say that thaey are excellent. I will highly recommend Heartland Toyota More

by Jspears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kim, Justin Valdez
Jun 22, 2021 -

Heartland Toyota responded

Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. I have elevated this to our general manager who should be reaching out to you to work with you in moving your experience in a more positive direction. We apologize for any inconvenience or stress that we may have caused.

Jun 29, 2021 -

Jspears responded

It turns out that this was all just a miscommunication and heartland Toyota management has reached out and gone above and beyond to resolve the issue. We are very happy and will recommend them to all of our friends. Thank you Justin for a job well done

Jun 30, 2021 -

Heartland Toyota responded

Thank you for your kind words. We are glad that we had the opportunity to make things right with you. We look forward to seeing you again.

June 20, 2021

Extremely helpful no hassles no pressure everything went smooth as could be. They even put gas in my truck talk about service nice job great experience More

by M.strobelcj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Strobel
Jun 21, 2021 -

Heartland Toyota responded

We hope to see you again soon at Heartland Toyota. Until then, take care!

June 17, 2021

It was a painless process and while being there I found the perfect vehicle for me. Radar is a good person and I will recommend him to all my friends. More

by Ronnieryan1990
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jun 18, 2021 -

Heartland Toyota responded

We appreciate the five stars! Thank you for rating Heartland Toyota and have a great day.

June 16, 2021

Everyone was so friendly and upbeat! I have the car I wanted with no issues whatsoever. Lyss was informative and delightful! It took a bit longer than I anticipated but it was worth it. More

by MamaDeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Natividad, Lora Zinter, Lyss Libiternos
Jun 17, 2021 -

Heartland Toyota responded

Thank you so much for your review of Heartland Toyota! We truly appreciate the feedback and hope to hear from you again.

June 16, 2021

Finally sitting in a truck that also feels like a sports car! It is so enjoyable to drive that I actually want to again. Thanks Chris Strobel! More

by The Chad
Recommend Dealer
Yes
Employees Worked With
Chris Strobel
Jun 17, 2021 -

Heartland Toyota responded

Thank you for your five-star review. Our team at Heartland Toyota always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

June 16, 2021

I have always loved the Toyota Tacoma dark grey color! That is the truck I came home with!! Chris was very helpful and informative throughout the whole experience!!! Thank you Chris for getting me into my More

by Cay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Strobel, Justin Valdez
Jun 17, 2021 -

Heartland Toyota responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Heartland Toyota.

June 15, 2021

Would rate Rabar higher if there were more numbers. I would refer all friends even parents to him and Heartland. You guys are awesome! Believe it or not... From the internet dept to sales, finance and se More

by Patti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Smith, Rabar Ali
Jun 15, 2021 -

Heartland Toyota responded

That is so amazing to hear, Patti! Thank you so much for taking the time to share your feedback with our team at Heartland Toyota. It's great to know that we continue to provide our customers with everything they need. Have a great day!

June 11, 2021

Rabar was beyond amazing. He spent weeks working to get me the exact Rav4 hybrid that me and my newly pregnant wife could use to start our family with. I had to work through lunch so he even got me some fo More

by lmouton1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Marvin, Rabar Ali, Justin Valdez
Jun 11, 2021 -

Heartland Toyota responded

We appreciate your kind feedback of Heartland Toyota and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

June 11, 2021

Chris made buying this truck so effortless. He asked a few important questions about us and what we had in mind and he didn't stray from our budget or needs. He fought for the highest trade in value for m More

by Jojireese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Strobel, Jake Batchelor
Jun 11, 2021 -

Heartland Toyota responded

We appreciate the lovely feedback of Heartland Toyota. Thank you and have a great day!

June 06, 2021

I always buy Toyota vehicles, and I get them at Heartland Toyota, because of the great service and price. I'll be back when we need a new one9 More

by Stevedoris53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson , Rabar Ali, Alexis Wagner
Jun 07, 2021 -

Heartland Toyota responded

We appreciate your kind feedback of Heartland Toyota and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

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