
Heartland Toyota
Bremerton, WA
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First, I was traveling and my battery unexpectedly died. I went to the Toyota dealership in the area. Bre was outstanding. She was polite, kind, knowledgeable and friendly . She understood my car has less I went to the Toyota dealership in the area. Bre was outstanding. She was polite, kind, knowledgeable and friendly . She understood my car has less than average miles given age of vehicle and suggested a product to consider purchasing that may maintained the expected battery longevity. They returned the car to me and I was surprised my car was cleaned inside and out. My local dealership does not provide this service, which has always been disappointing… I will be following up with my local dealership as they never bothered to check my battery health despite my diligence in taking the car in for services every 6 months. Nor, did they mention I could look into a product to maintain the longevity of my car battery. My local dealership will not even provide transportation so it’s not an option to have my car serviced unless I stay there waiting on a Saturday… If you are in the local Bremerton area, I recommend Bre and the dealership. More
I had my previous used car for 10+ years and Parker recently sold me my first new car. Parker was patient, answered my questions, and helped me feel more at ease throughout the whole process. I did not recently sold me my first new car. Parker was patient, answered my questions, and helped me feel more at ease throughout the whole process. I did not care for the finance person (don’t remember his name) as he did not address me initially and focused more on my boyfriend during our discussion, although I was the one buying my car. The dealership tries to get you to buy add-ons at the end when taking care of the final purchase. Overall I had a good experience and love my new car. Do your research to negotiate a fair price and don’t be afraid to say no to add-ons. More
Cars have changed over the fifty years I have been buying new and used cars, but the car buying experience has not. I still would rather go to the dentist and have all my teeth pulled. new and used cars, but the car buying experience has not. I still would rather go to the dentist and have all my teeth pulled. More
They don't answer their phones ever or have any information available on any of the new Toyota Tacomas. I guess they're not that interested in actually selling anything. information available on any of the new Toyota Tacomas. I guess they're not that interested in actually selling anything. More