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Heartland Toyota

Bremerton, WA

4.7
2,536 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,536 reviews

February 22, 2024

Toyota is my dealership since 1995, when we got here in Washington from overseas. Every one in this dealership is awesome, but Michael Smiley is super, beyond great. Treat everyone with respect and he is a More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smiley 5 stars
Feb 23, 2024 -

Heartland Toyota responded

Lynn, we're delighted to know that you've been with Heartland Toyota since 1995 and have had such positive experiences. Your kind words about Michael are greatly appreciated!

February 22, 2024

Service at Heartland Toyota was absolutely exceptional - thanks so much to Mike Smitley and his service department team! More

by Elaine.thomas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
Feb 22, 2024 -

Heartland Toyota responded

Elaine, we're delighted to know that Mike and our service department team at Heartland Toyota provided you with exceptional service. Thanks for the shout-out!

February 20, 2024

Very patient and helpful in picking out the right car. Was not pressured. Very respectful. More

by adrib0997
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyler Kelso
Feb 20, 2024 -

Heartland Toyota responded

Here at Heartland Toyota, we always value and appreciate our customers' feedback. Thank you, Adri!

February 19, 2024

They are always professional and friendly. Chet was great to work with, and the waiting area is always clean. More

by Laurah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet
Feb 19, 2024 -

Heartland Toyota responded

We're delighted to know you had a positive experience with Chet and the rest of our team at Heartland Toyota. Thanks for highlighting our clean waiting area too!

February 19, 2024

They will work with you. We appreciate returned phone calls and emails. It really helps. Thank you. More

by NWcroone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Mccleneghan
Feb 20, 2024 -

Heartland Toyota responded

Thank you for the review! We hope to see you again at Heartland Toyota!

February 16, 2024

This dealership is courteous, efficient and on time when servicing your car. Based on my experience with this dealership, there is not a better one in the state. More

by k.ed.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alameda
Feb 19, 2024 -

Heartland Toyota responded

We're so glad to know you had a positive experience with us at Heartland Toyota! We strive for efficiency and timeliness in our service. Thanks for considering us the best in the state. We appreciate it!

February 14, 2024

Rabar was incredibly helpful from our phone call to arranging a time to meet, he even picked me up from the ferry! All of this from a no commission dealership. There was no pressure to buy, just kindne More

by Rosehomme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Feb 14, 2024 -

Heartland Toyota responded

We're delighted to know that Rabar was able to assist you so well during your visit at Heartland Toyota. We always aim for a pressure-free and supportive environment, glad it reflected in your experience! Enjoy the new ride!

February 14, 2024

They have been servicing my Tacoma for a few years. I was well treated, and got what we wanted, especially the Tacoma trade-in value. More

by ldavis
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Feb 14, 2024 -

Heartland Toyota responded

We're glad to know you've had a positive experience with your Tacoma's service at Heartland Toyota. Thank you for trusting us with your vehicle needs, and we appreciate the feedback!

February 14, 2024

I met with Rabar February 8th 2024 for a test drive in a Toyota Sequoia. I was definitely impressed with Rabar's soft skills in dealing with me, and I told him! Subsequently the next day I came in to purcha More

by Lance Dodd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Melodi Gill, Edwin Hiltabrand, Kenna Peterson, Barrie Toyooka, Kyler Kelso
Feb 14, 2024 -

Heartland Toyota responded

Lance, it's fantastic to know that Rabar and our team at Heartland Toyota impressed you with their service. We're looking forward to your next visit for another vehicle purchase. Until then, enjoy your Toyota Sequoia!

Feb 17, 2024 -

Lance Dodd responded

Yes!! Hope to be back soon!! Momma has her eye on a new 25 Prius!!

February 10, 2024

I’ve been a customer for over 10 years and rate Heartland as an excellent company. My experience today met the standard, and I want to particularly acknowledge Jennifer for her help. She’s a great addition More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Jennifer Beguin
Feb 12, 2024 -

Heartland Toyota responded

Barbara, we're so glad to know you've been with us for over a decade at Heartland Toyota! Thanks for acknowledging Jennifer's efforts. We'll pass along your kind words to her and the rest of our team.

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