Heartland Toyota
Bremerton, WA
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Rabar was helpful and friendly. He was easy to do business with and very professional. He was attentive to all of our needs. He was easy to do business with and very professional. He was attentive to all of our needs. More
CJ is fantastic, and Edwin in finance also excellent. However, the dealership needs to fix its processes and staffing levels to be more customer service oriented. The length of time was ridiculous, way m However, the dealership needs to fix its processes and staffing levels to be more customer service oriented. The length of time was ridiculous, way more than I have ever experienced at other dealers. More
Both CJ & Jake took the time to ask what I wanted and then delivered exactly what I described and gave helpful, practical advice for specific additions. Like wrapping the warranty and certain protections then delivered exactly what I described and gave helpful, practical advice for specific additions. Like wrapping the warranty and certain protections for the truck. This is the 2nd time I have bought a vehicle from Heartland. And I will do it again. Thanks CJ & Jake. PS. When I came back after the dealership had closed to pick up my new Tacoma, I had the keys, there was a woman there, security I think, who ask me if I had bought the truck and if I was C J’s customer. I said yes and she promptly said “Let me get you the temp registration and plate for your drive home.” I hadn’t noticed that they weren’t in the car. Before I was done putting the insurance on it she was back and putting the in the rear window. I’m sorry I didn’t get her name but I would give her 5 stars too. I have always and will continue to recommend Heartland Toyota. Especially CJ & Jake. Thanks guys. My “new” 2021 Tacoma is perfect in every way. More
Great people at Heartland Toyota! ! James found the vehicle I wanted which was not an easy task. He was in control and really knew the business. Easy to deal with, had the right answ ! James found the vehicle I wanted which was not an easy task. He was in control and really knew the business. Easy to deal with, had the right answers and made things happen. I am a results guy and James gets it done!! Jake in finance was a pleasure as well. Knows his product and took care of me to get me all signed and out the door. Highly recommend this dealer. More
Great sales staff to work with. Very good at what they do. They listen to what you want and do their very best to see that it is done. Great all around experience. I would highly re Very good at what they do. They listen to what you want and do their very best to see that it is done. Great all around experience. I would highly recommend Heartland Toyota to everyone I meet. More