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Heartland Toyota

Bremerton, WA

4.7
2,546 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,546 reviews

May 12, 2022

Kaden was able to match us with a perfect truck super quickly! We were made very comfortable and welcome during our visit. More

by grachelle.labonete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Kaden Chavez
May 12, 2022 -

Heartland Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Cody Edwards cedwards@haselwood.com (360) 824-3825

May 12, 2022

This was one of the best car buying experiences. KJ was informative, easy-going, and communicative. Thank you! More

by Jeremyjsullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan, Kenna Peterson
May 12, 2022 -

Heartland Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jeremy, please do not hesitate to let us know. We are always happy to help! Cody Edwards cedwards@haselwood.com (360) 824-3825

May 12, 2022

I would recommend Rabar at west hills Toyota. He made it a great experience. And KJ was super helpful during the entire process. Thank you Jason & Shelly Freudenstein. More

by jaybud21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Kenna Peterson
May 12, 2022 -

jaybud21 responded

jaybud21 I would recommend Rabar at west hills Toyota. He made it a great experience. And KJ was super helpful during the entire process. Thank you Jason & Shelly Freudenstein.

May 11, 2022

Rabar has made car buying an easy stressless process. Just purchased our 3rd vehicle from Heartland Toyota. More

by Christy.Wulf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
May 12, 2022 -

Heartland Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Christy, and look forward to your next visit. Cody Edwards cedwards@haselwood.com (360) 824-3825

May 11, 2022

No pressure and they were very informative. Friendly as well! Luke was super calm and knowledgeable about the car, it made me feel at ease. I ended up getting the car I wanted at a great int More

by Cheryl_krolick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Olmo
May 12, 2022 -

Heartland Toyota responded

Here at Heartland Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Cheryl, and it was a pleasure having you at the dealership. We appreciate your review! Cody Edwards cedwards@haselwood.com (360) 824-3825

May 10, 2022

Thanks so much heartland staff for help out with our car purchase. Carson, was just a great person to work with. He was professional, knowable, and such a pleasant person to deal with. He made each aspect More

by facv321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Carson (CJ) Campbell, Kenna Peterson
May 10, 2022 -

Heartland Toyota responded

Edwin, thank you so much for choosing Heartland Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Cody Edwards cedwards@haselwood.com (360) 824-3825

May 09, 2022

I like it how they work out everything and should everything to me what I need know More

by mmazariegos4230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Fernando Herrera
May 09, 2022 -

Heartland Toyota responded

Thank you for choosing Heartland Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Cody Edwards cedwards@haselwood.com (360) 824-3825

May 09, 2022

It was a pleasant experience! Thank you for the new car we will enjoy it More

by jesseg.donald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bryan, Edwin Hiltabrand, Luke Olmo, Cody Edwards, Cassandra Hope
May 09, 2022 -

Heartland Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Cody Edwards cedwards@haselwood.com (360) 824-3825

May 08, 2022

Excellent service! Heartland takes a lot of pride and care into the vehicles they service. More

by Landon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
May 09, 2022 -

Heartland Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Landon, and we look forward to working with you again. Cody Edwards cedwards@haselwood.com (360) 824-3825

May 06, 2022

Kal was helpful and very accommodating to all of our needs. Finance was pushy and not as friendly when we declined the extended warranty. More

by No thank you
Recommend Dealer
Yes
Employees Worked With
Justin Valdez, Kallista Denton
May 09, 2022 -

Heartland Toyota responded

Providing a positive experience is our top priority, so we are happy to hear that Kal was helpful. We're disappointed to hear however that your visit didn't entirely measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Cody Edwards cedwards@haselwood.com (360) 824-3825

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