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Heartland Toyota

Bremerton, WA

Overview
Reviews
4.7
2,546 Reviews
Call Dealership (360) 377-1200
View Awards

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,546 reviews

July 22, 2022

Disappointed when went home quote was for an upgraded power package; I wanted the standard basic. Melodi Gill the internet connections great. More

by zatorskimd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melodi Gill
Report | Print
Jul 25, 2022 -

Heartland Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Cody Edwards cedwards@haselwood.com (360) 824-3825

July 22, 2022

Luis was great to work with. He was very patient and knowledgeable about the RAV4 line up. We would highly recommend him to others looking for a Toyota. More

by jch.12397
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Fernando Herrera
Report | Print
Jul 25, 2022 -

Heartland Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Cody Edwards cedwards@haselwood.com (360) 824-3825

July 22, 2022

The people there were honest, friendly and efficient. The dealership is clean and pleasant and we enjoyed our experience More

by Buan300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Valdez, Michael Waldo
Report | Print
Jul 25, 2022 -

Heartland Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Cody Edwards cedwards@haselwood.com (360) 824-3825

July 22, 2022

I love everything about my car and It was worth the wait. Most of my family is already trying to steal my hybrid lol. KJ gave us his number which made it very easy to contact him. He replied to my questions More

by Rabekka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Valdez, Jenn Marshalek, Kenna Peterson
Report | Print
Jul 25, 2022 -

Heartland Toyota responded

Thank you for choosing Heartland Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, Rabekka, and we hope to see you again! Cody Edwards cedwards@haselwood.com (360) 824-3825

July 21, 2022

Heartland Toyota had awesome service and positive environment. We enjoyed working with Luis, Kyler, and Nolan. More

by Teresa Dang
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nolan Wiler, Luis Fernando Herrera, Kyler Kelso, Michael Stradley
Report | Print
Jul 22, 2022 -

Heartland Toyota responded

Teresa, thanks for sharing your thoughts about your experience with Heartland Toyota. We appreciate your business and hope to see you again soon! Cody Edwards cedwards@haselwood.com (360) 824-3825

July 20, 2022

Rabar came in on his day off with his daughter to deliver my beautiful 2022 Toyota Venza Hybrid. Great experience great costumer service and that's why this is out 5th Toyota from Rabar Ali! More

by Amazing costumer service
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan wiler , Susan Sanchez, Rabar Ali, Barrie Toyooka
Report | Print
Jul 20, 2022 -

Heartland Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heartland Toyota. Cody Edwards cedwards@haselwood.com (360) 824-3825

July 18, 2022

It was an awesome experience. Luis was fantastic I definitely would recommend Luis and Haselwood. More

by Skinch51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan , Luis Fernando Herrera
Report | Print
Jul 19, 2022 -

Heartland Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Luis to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Cody Edwards cedwards@haselwood.com (360) 824-3825

July 17, 2022

They were super helpful and made the process really smooth and not stressful at all More

by rosalynsalmon50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Batchelor, Kallista Denton
Report | Print
Jul 18, 2022 -

Heartland Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heartland Toyota, we look forward to having you as one of our valued customers for many more years to come! Cody Edwards cedwards@haselwood.com (360) 824-3825

July 17, 2022

Everyone was very helpful and attentive. Luis and Jake made the process easy and quick. More

by dkconway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Marshalek, Jake Batchelor, Luis Fernando Herrera
Report | Print
Jul 18, 2022 -

Heartland Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Cody Edwards cedwards@haselwood.com (360) 824-3825

July 17, 2022

Helpful and friendly staff. CJ and Nolan (from finance) helped me find the best car for me and find the most convenient payment plan. I was very satisfied with my purchase and t More

by clara.hodnett58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Wiles, Melodi Gill (5 stars for both), Carson (CJ) Campbell
Report | Print
Jul 18, 2022 -

Heartland Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Clara, and we thank you for choosing Heartland Toyota! Cody Edwards cedwards@haselwood.com (360) 824-3825

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