Heartland Toyota

A very good experience. Problem was diagnosed and resolved. I was kept informed and pleased with service. Problem was diagnosed and resolved. I was kept informed and pleased with service. More

Knowledgeable, stand behind their cars, listen carefully to understand needs and concerns. Friendly and helpful to understand needs and concerns. Friendly and helpful More

We knew what we were looking for and Heartland Toyota found what we wanted and more! They exceeded our expectations by finding the cars we wanted so quickly. Rabar went out of his way several times to ma found what we wanted and more! They exceeded our expectations by finding the cars we wanted so quickly. Rabar went out of his way several times to make things easier and always had a great attitude. What a great experience working with Heartland Toyota! More

Amazing experience very very happy very satisfied rabar a nice very professional I also like to thank the managers Susan and journal sales manager Barry a nice very professional I also like to thank the managers Susan and journal sales manager Barry More

Kallista was fabulous. She was patient, kind, answered all of our questions and addressed all of our concerns. The manager, Barry, and the finance rep, Edwin, were less tha She was patient, kind, answered all of our questions and addressed all of our concerns. The manager, Barry, and the finance rep, Edwin, were less than satisfactory. Barry had a attitude about him that gave the impression he couldn't be bothered with any feedback. Blank facial expression. Lack of empathy. Nonchalant attitude towards the disgusting behavior of Edwin. Edwin had quite the rude responses while we were signing paperwork. In response to me verifying where to initial he said "that's why I said initials and not signature" with a smart tone. He sighed every time I chose to read the document instead of signing where he told me to as if reading what I'm putting my signature on was inconvenient. He consistently made ridiculous noises with his mouth while I read through the documents. I looked at my husband who was sitting next to me and made a comment about one of the documents making me weary and Edwin through his hands in the air and said "look guys, my name's not on the building, I don't make the rules". His behavior was ridiculous. He was completely out of line through the whole interaction. When I expressed this to Barry, that's when he acted as if he couldn't be bothered with hearing my feedback. Had it not been for Kallista, I would have walked out and bought elsewhere. But Kallista earned my business and I didn't want to her to miss out on commission after she worked hard for it. More

Poor customer service by finance department to release my car after receiving my bank’s approved check. car after receiving my bank’s approved check. More

I have been going to this dealer since 2014. They have always done the best for me. I highly recommend them. They have always done the best for me. I highly recommend them. More

I am always happy with the service at Heartland. I have had Austin as my service rep on several occasions and he always takes good care of me . I have had Austin as my service rep on several occasions and he always takes good care of me . More

Rabar was very professional! He was very nice! And he listened! He is very funny too! He was very nice! And he listened! He is very funny too! More

It was a very smooth and pleasant process. Chris was extremely helpful and went above and beyond to help us through everything. Chris was extremely helpful and went above and beyond to help us through everything. More