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Heartland Toyota

Bremerton, WA

4.7
2,546 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,546 reviews

August 29, 2022

Nice courtesy people that get the required work done usually in a timely and profesional manner. More

by john.fulton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serviced
Aug 30, 2022 -

Heartland Toyota responded

John, thank you for the great review! We appreciate your support and hope to see you back again at Heartland Toyota. Safe travels!

August 27, 2022

Great service, just wish I was better informed on how long all the work would take. More

by Ladydraper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick was ready hive, I give him a 9
Aug 29, 2022 -

Heartland Toyota responded

Thank you for reaching out. We apologize for any miscommunication that occurred here and will keep it in mind as we work towards providing more communicative customer care. If there is anything else we can do for you, please reach out. Have a great day!

August 26, 2022

Wonderful experience. Just bought new Rav4 Hybrid from Heartland Toyota and overall experience was more than awesome. No false commitments, No MARKUP, honest representativ More

by Harish Kaushal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wiler, KJ, Stephanie , Chris Christopherson
Aug 26, 2022 -

Heartland Toyota responded

Harish, nothing makes us happier than a totally satisfied customer! We are proud to hear that our team went above and beyond to ensure your purchasing experience was an absolute breeze. Safe driving in your new Toyota RAV4 Hybrid! –The Heartland Toyota Team

August 26, 2022

Went in for a 1800 month check up. In and out in a short time as I was told on check-in. More

by Cormorant70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt wright
Aug 29, 2022 -

Heartland Toyota responded

We're so glad we could make your service experience seamless! Thanks for choosing Heartland Toyota!

August 25, 2022

Reliable; timely; excellent communication; Easy to get appointments; reasonable costs; customer courtesy ; clean waiting area More

by gitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 26, 2022 -

Heartland Toyota responded

These are all things we love to see! Thanks for supporting Heartland Toyota with a stellar review!

August 25, 2022

Staff was was willing to go the extra mile. The service I received was outstanding! More

by Pam K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Beeson
Aug 26, 2022 -

Heartland Toyota responded

Pam, we're thrilled our team went above and beyond to deliver excellent service! Thanks for choosing Heartland Toyota!

August 23, 2022

Michael was very helpful and kind. My first Toyota and I am pleased. Will recommend to friends More

by Tracyemcmullen63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 23, 2022 -

Heartland Toyota responded

We are ecstatic to hear Michael was a big help during your search for your first Toyota! Thank you for the recommendation from all of us at Heartland Toyota.

August 23, 2022

Rabar was a great person to deal with during the entire truck buying process. He went above and beyond to make sure we were taken care of. More

by JT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Lola Mykisen
Aug 24, 2022 -

Heartland Toyota responded

We are so glad to hear that Rabar went the extra mile to assist with your truck purchase! All of us at Heartland Toyota are grateful to have earned your business. Enjoy your new ride!

August 22, 2022

Willing to work with you to achieve your car buying goals. Knowledge staff that are eager to help More

by bikefan100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Valdez, Michael Stradley
Aug 23, 2022 -

Heartland Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Heartland Toyota team. Drive safely, and we hope to see you back!

August 22, 2022

The folks at Heartland were all very friendly and helpful in helping us purchase our new truck. Cassandra is the person we were assigned to from the beginning, and she stuck with us the whole time. She i More

by Tim Moran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Cassandra Hope
Aug 23, 2022 -

Heartland Toyota responded

Thank you for your business, Tim! It's great to hear you had a nice purchasing experience, congrats on the new truck! We are happy that Cassandra was nice to work with. We're sorry, however, that picking up the car took longer than you expected. We will discuss these comments with the team, and if there is anything else we can do for you, please let us know. Cody Edwards - General Manager - 360-377-1200

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