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Heartland Toyota

Bremerton, WA

Overview
Reviews
4.7
2,534 Reviews
Call Dealership (360) 377-1200
View Awards

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,534 reviews

March 23, 2024

Easy to work with. I will buy from them again. Good communication about the status of my order. More

by Vgswallows
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
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Mar 25, 2024 -

Heartland Toyota responded

This is the kind of feedback we work hard for at Heartland Toyota! We look forward to working with you again down the road. Safe travels!

March 23, 2024

Dealer handled transaction well. I wasn’t happy with some of the buying fees. The financial closing agent was excellent. More

by umby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Alameda, Rabar Ali, Barrie Toyooka
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Mar 25, 2024 -

Heartland Toyota responded

We appreciate your feedback and are glad to know that our team provided excellent service. We're always here at Heartland Toyota if you have any further questions or concerns!

March 23, 2024

Had GREAT service from Rabar! Was disappointed with trade in value as it was below KBB. Turns out their reselling it for 8k more. More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Rabar Ali
Report | Print
Mar 26, 2024 -

Heartland Toyota responded

Linda, I'm glad to know Rabar provided great service. However, it's disappointing that you weren't satisfied with the trade-in value of your vehicle. We strive for transparency and fairness in all our transactions so let's discuss this further if you're willing - please reach out at your earliest convenience. Thank you, Cody Edwards - General Manager - 360-377-1200

Mar 28, 2024 -

Linda responded

We (my husband Robert and I) have called twice to speak with you on this matter. Voicemails were left both times.

March 23, 2024

Horrible would never do business there and I have told my friends and work place More

by Cullitsdd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Report | Print
March 22, 2024

Easy to work with and had us in our new car very quickly. Everyone was very nice and answered all of our questions. More

by Parkernoble9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Jake Batchelor, Chris Christopherson
Report | Print
Mar 25, 2024 -

Heartland Toyota responded

We're glad to know you had a swift and easy experience at Heartland Toyota! Our team is always here to help answer any questions. Enjoy your new car!

March 20, 2024

Great service from Matt. Kept me informed and made sure I understood the work performed. More

by marycliff9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Wright
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Mar 21, 2024 -

Heartland Toyota responded

Mary, it's delightful to hear Matt kept you well informed during your visit to Heartland Toyota. See you next time!

March 18, 2024

I had my 2001 Toyota Rav 4 serviced on 3/15/24. The service advisor Chet Bradley met me right away when entering the dealership. The concern was over why the car would not stay charged the past 3 More

by wazzuevans
Recommend Dealer
Yes
Employees Worked With
Chet Bradley
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Mar 19, 2024 -

Heartland Toyota responded

We're glad to know that Chet and our team at Heartland Toyota were able to assist with your Rav 4's battery issue. It's important for us to listen and address any concerns you may have, so we appreciate the positive feedback! Enjoy driving around in your fully operational car!

March 16, 2024

Absolutely would do business with Melodi again. She was friendly, helpful, thorough, honest, and dependable. More

by Julees
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Melodi Gill
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Mar 18, 2024 -

Heartland Toyota responded

Julees, it's great to know that Melodi provided such a positive experience for you at Heartland Toyota. We appreciate your feedback and look forward to assisting you again! Enjoy the new ride!

March 09, 2024

Austin Newell is a exceptional service advisor, great knowledge, any and all questions welcome. SUPERSTAR More

by gregcym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Newell
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Mar 11, 2024 -

Heartland Toyota responded

Greg, we're delighted to know that Austin provided exceptional service during your visit at Heartland Toyota. We appreciate the superstar shout-out!

March 07, 2024

Wyatt is an excellent service advisor. He is friendly , helpful and very professional. He address issues on my vehicle that need my attention and give me good advice. More

by Marbantig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Mar 07, 2024 -

Heartland Toyota responded

We're glad to know that you had a great experience with Wyatt at Heartland Toyota! It's wonderful to see how much you appreciated his friendly and professional advice. Thanks for your review!

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