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Heartland Toyota
Bremerton, WA
2,544 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,544 reviews
October 24, 2024
I had my previous used car for 10+ years and Parker recently sold me my first new car. Parker was patient, answered my questions, and helped me feel more at ease throughout the whole process. I did not recently sold me my first new car. Parker was patient, answered my questions, and helped me feel more at ease throughout the whole process. I did not care for the finance person (don’t remember his name) as he did not address me initially and focused more on my boyfriend during our discussion, although I was the one buying my car. The dealership tries to get you to buy add-ons at the end when taking care of the final purchase. Overall I had a good experience and love my new car. Do your research to negotiate a fair price and don’t be afraid to say no to add-ons. More
by drivepnw
Employees Worked With
Parker Boon
August 12, 2024
Cars have changed over the fifty years I have been buying new and used cars, but the car buying experience has not. I still would rather go to the dentist and have all my teeth pulled. new and used cars, but the car buying experience has not. I still would rather go to the dentist and have all my teeth pulled. More
by What Happened to Toyota Service ?
Employees Worked With
Freddy in Financing
April 08, 2024
They don't answer their phones ever or have any information available on any of the new Toyota Tacomas. I guess they're not that interested in actually selling anything. information available on any of the new Toyota Tacomas. I guess they're not that interested in actually selling anything. More
by MEGAN GJERTSEN
Employees Worked With
Blank Blank
April 01, 2024
Just purchased a 2015 Hyundai Sante Fe from Heartland Toyota on March 30, 2024. Rabar Ali was very knowledgeable about what was available on the numerous lots at Heartland. Together, we looked at several Toyota on March 30, 2024. Rabar Ali was very knowledgeable about what was available on the numerous lots at Heartland. Together, we looked at several vehicles. After talking with him about each selection, he knew what I wanted in a vehicle. And we found the perfect vehicle for me to purchase. The sales managers Barrie and Susan were also a very big help in finalizing the sale. Heartland Toyota staff are an amazing group of individuals that make the process of buying a vehicle very enjoyable and stress free. I will definitely purchase my next vehicle at Heartland. Steven M. More
by sjmarlowe67
Employees Worked With
Susan Sanchez, Rabar Ali, Barrie Toyooka
March 28, 2024
Service Matt, went over last service recommendations and services performed. Clear, helpful, friendly communication.. Service is always completed satisfactorily when I pick ip. services performed. Clear, helpful, friendly communication.. Service is always completed satisfactorily when I pick ip. More
by jeannemariemiller
Employees Worked With
Matt Wright
March 26, 2024
We had a great experience with Jennifer and Christopher during the sale. They were able to get me in the vehicle I wanted at the price I wanted. I only wish Chris would have answered my follow up text and during the sale. They were able to get me in the vehicle I wanted at the price I wanted. I only wish Chris would have answered my follow up text and email to him after the sale regarding my old tags that I was transferring to the new vehicle. I would have given 5 stars if Chris had answered me back. More
by jp.stradalli
Employees Worked With
Edwin Hiltabrand, Chris Christopherson
March 23, 2024
Dealer handled transaction well. I wasn’t happy with some of the buying fees. The financial closing agent was excellent. I wasn’t happy with some of the buying fees. The financial closing agent was excellent. More
by umby
Employees Worked With
James Alameda, Rabar Ali, Barrie Toyooka
