Heartland Toyota
Bremerton, WA
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Ashlie Stark was super - great listening ear and good common sense! She understood the questions I asked, and gave us that extra service step we wouldn’t have been able to use otherwise. Thank you! She common sense! She understood the questions I asked, and gave us that extra service step we wouldn’t have been able to use otherwise. Thank you! She also asked Chris from Sales to help with my phone connection and am now able to see maps on the screen instead of the phone. Thank you! The service department were quick…checked everything out and had the car back easily before the hour timeline. Thank you…however, you could have let the Mariners win…. One concern….I called five different times (different days/different times of the day) for this appointment - your main line answered quickly, but the service department never answered until the last time - when asked, you apparently have a new phone system - Please….please get this corrected. More
I left a message in the overnight locked box for Mike Smitley who set up my appointment for my car to be detailed. He responded with a text the next morning letting me know it was happening. I also excha Smitley who set up my appointment for my car to be detailed. He responded with a text the next morning letting me know it was happening. I also exchanged texts with Austin. Great job keeping in touch with me. Technicians who did the detailing did a spectacular job. Thanks a bunch. Also the employee who checked me out found a $50 coupon for me. Many thanks for excellent service. More
The service department at Heartland Toyota seems to run like clockwork. Everyone I encountered was kind and helpful, including the cafe worker. I was there for routine service on a car purchased in Orego like clockwork. Everyone I encountered was kind and helpful, including the cafe worker. I was there for routine service on a car purchased in Oregon, which no one mentioned. Thanks Heartland! More
The repair job provided excellent results on my braking vibration issue. I appreciate the guest wifi service in the waiting room along with the work cubicles and cafe. The customer experience is always enj vibration issue. I appreciate the guest wifi service in the waiting room along with the work cubicles and cafe. The customer experience is always enjoyable. More
Very helpful, knowledgeable and went out of their way to provide great service. I will definitely refer friends to Rabar and Heartland Toyota. provide great service. I will definitely refer friends to Rabar and Heartland Toyota. More
Hey, Jordan, hope your hip is doing better. Your co-worker did a great job in answering all our questions and making us feel at ease. We are looking forward to years of driving pleasure in our Your co-worker did a great job in answering all our questions and making us feel at ease. We are looking forward to years of driving pleasure in our Rav4. We love it. Thanks, James and Kathy Riley PS.I do not remember the name of the finance guy, but he was great too. More
Heartland Toyota provides the fastest, best service, with their most knowledgeable respectful staff and technicians. We highly recommend them for sales and service their most knowledgeable respectful staff and technicians. We highly recommend them for sales and service More