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Heartland Toyota

Bremerton, WA

4.7
2,546 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,546 reviews

October 12, 2022

Ashlie Stark was super - great listening ear and good common sense! She understood the questions I asked, and gave us that extra service step we wouldn’t have been able to use otherwise. Thank you! She More

by Ddowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlie Stark, Chris Christopherson
Oct 13, 2022 -

Heartland Toyota responded

Thanks for your review. We're so glad Ashlie and Chris offered attentive and timely assistance that accommodated many of your needs. I'm sorry to see there was a delay in communication when you called our service department. We appreciate you bringing this to our attention and will make sure it is properly addressed. Please don't hesitate to reach out if I can offer additional help. Thank you! Cody Edwards - General Manager - 360-377-1200

October 09, 2022

I left a message in the overnight locked box for Mike Smitley who set up my appointment for my car to be detailed. He responded with a text the next morning letting me know it was happening. I also excha More

by Joanb1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Smitley, Austin
Oct 10, 2022 -

Heartland Toyota responded

It makes us smile to hear that your service experience with Mike, Austin, and the team provided you with a 5-star service experience! Thank you for the great review from all of us at Heartland Toyota!

October 08, 2022

Kyler was very helpful with finding me a vehicle, and he really went above and beyond in my opinion and made it a great experience! More

by kelsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler Kelso
Oct 09, 2022 -

Heartland Toyota responded

Kelsey–Thank you for this wonderful shoutout to our team here at Heartland Toyota! We appreciate your business and hope you love the new ride!

October 05, 2022

The service department at Heartland Toyota seems to run like clockwork. Everyone I encountered was kind and helpful, including the cafe worker. I was there for routine service on a car purchased in Orego More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet
Oct 06, 2022 -

Heartland Toyota responded

Anne, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Heartland Toyota team. Drive safely, and we hope to see you back again down the road!

October 04, 2022

The repair job provided excellent results on my braking vibration issue. I appreciate the guest wifi service in the waiting room along with the work cubicles and cafe. The customer experience is always enj More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 05, 2022 -

Heartland Toyota responded

Thank you for the great review, Bill! We are so glad to hear that you had a successful service experience working with the Heartland Toyota team. Drive safely, and we hope to see you back again down the road!

October 01, 2022

Everyone polite professional got me check in and car worked on and out in record time very satisfied with dealership More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 03, 2022 -

Heartland Toyota responded

This is what we love to see, Chris! We're thrilled our team welcomed you with courteous and timely professionalism that shaped a positive experience at Heartland Toyota. Until next time!

October 01, 2022

It was a great experience. Chris was incredibly helpful and knowledgeable. Now I’m at 15 words More

by Ajbihl2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Batchelor, Chris Christopherson
Oct 03, 2022 -

Heartland Toyota responded

Thank you for the great review! We are so glad to hear that Chris delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Heartland Toyota!

October 01, 2022

Very helpful, knowledgeable and went out of their way to provide great service. I will definitely refer friends to Rabar and Heartland Toyota. More

by Gdtrias679
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Jake Batchelor
Oct 03, 2022 -

Heartland Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Rabar and the Heartland Toyota team. Drive safely, and we hope to see you back again down the road!

September 30, 2022

Hey, Jordan, hope your hip is doing better. Your co-worker did a great job in answering all our questions and making us feel at ease. We are looking forward to years of driving pleasure in our More

by Happy shopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Jordan Aarant
Sep 30, 2022 -

Heartland Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with James, Kathy, and the Heartland Toyota team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 29, 2022

Heartland Toyota provides the fastest, best service, with their most knowledgeable respectful staff and technicians. We highly recommend them for sales and service More

by LeeJoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia
Sep 30, 2022 -

Heartland Toyota responded

Thank you for the review! We're glad that the team was able to take excellent care of you and your vehicle. See you next time here at Heartland Toyota!

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