
Heartland Toyota
Bremerton, WA
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To whom it may concern: When my husband walked into To whom it may concern: When my husband walked into Heartland Toyota we immediately found wonderfully courteous people to help us. Previously,when To whom it may concern: When my husband walked into Heartland Toyota we immediately found wonderfully courteous people to help us. Previously,when buying a car throughout years past, we had often experienced "buyers remorse" after feeling we had been "wrung out" by various dealers over the country. However, when we met our salesman Mr. Alameda,he was extreamly informative and set us at ease. We also found the manager, Mr. Deifendorf and the rest of the Heartland staff as pleasant as he was. As the day went on, we decided to buy a new 2010 Prius. The process was not only pleasant, but we both feel we received a fair deal. We would recommend Heartland Toyota to anyone, and will most likely go back again. Sincerely, Elizabeth Capalener More
I've never been keen on salespeople, but James my salesperson was great to work with and I didn't feel pressured into buying unlike how some sales people make you feel. He provided me with all the i salesperson was great to work with and I didn't feel pressured into buying unlike how some sales people make you feel. He provided me with all the information I needed to buy my new Prius. I been back since for service and the service people are nice at Heartland too. More
Over the years we have purchased 8 new and/or used vehicles from Heartland Toyota. Chris and his sales team have been friendly and have gone above and beyond to make us happy. I highly recommend Heart vehicles from Heartland Toyota. Chris and his sales team have been friendly and have gone above and beyond to make us happy. I highly recommend Heartland Toyota to anyone looking to buy or just looking! More
We have bought 3 cars from this delership and our Salesman was James Alameda. Buying a car is always stressful ,but, not if you deal with James. He is very professional and accomodating and we felt v Salesman was James Alameda. Buying a car is always stressful ,but, not if you deal with James. He is very professional and accomodating and we felt very comfortable. We bring our cars for oil change and service technicians were very courteous and respectful. The job was done in a timely manner and good service. Customer service is excellent. We get free lattes and snacks provided by James Alameda. I would definitely recommend this dealership for their honesty, professionalism and good customer service. If I will buy a car again, I will go back to Heartland Toyota and deal with my friend James Alameda. More
I was very impressed with Alex Black in the service department. She made eye contact, smiled and asked if she could help me right away. During my entire interaction with her she was very friendly and department. She made eye contact, smiled and asked if she could help me right away. During my entire interaction with her she was very friendly and personable as well as efficient and knowledgable. While I was in the waiting room, she even stopped to help me get situated. She made my visit a very positive one. More
Heartland Toyota is a ferry ride away from us. However because of the great service given by the three salesmen identified our family has bought four vehicles and has referred several friends who also bou because of the great service given by the three salesmen identified our family has bought four vehicles and has referred several friends who also bought cars from Heartland Toyota. They are straight up honest with you and is willing to work to make the purchase reasonable and possible. I will buy all future cars from Heartland Toyota and will continue to refer friends and family to them. More
I have been buying cars from Heartland Toyota for over 25 years. Even when I lived in the Everett area, I would come all the way to Bremerton to buy a car from Heartland Toyota. I have always found it to be years. Even when I lived in the Everett area, I would come all the way to Bremerton to buy a car from Heartland Toyota. I have always found it to be an up front and honest dealership to work with. It all started with Jerry Quarter some 25 years ago and continues today with the leadership of Chris Rembaugh and the great sales experience of James Alameda. My wife and I moved to the Kitsap Peninsula, so now I’m also able to have our cars serviced at Heartland Toyota. I recently had a major service done to my Toyota Tacoma and worked very closely with Ricky Saly. Ricky made sure that all the work was done right without any hidden costs. I have recommend Heartland Toyota to all my family and friends over the years and they are all as happy as I am. More
Heartland Toyota has been wonderful to work with. We have bought two vehicles from Rabar. He bends over backwards to make sure we have everything we need. For our second vehicle, we went to them and requeste bought two vehicles from Rabar. He bends over backwards to make sure we have everything we need. For our second vehicle, we went to them and requested a Dodge truck. They went out of there way to locate our ideal truck and get it to us for a great price. I always recommend Heartland to our friends. More
I needed to replace my car but I didn't like shopping for I needed to replace my car but I didn't like shopping for one. Chris Rembaugh found the perfact care for me. called me, sent a car for me, and with I needed to replace my car but I didn't like shopping for one. Chris Rembaugh found the perfact care for me. called me, sent a car for me, and within one hour the whole transaction was complet. A PERFACT WAY TO SHOP. Since the purchase, the service department keeps tract of my maintenance and advises when it is due. My representative is Rickie Soly and he is very competent and courteous and best of all, the car is always clean and vaccumed when I pick it up. More
I was in a collision in October 2010 and the Dodge Neon I was in a collision in October 2010 and the Dodge Neon I’d had since my freshman year of college was totaled. My dad had purchased it for me seven I was in a collision in October 2010 and the Dodge Neon I’d had since my freshman year of college was totaled. My dad had purchased it for me seven years prior, so I had no idea how to shop for a car, nor did I have any clue as to what I wanted to drive. Needless to say, I was nervous, confused, and a little lost. Chris Rembaugh and Rabar Ali saved me! I went to Heartland Toyota in Bremerton. It was conveniently located and they had a plethora of cars available for me to test drive. Rabar was very friendly and patient, letting me drive a variety of models and recommending selections based on the basic interests I had for features. Chris helped me find a vehicle within my price range, explained how the process of purchasing a vehicle worked, and made sure I was comfortable throughout the day. I didn’t feel any pressure from the sales staff to make a decision that day, but I ended up loving a used Toyota Matrix. Both Chris and Rabar expertly guided me through the paper work, which can be overwhelming. I left feeling in control, and am still confident that I made the right decision. I am now driving a quality used vehicle, in great condition, that I purchased at an excellent price. Heartland Toyota staff was welcoming, friendly, and knowledgeable. I would recommend anyone looking for a vehicle to go check out Heartland Toyota. More