Heartland Toyota
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 2,536 reviews
Shannon Milliken did an outstanding job finding us the used vehicle we wanted, at a price we could afford, and getting us a fair trade-in value. Bob Villa handled the finance well and shopped around to g used vehicle we wanted, at a price we could afford, and getting us a fair trade-in value. Bob Villa handled the finance well and shopped around to get us the best rate. Would definitely recommend this dealership as long as both of these fine employees work there. V/R, Michael Young More
The very best dealer that I have come into contact with. Great service, get free latte with every appointment. All the employees are professional and truely understand service. I had my truck serviced m Great service, get free latte with every appointment. All the employees are professional and truely understand service. I had my truck serviced many times and every time the service was the same. OUTSTANDING. I truely wish all dealers were as good as this one. They will make every effort in their power to make your visit positive and professional They even recommended not doing maintanence due to not time or really not necessary. That kind of honesty and professionalizm is what I look for. Recommend it to your friends. More
Not only have we purchased several Toyotas from this dealership, but we have always done all of our maintence and repair work with them as well. The main reason is that we get such excellent service fro dealership, but we have always done all of our maintence and repair work with them as well. The main reason is that we get such excellent service from Scott Moritz, our repair specialist. There have been many times that we have called him to discuss possible problems while we are on the road traveling, and he has always educated us and assisted us along the way. We just were in for our oil change, and while we were there he mentioned a couple of other areas that needed work.They did the extra work so quickly, as we were there for our oil change. He always gives us the opportunity to repair now or reschedule, depening on our situation. We completely depend on his expertise in advising us with our vehicles, and he has never steered us wrong. Another thing that I appreciate, is that he always has our car washed and vaccumed. Great when your husband has a bad back!! We will be in soon, to purchase another toyota mainly due to our great confidence that we willcontinue to get great service with Scott. Thank you,Scott, for all your help through the years....The O'Donnell Family More
I was driving a SUV-Ford Expedition, and with the gas prices I was tired of spending my time at the gas station! I went to Heartland Toyota Scion and explained to them exactly how I felt. They showed me prices I was tired of spending my time at the gas station! I went to Heartland Toyota Scion and explained to them exactly how I felt. They showed me a variety of Hybrid vehicles and introduced me to the Toyota Prius! I was concerned about the Payments & the fact that my SUV was paid for. Both Chris & Jerry were so patient with me & my concerns, and when they did the numbers the monthly payment was nothing to what I was paying in gas! Being my first car buying on my own both Chris & Jerry put no pressure on my decision, but more so were very helpful! Heartland Toyota takes care of their customers, their friendly atmosphere; welcoming & very knowledgeable. If your looking for a vehicle, (new or used) I would recommend Heartland Toyota Scion......!! **I love the Prius. I am very happy with my purchase and I have recommended it to my friends and colleagues. It goes great in the snow, far better than I would have ever expected. More
To whom it may concern: When my husband walked into To whom it may concern: When my husband walked into Heartland Toyota we immediately found wonderfully courteous people to help us. Previously,when To whom it may concern: When my husband walked into Heartland Toyota we immediately found wonderfully courteous people to help us. Previously,when buying a car throughout years past, we had often experienced "buyers remorse" after feeling we had been "wrung out" by various dealers over the country. However, when we met our salesman Mr. Alameda,he was extreamly informative and set us at ease. We also found the manager, Mr. Deifendorf and the rest of the Heartland staff as pleasant as he was. As the day went on, we decided to buy a new 2010 Prius. The process was not only pleasant, but we both feel we received a fair deal. We would recommend Heartland Toyota to anyone, and will most likely go back again. Sincerely, Elizabeth Capalener More
I've never been keen on salespeople, but James my salesperson was great to work with and I didn't feel pressured into buying unlike how some sales people make you feel. He provided me with all the i salesperson was great to work with and I didn't feel pressured into buying unlike how some sales people make you feel. He provided me with all the information I needed to buy my new Prius. I been back since for service and the service people are nice at Heartland too. More
Over the years we have purchased 8 new and/or used vehicles from Heartland Toyota. Chris and his sales team have been friendly and have gone above and beyond to make us happy. I highly recommend Heart vehicles from Heartland Toyota. Chris and his sales team have been friendly and have gone above and beyond to make us happy. I highly recommend Heartland Toyota to anyone looking to buy or just looking! More
We have bought 3 cars from this delership and our Salesman was James Alameda. Buying a car is always stressful ,but, not if you deal with James. He is very professional and accomodating and we felt v Salesman was James Alameda. Buying a car is always stressful ,but, not if you deal with James. He is very professional and accomodating and we felt very comfortable. We bring our cars for oil change and service technicians were very courteous and respectful. The job was done in a timely manner and good service. Customer service is excellent. We get free lattes and snacks provided by James Alameda. I would definitely recommend this dealership for their honesty, professionalism and good customer service. If I will buy a car again, I will go back to Heartland Toyota and deal with my friend James Alameda. More
I was very impressed with Alex Black in the service department. She made eye contact, smiled and asked if she could help me right away. During my entire interaction with her she was very friendly and department. She made eye contact, smiled and asked if she could help me right away. During my entire interaction with her she was very friendly and personable as well as efficient and knowledgable. While I was in the waiting room, she even stopped to help me get situated. She made my visit a very positive one. More
Heartland Toyota is a ferry ride away from us. However because of the great service given by the three salesmen identified our family has bought four vehicles and has referred several friends who also bou because of the great service given by the three salesmen identified our family has bought four vehicles and has referred several friends who also bought cars from Heartland Toyota. They are straight up honest with you and is willing to work to make the purchase reasonable and possible. I will buy all future cars from Heartland Toyota and will continue to refer friends and family to them. More