Heartland Toyota
Bremerton, WA
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Dave Hubbard & Bob Villa are both very friendly. Compared to my purchase of our last new Toyota at Longview Toyota, no comparison Longview is much better. Nice photo and calendar, at Heartland some Compared to my purchase of our last new Toyota at Longview Toyota, no comparison Longview is much better. Nice photo and calendar, at Heartland some young guy, pulls out his phone and says oh yea sure we can take a photo, then it a month later it was finally posted on the face book page. The new car clinic is a PR stunt. I would not recommend Heartland to anyone. Purchased the new Toyota in Oct, and no follow up survey or even to make sure we had the window treatment installed. Go elsewhere.... More
This was my first visit after recently moving to Bremerton. I was extremely pleased with the people, the service, and the great waiting room. I didn't bring my computer, but found I needed some add Bremerton. I was extremely pleased with the people, the service, and the great waiting room. I didn't bring my computer, but found I needed some additional things done so was pleased to discover you had computers available for my use. The little lunch room was great and since I stayed longer, I had lunch too. Thank you for the beverages and for washing and cleaning the inside of my car as it really needed it. I will be back for my next oil change and tune up. More
I had my vehicle serviced twice at this dealership. Both experiences were great. When I needed an extra part for my vehicle the parts desk too the time to locate the part and notified me daily on the status experiences were great. When I needed an extra part for my vehicle the parts desk too the time to locate the part and notified me daily on the status of delivery. I felt at home, while waiting for my vehicle to be serviced. Free Wi/Fi complementary coffee and a knowledge staff are just a few reasons why I will always take my business to Heartland Scion. Thanks More
Everytime I have needed my oil changed, I have always serviced my car at Heartland Toyota in Bremerton. The staff has always been friendly and professional, and I feel that they go beyond their job desc serviced my car at Heartland Toyota in Bremerton. The staff has always been friendly and professional, and I feel that they go beyond their job description to make sure that I am completely satisfied before I leave their facility. Recently I needed to make an immediate, same day appointment because I was worried their was something unusually wrong with my car. Heartland Toyota catered to my school schedule and was able to fit me in as soon as I was finished with class. They reassured me while I was there that they would take care of everything and that it was no problem to see me on such short notice. I really appreciate the extra effort they put in, and I have always had a pleasant experience. I always brag to my friends and coworkers how awesome I think my dealership is after I have been serviced. I could easily go elsewhere to save money, but I am more than happy to stay at Heartland. More
Heartland Toyota is SECOND TO NONE. I once brought my Heartland Toyota is SECOND TO NONE. I once brought my Ford Expedition to the Ford dealership in the same area for an oil change. Dropped off e Heartland Toyota is SECOND TO NONE. I once brought my Ford Expedition to the Ford dealership in the same area for an oil change. Dropped off early in the morning. Came back to pick up after 3pm (end of my workday), they WERE NOT DONE. Took another hour to finish what would have been a 30 minute job. Then they tried to tell me all the things that were wrong with my car that needed "fixing". Unaware why they would do that, since the vehicle just received scheduled service not 2000 miles before. Will not take this vehicle to THAT dealership again. My RAV4 gets all of its service needs at Heartland. And now, so does the Expedition. At Heartland, I am made to feel like family. A very welcoming, friendly atmosphere. Honest, friendly, courteous staff. Even my dog loves it there! More
The staff goes out of their way to assist their customers. And while all of the staff that I have worked with have been pleasant, helpful and informative, Jeff stands out as my favorite. If possi customers. And while all of the staff that I have worked with have been pleasant, helpful and informative, Jeff stands out as my favorite. If possible, when I come in to get service, I seek him out. He is very knowledgeable and goes out of his way to be respectful and friendly. More
I have just purchased my third car from Heartland Toyota. I keep coming back for the product and the excellent service I receive from them from the sales persons to the finance, and the managers and service I keep coming back for the product and the excellent service I receive from them from the sales persons to the finance, and the managers and service people. I have always been treated fairly. Being not the easiest customer and wanting the best deal they have never failed me. I can honestly say that I have never been left feeling I got the bad side of the deal. This dealership rocks! Thanks guys and keep up the good work. You have a lifetime customer! More
My wife and I couldn't have asked for a better salesman in Dave Hubbard. He was extremely friendly and knowledgeable about the car we were shopping for and handled all of our questions or worries with fami in Dave Hubbard. He was extremely friendly and knowledgeable about the car we were shopping for and handled all of our questions or worries with family like responses and this while knowing his own car had been reported stolen only moments earlier. This no hassle dealership blows away any of the others in the Kitsap area and we visited everyone of them before deciding on a Toyota. The price we were given beat all the other Toyota dealers in the Seattle Tacoma area as well. It even beat the Consumer Reports magazines suggested price. Bravo Heartland!!!! More
Bob Villa processed all of our paperwork for our 09 Scion Xb. He was very friendly, knowledgeable and charismatic. He even offered to assist us on a matter that was over and above our financial process. H Xb. He was very friendly, knowledgeable and charismatic. He even offered to assist us on a matter that was over and above our financial process. He made the whole process fun and relaxing. He's a great person. We gave the above rating because of the great service we received at this facility. Bob and Ora Hickman More
We have purchased two cars from Heartland Toyota and the experience was very friendly and honest. We have had our cars serviced at Heartland for many years and appreciate the service personnel. They are p experience was very friendly and honest. We have had our cars serviced at Heartland for many years and appreciate the service personnel. They are professional, friendly and helpful explaining expectations with the service. We will continue to go there. More