Heartland Toyota

I took my vehicle into Heartland Toyota for routine service based on a coupon received via email which promoted a Fuel Saver Special for $54.95. I did not take a coupon for this service but the Servic service based on a coupon received via email which promoted a Fuel Saver Special for $54.95. I did not take a coupon for this service but the Service Representative said she would provide the requested service at the quoted price. When my vehicle was ready to done, the Service Representative told me she had found a different coupon for the same service and ended up charging me less than $20 for the oil change, etc. This was totally unexpected and shows me that the dealership representatives will go out of their way to make the visit a pleasant one. When you add in the free latte and car wash that go with the service, it was way more than expected. I will return for service in the future. More

Came in for a service appointment. Ran into a salesman. He welcomed me with open arms and was very friendly. Made sure that I was taken care of. Would recommend people to see Rabar Ali for their sales need He welcomed me with open arms and was very friendly. Made sure that I was taken care of. Would recommend people to see Rabar Ali for their sales needs. He makes sure that your questions are answered fully. No room for doubt! This dealership is a 5 star place. More

Steve was great,, wasn't pushy.. I knew what I wanted. He worked with me. I think he was happy and so was I.. I think thats how its suppose to work !! I went to the dealership for a few years to have my He worked with me. I think he was happy and so was I.. I think thats how its suppose to work !! I went to the dealership for a few years to have my car serviced, and I knew I would want another Toyota eventually. This is my 3rd Toyota. I like the staff and think its a good ealership. My two previous Toyotas were bought at Michaels Toyota in Bellevue. I think Heartland is better. warmer, friendlier.. I am a happy customer..... so far ! More

Very nice dealership. Customer service is obviously a top priority even though Toyota sells itself. It should be noted that I bought a truck during the November blizzard. We had to wait for the vehi top priority even though Toyota sells itself. It should be noted that I bought a truck during the November blizzard. We had to wait for the vehicle to be delivered from Kelso until after 11pm as there was heavy traffic. Shawn stuck it out with me in a cold dark building after the power went out all over Kitsap Co. It was worth the miserable wait. More

My husband and I just purchased a 2006 Toyota Tacoma from Heartland Toyota in Bremerton, Washington. Dave Hubbard, the salesman who assisted us, made the entire process stress free and straight forward. We Heartland Toyota in Bremerton, Washington. Dave Hubbard, the salesman who assisted us, made the entire process stress free and straight forward. We are extremely pleased with our truck and the dealership. They have a marvelous little cafe there for customers to use while waiting for their vehicle. Thanks Dave :) More

I bought my RAV4 in 2006. I have been working with Scott Moritz since this purchase. I cannot say enough about how this young man has helped me throughout this time. He has always been courteous and extre Moritz since this purchase. I cannot say enough about how this young man has helped me throughout this time. He has always been courteous and extremely helpful when i have needed my car serviced. He always goes above and beyond when assisting me in these service visits. My husband Sam also praises Scott and only deals with Scott when contacting Heartland for scheduling his services for his FJ Cruiser. When speaking to friends of ours who have also purchased Toyotas at Heartland, we recommend Scott to our friends for contact information. I recently called the dealership as I had received a recall notice from the company on the RAV4. I had mentioned to Scott that I had recently had an accident with a deer and he went above and beyond when helping me with this issue. I will continue to be a customer at Heartland Toyota as long as the company continues to have people like Scott as a customer service contact person. I am not well versed on automotive issues and working with Scott has made a anxiety inducing experience so much more bearable. He is an asset to your business and I hope he is well compensated for his services as he is a resource to retain. Thanks your all of your help Scott. Priscilla Marza 360-373-8570 More

Shawn Magill. This is a name that every prospective car buyer in the Kitsap area (and beyond) should quickly become familiar with. Not only is Shawn Magill a knowledgeable and extremely patient auto dealer buyer in the Kitsap area (and beyond) should quickly become familiar with. Not only is Shawn Magill a knowledgeable and extremely patient auto dealer, he is truly committed to making sure that you find a vehicle that is suited to you and your needs. And that you leave his lot happy, no matter what you decide. Over the last month I’ve been on the hunt for a new car, and have visited a number of lots in the greater Seattle area. I had the basic idea of what I was looking for, and it was just a matter of finding the right car and the right person to work with. After a number of test drives at number of car lots, I met Shawn at Heartland Toyota - in Bremerton, Washington. From the moment he greeted my sister, my nephew and me, we knew we were working with a genuinely good guy. Shawn continued to impress us throughout our entire experience there and even now, after I have left with my brand new vehicle. When I first arrived at Heartland Toyota, I had my search narrowed down to two cars and was trying to decide between a Subaru Legacy and a Scion tC. I really appreciated Shawn’s patience when I was asking him the tons of questions that would eventually help me figure out which vehicle I was going to purchase. Additionally, I thought it was so professional that he wasn’t bashing on “the other car” – instead he just pointed out those reasons why the Scion tC matched everything that I was looking for. And he was able to make really good points because he was actually listening to what I wanted and what was relevant to me. There were a number of other things that completely impressed me about Shawn. For starters, he took the time to allow my sister to test drive the car herself so she could understand all those reasons that I loved the tC. He offered to teach me how to drive a manual when he heard that I’d been wanting to learn – his reasoning was just that he wanted me to be happy with all of the features in the car that I decided on. After I decided on the tC, he went through all of the accessories on the Scion website with me, so that I could figure out which ones I really wanted and those places where I could save myself a few bucks. Shawn understood that as a first time car buyer I was a bit nervous and let me ask questions the whole way through the paperwork process; he never got frustrated or sped through answers – even though we were there an hour after closing and at the end of his 12 hour work day. Shawn totally transformed my idea of what I thought buying a car and dealing with a car salesman would be like. He exceeded all of my expectations. If you’re looking for a new car and want to work with an experienced and professional salesman to find a vehicle that you love, then you should do yourself a favor – go to Heartland Toyota and ask for Shawn Magill. He’ll take it from there. More

Outstanding service. It took less than 3 hours to trade my 2007 Highlander (which i bought from them) in for a 2011 Camary. Robere was an outstanding customer service represenative and deserves all the cr my 2007 Highlander (which i bought from them) in for a 2011 Camary. Robere was an outstanding customer service represenative and deserves all the credit for the sale. Jim in the office who did all our financing and paperwork was as well oustanding. This is my second automobile that i have purchased from Heartland Toyota and i would always highly recommend them to anyone. More

Most Excellent Car Dealership Ever I bought a certified Most Excellent Car Dealership Ever I bought a certified used 07 Toyota Yaris from David Brannon. David went above and beyond to make sure our experie Most Excellent Car Dealership Ever I bought a certified used 07 Toyota Yaris from David Brannon. David went above and beyond to make sure our experience was excellent. He was easy going, funny and very knowledgeable. David actually made the car buying experience enjoyable! Yes, enjoyable. I never thought I would say that about a dealership. Everyone we talked to at Heartland was pleasant and helpful. Their attention to detail was impeccable. I received a great car at a great price without the pressure and hassle usually associated with buying a car. I will actually look forward to buying my next car knowing David Brannon is out there to make the whole process a breeze. More

I had a GREAT experience with the service on my Toyota Land Cruiser at Heartland. Assistant Service Manager Ricky Saly went over the recommended service and quote carefully with me. He answered all my q Land Cruiser at Heartland. Assistant Service Manager Ricky Saly went over the recommended service and quote carefully with me. He answered all my questions, made sure the parts necessary were available and got me a brand new Toyota to drive as a FREE rental car while my vehicle was being serviced. Ricky checked back with me with updates on the service progress and had my Land Cruiser washed and ready for me at the time he promised. The price was under the estimated cost and I couldn't have been happier. Ricky also handed my wife and I coupons for a free beverage both when we dropped the car off and when we picked it up. It doesn't get much better than that kind of service. I highly recommend Heartland and Ricky Saly to you for your Toyota or Scion service. More