Heartland Toyota
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 2,536 reviews
The experience was great. Dave Hubbard made it very relaxing. There was never pressure. I dreaded having to meet with a salesperson but Dave's personality made it seem like I was dealing with someone relaxing. There was never pressure. I dreaded having to meet with a salesperson but Dave's personality made it seem like I was dealing with someone who actually cared about what was best for me. I will recommend him to anyone who is in the market for a car. More
New truck.Paid cash,but finance manager Jim Vamvas high pressured and arm twisted us into buying a maintaince agreement that is 3 years in the future and you cannot get out of.Very decietful tactics and we pressured and arm twisted us into buying a maintaince agreement that is 3 years in the future and you cannot get out of.Very decietful tactics and were not explained. More
My experience with Sales Consultant Steve Hewitt was great. He was knowledgeable and courteous and worked to get me the best deal possible on my new car. He even helped program the car's Bluetooth fea great. He was knowledgeable and courteous and worked to get me the best deal possible on my new car. He even helped program the car's Bluetooth features with my cell phone. Bob Villa, the finance consultant, provided detailed information regarding the sale and optional purchase items. He was thorough and expedient. All in all, the BEST new car purchase experience I've had. Definitely will go back to Heartland Toyota when I consider my next vehicle purchase. More
We have been getting service at Heartland for 10 years now. We finally had the opportunity to purchase a used vehicle from them. The whole process was very quick and efficient. We were very pleased wit now. We finally had the opportunity to purchase a used vehicle from them. The whole process was very quick and efficient. We were very pleased with the sales and finance departments. We love our vehicle and were so happy that we found it locally. As soon as it's time to buy again, we'll call James. Thanks Heartland! More
This was my first car purchase in 10 years and it was by far the best experience I have ever had in buying a new car. I would definitely recommend this dealership to my friends. My salesperson, Jessica wa far the best experience I have ever had in buying a new car. I would definitely recommend this dealership to my friends. My salesperson, Jessica was wonderful! I know I will be taking my business there in the future. More
I love Heartland Toyota!! My family and I have bought 4 vehicles there since 2010. What a wonderful place. First off let me say I love Toyotas. I feel they are the best cars made today, and seldom need vehicles there since 2010. What a wonderful place. First off let me say I love Toyotas. I feel they are the best cars made today, and seldom need service. But Service is important!! And Heartland has the best Service department I believe I have ever been to. They are friendly, Fast, efficient, and do it right the first time. Jeff, who we dealt with this time was fantastic. What a delightful young man. I LOVE THIS PLACE, and enthusiastically recommend it to everyone in the world. Thanks and God Bless, Pastor Jim Bennett Olalla, WA. More
My Nephew and I had been shopping for a 2008 Toyota Tundra Trunk for a least 6 months, looking at prices online and what was available at the Dealers. We finally went to Heartland Toyota just to look Tundra Trunk for a least 6 months, looking at prices online and what was available at the Dealers. We finally went to Heartland Toyota just to look at the trucks available. This young man, James Alameida, greeted us despite the fact he was already helping another client. I normally don't like to deal with car sales men and I would not buy the first car they try to sell not to mention negotiating the price. I like it when I'm in control. However, this young man with his personality and charm can sell me anything with class. He is such a salesman! We bought the first used truck James brought out, which is exactly what my nephew had been looking for. A week later we stopped in to see James and to our surprised bought a used BMW that was on the lot. James and the staff were very courteous and helpful. Thank you Toyota for hiring great people! Margaret Miner More
I have been getting both of my Toyota vehicles serviced at Heartland since new, almost ten years. I've gotten every recommended service and various repairs. I have always been able to get appointments to s at Heartland since new, almost ten years. I've gotten every recommended service and various repairs. I have always been able to get appointments to suit my schedule. My cars have always been ready when promised. The charges have never been more than estimated and I have never needed to return to have work redone. On the few occasions when my car was kept for more than a few hours I was given a loaner car at no expense to me. I would highly recommend Heartland Toyota to anyone. If, or when, I replace one of my cars I will definitely be doing that at Heartland. I gave the,"Price" rating a 4, because I think you might be able to find service elsewhere at a lower price but if the category had been titled,"Value" I would have given it a, 5. Stop in see them. You will not be disappointed. More
This was my second vehicle purchase with Heartland Toyota within the last 5 years. I also have all 3 (now 4, 2 purchased from Heartland)of my Toyota vehicles serviced by Heartland. Why?, because they treat within the last 5 years. I also have all 3 (now 4, 2 purchased from Heartland)of my Toyota vehicles serviced by Heartland. Why?, because they treat me like family. They are prompt to help me with my vehicle service needs, with or without an appointment. Never have I been turned away because they were "too busy" to accomodate me. They offer great competitive prices, which led me to make my latest Toyota purchase. And they are just a bunch of great guys, from the sales personnel to the service department personnel. Oh, and that Financing guy, Bob Villa, he's a pretty neat fellow also. More