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Heartland Toyota

Bremerton, WA

4.7
2,569 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,569 reviews

January 30, 2012

Dave Brooke is one of Toyota's national top mechanics. Tom Diefendorf is the general manager and clearly has an eye on having the top customer service available. More

by tnt124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brooke, Tom Diefendorf
January 27, 2012

I bought the car here and have had it serviced here since I purchased it. Every time I bring it in for service everyone has be friendly and helpful esp. Terry he went beyond expectations when I talked to h More

by mwwinslo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
terry birkhalter
January 23, 2012

We took 2 of our 3 cars, all 3 purchased from Heartland, We took 2 of our 3 cars, all 3 purchased from Heartland, in for service on a busy Saturday. One great thing about Heartland Toyota is that you are More

by bvidal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Burkhalter
January 16, 2012

Very professional, courteous, approachable (love the customer service lounge, an A++). I am not trying to "bash" Southern California" but services here in PacNorwest are way far better. Please continue More

by NoeLen E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Moritz, Mike Santander, and Steve Hewitt
January 16, 2012

Mike Maier, Service manager was very helpful and professional. This dealership is great! I'll see them when it comes time to purchase new or used again! More

by dannyop
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maier
January 14, 2012

We purchased a 2006 Camry from Heartland Toyota online. From the moment we contacted Heartland we were impressed with their professionalism and courtesy. Their price was several hundreds of dollars less t More

by Dennis Sanford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maier
January 13, 2012

Dealing with James Alameda was a pleasure. The negotiating was easy and no pressure. It was fun to purchase a car from him. He was great at explaining things to us and spent a lot of time to make More

by Keith Bremner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
james alameda
January 12, 2012

The heartland service staff have been great at helping us maintain our 2005 Prius, so that it is a low cost, dependable car. We get oil changes there, and have purchased a battery and new tires from them. More

by hethcote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Moritz
January 11, 2012

I was in for 20,000 mile service. Alex helped me immediately. She completed the paperwork and said it would take about an hour and a half. She came to the cafe and got me one hour and ten minutes la More

by Mike Rowloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Black
January 11, 2012

I just recently went in to my FAVORITE Toyota Dealership, Heartland Toyota in Bremerton, WA in order to have my 2010 RAV 4 Serviced. I was met by a wonderful, wonderful, service advisor, Alexandra Black, wh More

by jamesgbennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Black
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