Heartland Toyota

Very professional, courteous, approachable (love the customer service lounge, an A++). I am not trying to "bash" Southern California" but services here in PacNorwest are way far better. Please continue customer service lounge, an A++). I am not trying to "bash" Southern California" but services here in PacNorwest are way far better. Please continue doing your EXCELLENT services throughout the following years. More

Mike Maier, Service manager was very helpful and professional. This dealership is great! I'll see them when it comes time to purchase new or used again! professional. This dealership is great! I'll see them when it comes time to purchase new or used again! More

We purchased a 2006 Camry from Heartland Toyota online. From the moment we contacted Heartland we were impressed with their professionalism and courtesy. Their price was several hundreds of dollars less t From the moment we contacted Heartland we were impressed with their professionalism and courtesy. Their price was several hundreds of dollars less than the offer from our local Toyota dealership. Even though live approximately a hour and a half away from Heartland we take our car to them for servicing. We frequently are assisted by Mike Maier when we arrive at the dealership. Mike is a true professional. His attitude is always cheerful, he carefully explains the service involved and the costs associated with the service. I would consider Mike Heartland's good will ambassador. Are we satisfied with Heartland and would we purchase another car from them? We definitely will. More

Dealing with James Alameda was a pleasure. The negotiating was easy and no pressure. It was fun to purchase a car from him. He was great at explaining things to us and spent a lot of time to make negotiating was easy and no pressure. It was fun to purchase a car from him. He was great at explaining things to us and spent a lot of time to make sure we were happy. We like Heartland Toyota anyway, but he makes it even better. We look forward to dealing with him again. Keith and Julie Bremner More

The heartland service staff have been great at helping us maintain our 2005 Prius, so that it is a low cost, dependable car. We get oil changes there, and have purchased a battery and new tires from them. maintain our 2005 Prius, so that it is a low cost, dependable car. We get oil changes there, and have purchased a battery and new tires from them. More

My visit is always great when Alexandra Black is the associate I deal with. She is pleasant, cheerful and helpful. She takes the time to explain the service that is being performed and answers all my q associate I deal with. She is pleasant, cheerful and helpful. She takes the time to explain the service that is being performed and answers all my questions. She takes the time to ensure I get the most for my money. More

I was in for 20,000 mile service. Alex helped me immediately. She completed the paperwork and said it would take about an hour and a half. She came to the cafe and got me one hour and ten minutes la immediately. She completed the paperwork and said it would take about an hour and a half. She came to the cafe and got me one hour and ten minutes later and said I was ready to go. She walked me out to my car explaining a tire wear issue and how they were rotated to accomodate the problem. Very friendly. The car had been washed and floor mats vacuumed. It would be great if all service experiences were this good. More

I just recently went in to my FAVORITE Toyota Dealership, Heartland Toyota in Bremerton, WA in order to have my 2010 RAV 4 Serviced. I was met by a wonderful, wonderful, service advisor, Alexandra Black, wh Heartland Toyota in Bremerton, WA in order to have my 2010 RAV 4 Serviced. I was met by a wonderful, wonderful, service advisor, Alexandra Black, who was very Prompt, Courteous, and cheerful. She helped me quickly and with a SMILE!! She was great. Heartland should hire more like her!!!! Thanks Alex for the wonderful experience. I hope you are my Service Advisor all the time when I come in. Sincerely, Pastor James Bennett Olalla, WA. More

Having your car serviced is usually a mundane experience, however, dealing with Alex Black left me with a positive feeling. From her friendly greeting until she walked me out to my car, her customer servic however, dealing with Alex Black left me with a positive feeling. From her friendly greeting until she walked me out to my car, her customer service was the best! Thank you Alex! More

I am a three-time buyer from Heartland Toyota and was very pleased with my experience on this third purchase. We were helped by Rabar Ali who took us on our test drive of a fully loaded Camry Hybrid and very pleased with my experience on this third purchase. We were helped by Rabar Ali who took us on our test drive of a fully loaded Camry Hybrid and he was very responsive to our questions about the various components. Back at the dealership we dealt mainly with James Alameda who was VERY energetic and outgoing without being over the line. He treated us very well during the negotiations ad discussions. We would definitely refer Heartland, Rabar, and James to anyone looking for a good car buying experience. Good job! More