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Heartland Toyota

Bremerton, WA

4.7
2,582 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,583 reviews

February 14, 2023

In this market they made the buying process pretty easy. From the start of our dealings in October 2022 to February 2023 they were able to secure the vehicle we wanted fairly quickly and painlessly. More

by mummies-crusher-0x
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Olmo
Feb 15, 2023 -

Heartland Toyota responded

Congrats on your new ride! Thank you for leaving Heartland Toyota a five-star review and sharing your positive experience. It was a pleasure to assist you, and we are grateful to hear you are happy. Enjoy!

February 14, 2023

Rabar at Heartland Toyota was great to work with. Got my grand daughter a great car. Everyone was helpful and made us feel like family. I would recommend you to friends and family. Thank you and God More

by MH 67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Barrie Toyooka
Feb 14, 2023 -

Heartland Toyota responded

Thank you for the review! We are thrilled to hear that Rabar delivered such a successful purchase experience. We are wishing your granddaughter safe travels in her new vehicle and hope to see you back again at Heartland Toyota!

February 13, 2023

Rabar was super helpful and answered any concern or question I had. I would recommend and will be recommending him to anyone who buys a vehicle. He made the experience fast and enjoyable. Which is hard More

by reese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Sanchez, Rabar Ali, Chris Strobel
Feb 13, 2023 -

Heartland Toyota responded

Thank you for the review, Reese! We are so glad to hear that Rabar delivered such an outstanding purchase experience. Drive safely, and we hope to see you again at Heartland Toyota!

February 11, 2023

We really appreciate the personal attention and help given us by Austin… thank you.. he was very kind and attentive. More

by laedgmon
Recommend Dealer
Yes
Employees Worked With
Austin Newell **
Feb 13, 2023 -

Heartland Toyota responded

It is great to hear that Austin provided excellent support. He and the team appreciate your trust and business.

February 08, 2023

Had to visit 10 dealerships before finding the car we wanted. Heartland was by far the best. Not even close. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Michael Waldo
Feb 09, 2023 -

Heartland Toyota responded

Thank you for the review, John! We are so glad to hear that you had a successful purchase experience working with the Heartland Toyota team. Drive safely, and we hope to see you back!

February 08, 2023

Friendly and personable. The follow up was expedient and never one time I felt any pressure. Everybody else was friendly also. More

by Steve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Feb 08, 2023 -

Heartland Toyota responded

Thanks for the excellent review, Steve! The Heartland Toyota team is glad to have you as a customer!

Feb 08, 2023 -

Steve responded

Thank you

February 07, 2023

They were very nice to work with! We had a great experience buying our vehicle! More

by Staceybastian1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan wiley, Luis Fernando Herrera
Feb 07, 2023 -

Heartland Toyota responded

Thank you for the five-star review of Heartland Toyota! We hope you continue to love your new car. Safe travels!

February 03, 2023

What a slap in the face. After spending $1000 was charged a 3% surcharge.for using a credit card. They lost my business. More

by Afrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Alameda
Feb 03, 2023 -

Heartland Toyota responded

Afrey - I appreciate you bringing your negative experience to my attention. I will discuss your review with my team so we can take steps to improve, but in the meantime, would you please give me a call so I can address this with you directly? Thank you, Cody Edwards - General Manager - 360-377-1200

February 02, 2023

Terrific service & a great waiting area. What I wasn’t told is that a 3% surcharge is now added to the bill if you pay with a credit card!! You must pay with cash, check or a debit card to a More

by sentinel_fir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Moore
Feb 03, 2023 -

Heartland Toyota responded

While we're glad you appreciated our service and waiting area, the rest of your review is disappointing to read. We understand your frustration regarding our 3% credit card surcharge and our lack of communication about it beforehand, and we apologize for the inconvenience caused. We will take your feedback into consideration going forward. If there's anything else you'd like to discuss, please give me a call. Thank you, Cody Edwards - General Manager - 360-377-1200

February 01, 2023

KJ, Chris and Edwin did a great job getting us into our new RAV4 hybrid. Very pleased More

by Hans
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Kenna Peterson, Chris Christopherson
Feb 01, 2023 -

Heartland Toyota responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with KJ, Chris, Edwin, and the Heartland Toyota team. Drive safely in your Toyota RAV4, and we hope to see you back again down the road!

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