Heartland Toyota
Bremerton, WA
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I mostly appreciated the promptness of the service I received. Everything was accomplished in less time than I was told it would take. Mr. Saly kept me informed as to the progress of the work. Also the received. Everything was accomplished in less time than I was told it would take. Mr. Saly kept me informed as to the progress of the work. Also the facilities are very nice and the ammenities are apprectiated, especially the complimentary coffee and muffun! The appearance the entire complex is outstanding. For several years have been taking our cars to The Lexus dealer in Fife. It is a very impressive experience to have service accomplished there. I was not in the least bit let down by my experience at your dealership. I was impressed. I am glad I made the change. Keep up the good work. More
We Have Just recently purchased a new Toyota Tacoma, and took delivery yesterday. My salesman was Michael Santander. From the very start of Business/negotiations, untill the very end, Mike was professional, took delivery yesterday. My salesman was Michael Santander. From the very start of Business/negotiations, untill the very end, Mike was professional,friendly and knew his Job very well. He answered all questions and kept me informed of the delivery due date. When I picked up the truck, he had it show room clean, and shining like a silver dollar. I would be pleased to have Mike for my salesman for any future purchases. Thanks Mike for a great experience. Jim And Debbie Corso kingcor@comcast.net More
Mike Maier is outstanding. He has been a wonderful person to work with when our Toyotas have needed repair. We trust him completely. He is always pleasant and efficient. I have had nothing but great experiec to work with when our Toyotas have needed repair. We trust him completely. He is always pleasant and efficient. I have had nothing but great experieces with Heartland Toyota. They treated us with concern and respect. Mike is always very polite and he works well with the customer to get their needs met. Sincerely, Liz Felton More
It was snowing hard and my 4-runner lost it's traction control which made it really dangerous to drive to my work since I have a long commute. I called Heartland Toyota and they told me to bring the car i control which made it really dangerous to drive to my work since I have a long commute. I called Heartland Toyota and they told me to bring the car in immediately and they would take care of it. By the time I got there (I only work 5 minutes from the dealership) they had a shuttle car waiting, Alex met me at the door, took my keys, and I was back to work in minutes. What Great Service! I had the car back by 1pm and I was safe to drive back home that afternoon. GREAT JOB ALEX! More
Great service. Work done on time as promised. Great price. Very friendly service advisor. I've had him before and he always delivers. The place to go for your Toyota work. price. Very friendly service advisor. I've had him before and he always delivers. The place to go for your Toyota work. More
Ricky Saly always provides outstanding customer service. He always remembers my name, car info etc and has it entered in the computer as soon as I sit down. He is friendly and makes you feel that you are He always remembers my name, car info etc and has it entered in the computer as soon as I sit down. He is friendly and makes you feel that you are his number one customer. He informs me if there is an additional charge and fully explains the reason before I make a decision. All around outstanding customer service. More
I've been getting both my Toyotas serviced at Heartland since late 2002. I have never had a negative experience. All of the service reps I have dealt with in this time have been open, honest and friendly. since late 2002. I have never had a negative experience. All of the service reps I have dealt with in this time have been open, honest and friendly. I've been dealing with Mike Maier exclusively for the last several years and couldn't be happier. I'm always able to get a service appointment to suit my schedule. Every time I have one of my cars serviced the work is done when promised, at the price quoted and I have never needed to return for the same work. I don't know how this could be any better. Oh, maybe they could do it for free. That would be better but then they probably wouldn't be around much longer. More
I usually have Scott for a service representative, but this time I had Mike. He was just as pleasant & helpful as Scott. I had a coupon towards my service & he already had it in his computer. He has a this time I had Mike. He was just as pleasant & helpful as Scott. I had a coupon towards my service & he already had it in his computer. He has a cheerful attitude. More
In and out, no wait time and she was very informative for what needs to be done with my vehicle. Went out to even help wash cars just so that customers where released on time! what needs to be done with my vehicle. Went out to even help wash cars just so that customers where released on time! More
Shawn made buying our new tacoma very enjoyable! He was very informative and excited about his products, which made us comfortable in the quality of Toyota trucks! Purchasing this truck was one of the eas very informative and excited about his products, which made us comfortable in the quality of Toyota trucks! Purchasing this truck was one of the easiest processes we been through, Shawn and the staff did all the work we just had to sign. Thanks again Shawn and Heartland we LOVE our new Tacoma!! The Lambachs More