Heartland Toyota

I just want to say thank you soooo much for the wonderful service Alex Black gives at Heartland Toyota!! I give her two Thumbs up!!! When I come to get my Toyotas serviced I always want to see her. She does service Alex Black gives at Heartland Toyota!! I give her two Thumbs up!!! When I come to get my Toyotas serviced I always want to see her. She does outstanding work!!! My vehicles are in and out fast. Thank you so much for the great service!!! Very Respectfully, Jack Hudson More

We really appreciated the low-key approach and honesty of the salesmen, Jerry and Steve. Mr. Brown was also helpful and friendly. The whole process from walking in the door to driving away with our new Prius the salesmen, Jerry and Steve. Mr. Brown was also helpful and friendly. The whole process from walking in the door to driving away with our new Prius took only 3 1/2 hours and went very smoothly. More

I have serviced all my Toyota's with Heartland Toyota Service Department for almost 20 years; and this is not the 1st letter I have written in support. On my last service visit Richard Wessel looked at t Service Department for almost 20 years; and this is not the 1st letter I have written in support. On my last service visit Richard Wessel looked at the computer screen for a moment and knew more about my 1995 T100 than I did. He recommended just the right service to insure my forthcoming off-road trip to the desert would be worry free. When I brought up additional service concerns, he quickly pointed out that these had been handled in past appointments and were not necessary at this time. Richard ensured the mechanic looked at remote sounds and discrepancy that even I had a had time describing. And when the repairs went Long... He arranged for a free rental call so I could go shopping instead of sitting around in the waiting room. I call this "Above & Beyond". But most important to me; I know that things are repaired properly. I don't need problems when I'm 30 miles out in the desert. I own three Toyota's and wouldn't go anywhere else. Jon DeArman More

Great product, sold by friendly, competent and knowledgable people. Every meember of the staff we had contact with was friendly and courtious. Lots of smiles. No high pressure sales here!!! knowledgable people. Every meember of the staff we had contact with was friendly and courtious. Lots of smiles. No high pressure sales here!!! More

Recently, my windshield wiper arm on the drivers side broke. This is a very unusual problem for Toyotas. So unusual that Heartland did not have the part in stock. It had to be shipped overnight from the broke. This is a very unusual problem for Toyotas. So unusual that Heartland did not have the part in stock. It had to be shipped overnight from the nearest source, Los Angeles. Fortunately, Scott Moritz was the service representative who handled the concern. Friendly, articulate, knowledgeable, he went above and beyond with his help. It got resolved in an expeditious manner. In the past, Scott Moritz has provided outstanding assistance (as have others in the service department), but this recent experience deserves special praise. Thanks: Glen Hudson More

This is the second vehicle we have purchased from Heartland Toyota, we bought a Toyota Sienna in 2007 and have been very pleased with it and the friendly professional way we were treated by Jerry Bou Heartland Toyota, we bought a Toyota Sienna in 2007 and have been very pleased with it and the friendly professional way we were treated by Jerry Bouldwin. So when we wanted to change our 10 year old GMC pick-up truck we decided to go back to Heartland Toyota for a new Toyota Tundra to tow our camping trailer. Jerry and Steve Hewitt were very helpful in getting us exactly the vehicle we wanted even though they didn't have it in stock on our first visit. They ordered it for us and it arrived 6 weeks later exactly as promised. We are very pleased with it and would definitely recommend Heartland Toyota. More

Since 2002 when we (my husband and I) moved to the Bremerton area, we have taken our 1999 Camery to Heartland Toyota for all service and repairs. I have always found the service people and any other Bremerton area, we have taken our 1999 Camery to Heartland Toyota for all service and repairs. I have always found the service people and any other employees I have dealt with at the dealership to be very friendly, efficient and helpful. They more than once have gone to great lengths to help me get the most out of my visit monetarily, plus they recommend service needed but are never pushy. At any time if the service took longer than expected they were good about keeping me informed about the process. I have availed myself of their free shuttle service back to my home for longer repairs when needed. I have never had any reason to bring the car back because a service need had not been addressed. It is with great pleasure that I can highly rate and recommend this dealership to others. More

Steve was a great guy to work with. Didn't try to sell me something I didn't want, just made certain I got the vehicle I came in for. Would definitely recommend him. me something I didn't want, just made certain I got the vehicle I came in for. Would definitely recommend him. More

Terry made sure that all of our needs were taken care of in very helpful manner. He expedited making arrangements for the use of loaner vehicle so we could accomplish tasks that we were committed to while in very helpful manner. He expedited making arrangements for the use of loaner vehicle so we could accomplish tasks that we were committed to while our Camry was being serviced. More

We have put off buying a car because we always felt pressured, but at Heartland Toyota we felt like everyone cared about us. Our salesman was very friendly and took a lot a time with us old folks so w pressured, but at Heartland Toyota we felt like everyone cared about us. Our salesman was very friendly and took a lot a time with us old folks so we were able to drive this new car. More