Heartland Toyota

I just wanted to add my compliments to Heartland Toyota of Bremerton, Washington for their Service Department and particularly Alexandra Black whom my wife and I met and worked with in getting our 2006 Toy of Bremerton, Washington for their Service Department and particularly Alexandra Black whom my wife and I met and worked with in getting our 2006 Toyota Tacoma serviced. The efficiency, courtesy and cleanliness of the facility was very impressive. The truck was ready when promised and the lounging area where we waited was clean and relaxing plus we were given 2 free Latte coupons. I will continue to use Heartland for my future service work and recommend it to other Toyota owners. More

I purchased a used Toyota Matrix from Heartland a few weeks back. This was by far the easiest and quickest purchase of a car I have ever made. Rick Biehl was my salesperson. Rick was professional, helpfu weeks back. This was by far the easiest and quickest purchase of a car I have ever made. Rick Biehl was my salesperson. Rick was professional, helpful and friendly. He answered all my questions and there was no pressure to buy from him. I was actually at Heartland for service to another vehicle, left and went home and researched what the Matrix was worth after my test drive. I called back and made an offer over the phone based on my research and it was accepted with no counter offers. I came back to the dealership later that day and the rest of the experience was very quick. I spent maybe 10 minutes in the finance office - a record by at least 45 minutes from any other car I have ever purchased. I was offered extras, warranty, gap insurance, etc. and declined. There was no attempt to talk me into them - another first! I spent maybe an hour at the dealership total - also a record. The car is great, no issues and is getting around 34 mpg - so very happy with the purchase. I enthusiastically recommend Heartland and in particular Rick Biehl to anyone purchasing a car. More

Ricky Saly is a wonderful guy to work with at Heartland's service department. He's very courteous and professional. He explained all the work we needed to have done on our car in a way that was easy to und service department. He's very courteous and professional. He explained all the work we needed to have done on our car in a way that was easy to understand. We get all our oil changes and service work done at Heartland, and Ricky is our favorite Service Manager to deal with. Every experience we've had at Heartland Toyota in the twelve years we've been going there has been positive. It's a great business to deal with!! More

This dealership has a top notch service department. Great customer care. They even wash and vaccum your car after theyre done with the service at no extra charge. Best experience I've had at a dealership, hi customer care. They even wash and vaccum your car after theyre done with the service at no extra charge. Best experience I've had at a dealership, highly recommended. More

Steve was very attentive and patient with us. We went in thinking we wanted a Highlander and then we saw the 4runner and Steve without blinking got keys for a test drive and we purchased that that day! Than thinking we wanted a Highlander and then we saw the 4runner and Steve without blinking got keys for a test drive and we purchased that that day! Thanks, Steve More

Bought a new Toyota Tacoma from Heartland Toyota Scion. Shawn Magill was the salesman and he was extremely helpful and friendly as well. There was no pressure whatsoever involved with the purchase of the t Shawn Magill was the salesman and he was extremely helpful and friendly as well. There was no pressure whatsoever involved with the purchase of the truck and I feel I paid a fair price. I'm also pleased with the interest rate I got on my loan. I'm confident I will be satisfied with the service department as I have been bringing my wife's Explorer to them for a while now and have been very happy with the service we have recieved. More

Ricky was very helpful in all respects, explaining the recall notice which brought me to the dealership, his hospitality and explaining the need for further services before expiration of warranty. Deal recall notice which brought me to the dealership, his hospitality and explaining the need for further services before expiration of warranty. Dealership atmosphere very welcoming and comfortable. More

A very easy low pressure experience. Much, much better than other dealer visits I've had. I would definitely return to Heartland and recommend them to others. than other dealer visits I've had. I would definitely return to Heartland and recommend them to others. More

I have purchased 2 vehicles from Heartland Toyota Scion in Bremerton WA and that is where i have my maintenance performed. Per this last visit i dealt with Richard Wessel and i was very happy with him. H in Bremerton WA and that is where i have my maintenance performed. Per this last visit i dealt with Richard Wessel and i was very happy with him. He helped me to review my past maintenance records and advised me as to what i should consider to have accomplished. He was very courteous and friendly and just an excellent person to conduct business with. Without a doubt this dealership is the best that I have ever been to. The people and the facilities and service are top notch. Leonard More

Grant was very personable, he met us on the way in. Listened to what we wanted and immediatly proceeded that direction. Did not pressure us to purchase let us make up our own minds. We felt the price b Listened to what we wanted and immediatly proceeded that direction. Did not pressure us to purchase let us make up our own minds. We felt the price both for the car and our trade in was fair. The car was nicely prepared the paper work reasonable. We will recommend this person and dealership to friends in the future. More