Heartland Toyota
Bremerton, WA
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Great Experience from Start to Finish We were looking for a new hybrid Camry. Truthfully we didn't know anything about Heartland Toyoda. We communicated with Susan Sanchez and this began We were looking for a new hybrid Camry. Truthfully we didn't know anything about Heartland Toyoda. We communicated with Susan Sanchez and this began a pleasurable experience in getting our Camry. We next met James Alameda who helped us get the exact vehicle we wanted. James was friendly, knowledgeable, and enthusiastic! Finally Amy Lounsbury made signing the check over almost painless. Thanks to these three people for helping us get the car we wanted. More
THE BEST PLACE TO BUY A NEW or USED CAR &TRUCK A letter I emailed to the General Manager Hello Tom, Please tell all your staff at heartland Toyota they do an EXCELLENT job; During my 30 A letter I emailed to the General Manager Hello Tom, Please tell all your staff at heartland Toyota they do an EXCELLENT job; During my 30 + years of working in a family business & law enforcement, I have purchased a lot of vehicles for the business & the departments. Now medically retired, I am enjoying all the wonderful things of Life. I am not a fan of attorneys or car sales places hahaha, BuT I am glad I found Heartland Toyota, Great place to deal with - from purchase to service and nice cafe. - - -and the bathrooms are spotless. Please Thank my sales person James Alameda (go Raiders - hahah), Please Thank Chuck Scott for making the deal work, and Please Thank Jamie Brown for getting the kids through all the fun paper work and taking care of the finance dealings - - - THEY ALL DID AN OUTSTANDING JOB, which made my daughter and her friend smile and excited about their new-used Toyota 4 runner - - which happen to be the same color and style that I just bought my wife a few months a go from your place -- - - my grandson thinks it cool - - same color - - one with monster tires, and the one that grandma & grandpa enjoys driving, while taking him places all the time. This would not of happen with out the wonderful people at Heartland, - - PLEASE TELL THEM THANK YOU, ps - - your cafe is wonderful, service is great - - -Scott Mortiz does an excellent job taking care of all of us and our 4 Toyota vehicles . Thank you for having such a wonderful car dealership, Mark Skaff note - this is my 3 vehicle purchased in the past 3 months - - 2 new & 1 used More
Fun buying a car. What?!! I had a great time with James buying a Tacoma yesterday. Just a down to earth, humble and funny guy serving others. Yes I said serving others. Everyon I had a great time with James buying a Tacoma yesterday. Just a down to earth, humble and funny guy serving others. Yes I said serving others. Everyone at the dealership obviously had a great deal of respect for James. I can see why. He is knowledgable, friendly and candid about pricing. I had a great time with James buying my first brand new car off a lot. I am pleased with the car and I wish him continued success. Sincerely Will More
Buying a Toyota RAV_4 We were looking at the ads for Toyota online and in the paper and wanted to go see the RAV4but I had surgery on my foot and had to wait until I could We were looking at the ads for Toyota online and in the paper and wanted to go see the RAV4but I had surgery on my foot and had to wait until I could walk with my foot in a protective boot. We were greeted at Heartland Toyota by Jason and Doc they made me comfortable and at ease. I was very impressed by Docs knowledge of the RAV4 he took his time with us answered all the questions we ask. We had lots of fun during the process of buying the car. I have never been treated so good in an auto dealership as we were by all of the people we worked with at Heartland. We would like to thank them for making everything a fun day to remember. I will recommend them to our friends. More
All around a pleasant experience. From sales to financing to signing everyone was professional, efficient and expedient. This dealership is knowledgeable and has a great inventory to choose from. financing to signing everyone was professional, efficient and expedient. This dealership is knowledgeable and has a great inventory to choose from. More
A Special Thanks to Brittney for making it a Pleasure to buy a New Highlander, I Highly Recommend Brittney for professional attitude. Rev Brian Clark buy a New Highlander, I Highly Recommend Brittney for professional attitude. Rev Brian Clark More
We have bought 7 automobiles from Heartland and James Alameda has been our salesperson for everyone. He does his utmost best to get the deal we are satisfied with. And we always come back to him. He real Alameda has been our salesperson for everyone. He does his utmost best to get the deal we are satisfied with. And we always come back to him. He really takes good care of you. More
I went to Heartland Toyota for an oil change. Brent Baird was extremely professional and helpful. He knew I was short on time, and he made sure my car was serviced in the time promised. He checked ba Baird was extremely professional and helpful. He knew I was short on time, and he made sure my car was serviced in the time promised. He checked back with me a couple times to let me know the status, which I greatly appreciated. I had questions about another service needed, and he provided very helpful suggestions. I will go back to Heartland Toyota again. More
1-14-2014, James Alameda, my sales consultant, and very good Friend has made our last Now "6" purchases easy and fast, He showed Lori a new 2013 RAV 4 and she fell in love with it, He even went so far as t good Friend has made our last Now "6" purchases easy and fast, He showed Lori a new 2013 RAV 4 and she fell in love with it, He even went so far as to find one in the exact color and trim pkg. (plus a 0.9% interest rate) she wanted, Showed her how to use the electronics and made a apt to make sure she understood how to use the Bluetooth, Navigation, Stereo and other accessories. Also recently I had a maintenance issue on my 2006 Tundra, (5th Purchase) and the warranty was in a "grey" area, He coordinated the repairs and maintenance keeping the costs as painless as possible in the most professional manner, Proving Heartland Stands behind their product and that my friends truly is a hard to find value. The Girls at the coffee area even put up with my 80 YO Mother in law telling them how she liked her coffee (Many times) Hoo-Yah! to the Service and the "Parts" guys who are always ready to assist you. And my questions were not ignored as with most dealerships. Its always a good experience comming in to Heartland, More
In 2012 I went to Toyota to buy my dream car. I had no idea what I was getting myself into. I had never bought my own car before so I was really nervous. I didn't want to be pressured or pushed to buy som idea what I was getting myself into. I had never bought my own car before so I was really nervous. I didn't want to be pressured or pushed to buy something that didn't suit me. Shawn Magill was the sales guy I could have only hoped for. He listened to me. He wanted to get me the car I wanted. He was kind and understanding. After figuring some things out I left with a 2011 scion tc. I couldn't have been happier! A year later something with the rear main seal needed to be fixed. Brent Baird (assistant service manager) helped me with getting my oil changed and he was aware of the seal that needed to be replaced. My car had to stay at the dealership for a couple days. Brent Baird was able to get me a rental car and during the time of my car being fixed he did such a fantaStic job of keeping me updated on the status of my car. He was also so very kind. I seriously have heard horror stories about dealerships and I recommend Toyota to all my friends and family. They are so patient and all the employees care about our needs and wants. The services I have received have always been awesome! Thank you so much guys!!!! More
















