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Heartland Toyota

Bremerton, WA

4.7
2,582 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,582 reviews

March 02, 2023

You need to drop your 3% charge for using a credit card. I will look at taking my business somewhere else. More

by Dstanley
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Mar 03, 2023 -

Heartland Toyota responded

I am very sorry to hear you are unhappy with our payment policies. We do have additional options available to ensure all our customers are accommodated, which I would be happy to discuss with you. Your business is our priority, so please reach out when you can. Thank you, Cody Edwards - General Manager - 360-377-1200

February 24, 2023

Great experience. This is the third new car purchased from Hearland Toyota. Our salesman Michael Stradley did a great job. More

by GLR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Natividad, Michael Stradley
Feb 26, 2023 -

Heartland Toyota responded

It's so wonderful to hear that you had another successful purchasing experience at Heartland Toyota! Michael will be pleased to receive your kudos. Thank you!

February 23, 2023

Service dept is excellent. Knowledgeable, accurate, pleasant to work with. I take my Toyota pickup here for all its servicing. More

by Yocom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Newell
Feb 24, 2023 -

Heartland Toyota responded

The Heartland Toyota service team appreciates your shoutout! Thanks for the kudos and we look forward to seeing you and your Toyota truck again down the road!

February 21, 2023

They have a very friendly and helpful staff! They make it all easy to understand and offer great advice! They have a cafe!!! More

by AmbeeMichelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Strobel, Jenn Marshalek, Edwin Hiltabrand, Kenna Peterson
Feb 22, 2023 -

Heartland Toyota responded

We're ecstatic that you've appreciated our team and our cafe at Heartland Toyota! Thank you for the stellar review. We look forward to your next visit!

February 20, 2023

They provided status about my order and when an alternate came up, they called me. Very professional. They provided no pressure in the sales arena. But then, I told them what I wanted and didn't want so they More

by drandVN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Feb 20, 2023 -

Heartland Toyota responded

It's great to hear that the Heartland Toyota team found you the perfect new ride and delivered five-star service. We will pass your feedback along to Jake and Rabar. Congrats on the purchase!

February 18, 2023

Greeting fairly quickly and service was finished ahead of schedule. Everything was completed to my satisfaction. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker, Blank Blank
Feb 20, 2023 -

Heartland Toyota responded

Thanks, Daniel! We're glad that the Heartland Toyota team was nice to work with. We appreciate your review and kind words. See you around!

February 16, 2023

Excellent Service Department, Ashlee was exceptionally kind and helpful. All expectations met and/or exceeded. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elianna, Susan Sanchez, Justin Valdez
Feb 16, 2023 -

Heartland Toyota responded

Thank you for the great review and kind words about Heartland Toyota. We are pleased to hear about Ashlee and our team's great work, and we hope to see you in the future!

February 16, 2023

Kolby was professional and helpful. I will be back. Excellent customer service. Never have had bad service. More

by maryjo79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby service department
Feb 17, 2023 -

Heartland Toyota responded

We're overjoyed Kolby demonstrated our commitment to customer service! Thank you for being a Heartland Toyota customer. We look forward to your next visit!

February 16, 2023

I was pleased to meet Dustsin that day. He was interested in my needs for the vehicle. The requested work was done as requested, and prompt. More

by Jlvmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Feb 16, 2023 -

Heartland Toyota responded

Thank you for your review. We are glad that the team was helpful and nice to work with. We appreciate your business and these kind words. See you next time here at Heartland Toyota!

February 14, 2023

In this market they made the buying process pretty easy. From the start of our dealings in October 2022 to February 2023 they were able to secure the vehicle we wanted fairly quickly and painlessly. More

by mummies-crusher-0x
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Olmo
Feb 15, 2023 -

Heartland Toyota responded

Congrats on your new ride! Thank you for leaving Heartland Toyota a five-star review and sharing your positive experience. It was a pleasure to assist you, and we are grateful to hear you are happy. Enjoy!

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