
Heartland Toyota
Bremerton, WA
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I Had A Great Experience There. I've Been To Other Dealerships And They Don't Compare To Heartlands Service. They Did Everything To Make My Purchase Possible. I Left There Feeling Great, Not Feeling R Dealerships And They Don't Compare To Heartlands Service. They Did Everything To Make My Purchase Possible. I Left There Feeling Great, Not Feeling Ripped Off Or Regretful. I Would Return There For Sure. More
When the time comes I need to buy a car again, I would definitely come back for Richard Biehl. He directed me to buy a car (2009 Prius) that has low mileage, has paint protection and he made the price p definitely come back for Richard Biehl. He directed me to buy a car (2009 Prius) that has low mileage, has paint protection and he made the price possible for me to buy by telling his manager the price I can afford. I am a student and I only wanted to buy the 2008 prius that has 79,000 miles already. But I got the newer with low miles instead. I felt like I owe it to him. I hope someday I can make it up to him. Not only that, he knew I felt awkward driving the prius as it was my first time, so he really did his best in explaining the features of the car. Even before I left, he made sure I understood and be ok driving home. I am very happy with my purchase. Have a great deal plus I save money on gas every time I drive to school. Thank you very much! More
Heartland Toyota and their team delivered for us. They were able to accomodate a customer who had very high expectations on quality of product and expectation of getting a good deal. Steve was informativ were able to accomodate a customer who had very high expectations on quality of product and expectation of getting a good deal. Steve was informative on what was available and did a very good job of listening. The internal communications at Heartland was great as we were originally asking questions for their Internet people and when we went to test drive the vehicle, the transition between what question we asked and their answers were consistent. Nice to see that they are hiring good people onto their team as well. David M. Jones I hope that the service department is a good as their sales team! Our expectations are very high. More
Jerry was a very excellent salesman he was not pushy. Jerry was extremely knowledgeable. He gave me all the information I needed. he has answered all of the many questions that I had. Heis a pleasure Jerry was extremely knowledgeable. He gave me all the information I needed. he has answered all of the many questions that I had. Heis a pleasure to be around. for the first time made it buying a car very fun. And I would recommend him to everyone I know. thanks Jerry. More
Scott was very helpful in explaining the service my vehicle needed; showed me, on-line, its history, and then advised. He clearly answered questions. Everything was done on-time and within price estima vehicle needed; showed me, on-line, its history, and then advised. He clearly answered questions. Everything was done on-time and within price estimate. He helped with names of local companies for some body work, and checked out my costs for new Michelin tires. His costs were better then what I could find on-line. He was personable, knowledgeable, and gracious. I will definitely come back. Also, as a new move to the area, I liked the waiting area, its comforts, wireless and fresh coffee! More
Jerry Bouldwin was extremely helpful. He was friendly and had a good sense of humor, but was not pushy. When we decided on a car, he did an excellent job of explaining all the features,( was very patient) an had a good sense of humor, but was not pushy. When we decided on a car, he did an excellent job of explaining all the features,( was very patient) and set up our blue tooth for us. We also appreciated that after shopping around the area (including Seattle) Heartland was very willing to meet any competitive price. Thanks so much for a positive experience. We are thrilled with our new Prius V Leslie and Mike Boyer More
In using a car-buying-service on-line (Consumer Report), In using a car-buying-service on-line (Consumer Report), we were referred to several dealers. Heartland exceeded our needs by far. They were knowled In using a car-buying-service on-line (Consumer Report), we were referred to several dealers. Heartland exceeded our needs by far. They were knowledgeable, friendly, and patient with our questions. In the end, they worked with us to get the car we wanted down into our price range. Our salesman, Patrick Fendley, is a real asset to the dealership and a joy to work with! He was fun, friendly, and exteremely knowledgeable. We were buying our first Prius and needed his guidance. We would recommend Heartland enthusiastically to others! More
We totally trust the service department, and appreciate the clear explanations we always receive. The people, and the facility itself, combine to make a routine service appointment a pleasure. the clear explanations we always receive. The people, and the facility itself, combine to make a routine service appointment a pleasure. More
It is always a pleasure to take my Prius to Heartland Toyota for service! The service reps are friendly, helpful and responsive, and make sure all my questions and concerns are answered. Service is com Toyota for service! The service reps are friendly, helpful and responsive, and make sure all my questions and concerns are answered. Service is completed quickly and reliably. There have even been several instances (a flat tire, and a headlight that was out) when I was able to bring my car the same day without a scheduled appointment, have the problem fixed, and be back to work within an hour. Service like that just can't be beat!! More
New owner of a 2013 Tacoma with all the options I was looking for. Visited 4 other Toyota dealerships in the past 4 weeks very happy and satisfied with the overall customer service at Heartland Toyota. I looking for. Visited 4 other Toyota dealerships in the past 4 weeks very happy and satisfied with the overall customer service at Heartland Toyota. I will definitely recommend to family and friends. Thanks AGAIN. More