Heartland Toyota

Buying my first car made easy! I had been driving a 94 Honda civic from when I first started driving and finally decided that I was tired of baking in my car (had no AC). After my m I had been driving a 94 Honda civic from when I first started driving and finally decided that I was tired of baking in my car (had no AC). After my mother had gotten in an accident; I personally reassessed the car I was in and came to the conclusion that if it were me in that accident, the car I am currently driving would not have protected me. After helping my mom find a car she purchased her car from this dealership and said she was happy with what she has (another Camery)! Being the youngest in the family I just decided to follow suit after taking a look at their inventory. I didn't find anything online, but I made an appointment anyway to get a look at the dealership in person because looking on the internet just doesn't do it for me. When I arrived I was greeted by Dakhil whom actually went to school with my older brother. While walking to the car lot (The sun was out, I opted to walk) we talked about what I was looking for car wise and looked at the inventory. In our conversation I told him my dollar limit and he showed me around the lot around it initially, but assured me that I should find a car I would be happy. It never really felt like car shopping, but he was very good at noticing when something would catch my eye. Even before I could say anything Dak would tell me I should sit in it. I found a 2012 Honda Insight and set it as my "ideal car" and another 2012(?) Honda civic coupe as my "safe" upgrade being that I already drive one, but after driving the Insight I loved it! Small, but very roomy inside and very comfortable! I was nervous about the price being that I am young, a teacher at a non-profit, and have no credit, but Dak told me to just see what comes from the sales/finance staff. I then met Michael who after introducing himself he wanted to test something and did the "Filipino nod" that we do and i responded with just raising my eyebrow. Its hard to describe, but those who know what it is know what I am talking about. Made me laugh which helped me forget that I was about to buy my first car. We then proceeded to do paper work which is just as fun as watching grass grow, but its a needed process. After that process was said and done I was well on my way with my first car, but of course not before meeting Kevin to go over packages and other neat stuff. Kevin was very good at selling the packages and all of them sounded great, but my practicality kicked in and I didn't get all the packages I thought were "cool". After signing my name a hundred times I am now a happy owner of my Insight! Highly recommend this dealership mainly because the staff are wonderful. The ferry ride is a drag, but when it comes to getting amazing service I would prefer my money going towards a place that has equally amazing people working there. Even the staff that weren't directly involved with the sales were happy and comfortable chatting it up with me to break the ice from paperwork. Also you might want to come prepared for a video interview after. I probably should have ate something so I didn't feel so lethargic at the end of process. I of course never want to see the video ever. Good thing I don't watch TV! More

Trustworthy We have a 2006 Prius with over 240,000 miles on it. It needs regular servicing about every two months and Scott is my "go to" man. No con jobs. No was We have a 2006 Prius with over 240,000 miles on it. It needs regular servicing about every two months and Scott is my "go to" man. No con jobs. No wasted time or money. He keeps me informed about when I may expect a break job (not yet…still all original parts) or other extra servicing needs so I can prepare myself emotionally and financially (they are intertwined). I expect Heartland will keep the Prius running smoothly for at least 500,000 miles and I hope Scott is always there to take care of me. More

good experience Started looling on line, went in l [king for a Tacoma. Patrick showed us what was available, and instead of trying to fit me into a truck on the lot, Started looling on line, went in l [king for a Tacoma. Patrick showed us what was available, and instead of trying to fit me into a truck on the lot, he figured out exactly what I wanted, and had it brought in from another dealer. Great experience. More

New Camry I recently purchased a Camry from Heartland Toyota. I worked with Jeremy Dogeagle. I have never had such a great experience at a car dealership. Jerem I recently purchased a Camry from Heartland Toyota. I worked with Jeremy Dogeagle. I have never had such a great experience at a car dealership. Jeremy made this experience such a memorable one. They have earned my business for any future car purchases that I may have. I have told everyone that I speak to about this great experience in hopes that they will Heartland Toyota more business. Thank You! More

Sales Person - James Alameda We leased a 2014 Toyota Tacoma SR5 PreRunner at Heartland in Bremerton. We were fortunate to have James Alameda as our sales professional. He was ve We leased a 2014 Toyota Tacoma SR5 PreRunner at Heartland in Bremerton. We were fortunate to have James Alameda as our sales professional. He was very knowledgeable about the product line, the process, and overall made the experience a great one. We would highly recommend him. More

New Prius Purchase Our experience with Heartland Toyota and sales person Jason Habenicht was outstanding. Ours was a no-pressure purchase done in an open and transparen Our experience with Heartland Toyota and sales person Jason Habenicht was outstanding. Ours was a no-pressure purchase done in an open and transparent manner. Jason was more than willing to take the time to ensure we were absolutely satisfied with the purchase, even going through the complex process of transferring a vehicle from another dealer. Our trade-in was handled in a more than fair manner, with none of the much-feared wrangling typical with other dealers. This is our second purchase from Heartland Toyota and we will certainly purchase another in the future from them and look up Jason when the time comes. Thanks again for the great deal! More

Customer Care, no-Pressure, Awesome Dealership..! Between service appointments, wandering in and looking at vehicles, or most importantly, in the recent purchase of my Highlander, I have had many conv Between service appointments, wandering in and looking at vehicles, or most importantly, in the recent purchase of my Highlander, I have had many conversations with Charles “Chuck” Scott. Chuck is a caring, straight forward and willing to help you in buying the vehicle you are looking for! Normally, the sales staff deals directly with the General Sales Manager, but Chuck is willing to help you out and talk directly with you; not only to “Close” a deal, but a “genuine” concern that you, the customer, are satisfied. This is the second auto purchase at Heartland Toyota and Chuck is one of the few reasons why I returned. More

Heartland Toyota-Scion Service I just want to relay to the Heartland Toyota-Scion Management team that my wife Terri and I are extremely satisfied with the professional service that I just want to relay to the Heartland Toyota-Scion Management team that my wife Terri and I are extremely satisfied with the professional service that our 2001 4-Runner has received at your dealership. It starts with Scott Moritz and just continues from there with the folks that actually turn the wrenches. We have never been unsatisfied with the overall treatment from your service department. Our 4 Runner has been service by Heartlands Service Department since new and we now have 300 thousand miles showing on the odometer. We believe that you have an outstanding team there at Heartland Toyota and Scott Moritz is a very big part of it. Scott has always treated us with respect and we feel that he is honest and well meaning with us and so we trust in what Scott recommends . Scott Moritz and the Service Department has never let us down in any way so we will always be Heartland Toyota-Scion customers and advocates. Thank you Heartland Toyota-Scion and special thanks to Scott Moritz for all you do for Terri and I. Respectfully, Wayne Edwards More

Sales Consultant Steven is an outstanding sales man with great attitude. Willing to help his customer within the length of his strength. Person u can rely on! Steven is an outstanding sales man with great attitude. Willing to help his customer within the length of his strength. Person u can rely on! More

Great experience ... Again Scott Moritz again took care of my wife's van. He handled some warranty coverage, got repair parts ordered, and got my wife into-and-out of the servi Scott Moritz again took care of my wife's van. He handled some warranty coverage, got repair parts ordered, and got my wife into-and-out of the service department very quickly. Keep up the good work. More