
Heartland Toyota
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 2,618 reviews
On 11 December 2013, Heartland Toyota did a 5,000 mile check-up on my 2010 Lexus GS 350AWD. Mr. Aaron Smith (Assistant Service Manager) promptly greeted me and welcomed my arrival. He was courteous and check-up on my 2010 Lexus GS 350AWD. Mr. Aaron Smith (Assistant Service Manager) promptly greeted me and welcomed my arrival. He was courteous and friendly throughout the service process and provided status/information on my car as needed. Thank you Heartland Toyota Managers for having a professional employee. Sincerely, Isidro C. Yaptinchay. More
I particularly enjoy being assisted by Mr. Ricky Salt. He is very professional, friendly and responsive to issues. He is a credit to the dealership. He is very professional, friendly and responsive to issues. He is a credit to the dealership. More
I JUST GOT A CAR FROM Heartland Toyota AND THAT WAS A REAL GOOD EXPERIENCED , i WILL RECOMMEND TO ANY OF MY FRIENDS OR RELATIVES TO BUY THERE AND I CAN GO FARTHER AND SAID LOOK FOR A SALES PERSON NAME:JA REAL GOOD EXPERIENCED , i WILL RECOMMEND TO ANY OF MY FRIENDS OR RELATIVES TO BUY THERE AND I CAN GO FARTHER AND SAID LOOK FOR A SALES PERSON NAME:JAMES ALAMEDA. More
Nikki was super friendly and very easy to get along with. My car was finished in a timely manner, and she was great about following up with me for additional services that my vehicle will be needing soon. My car was finished in a timely manner, and she was great about following up with me for additional services that my vehicle will be needing soon. More
My husband and I brought our 2008 Toyota Tundra in to Heartland after seeing the dreaded check engine light come on. We made the hour plus drive down to the dealership and I couldn't have been more pleas Heartland after seeing the dreaded check engine light come on. We made the hour plus drive down to the dealership and I couldn't have been more pleased that we did. Upon arrival the Assistant Service Manager, Scott Moritz was on it. Everyone has these suspicions that working with a dealership's service department is going to cost you time, money and that the employees can often be rude or arrogant. That couldn't be further from the truth at Heartland. Their expertise resulted in less man hours on the job costing less money and time. Scott was a pleasure to work with, easily reachable and I felt like getting to the bottom of our problem was his number one concern. He is comfortable, confident and qualified, easily identifying problems with our vehicle that took our mechanic weeks to locate. What more could you ask for? This service department has the feel of your local shop where they want to get to know you and your vehicle. I highly recommend them and Scott, together they make a great team. More
Alex is always friendly and concerned about customer needs. She is knowledgeable and helpful about auto service and customer options available. It's always a comfortable visit, and I've never had to r needs. She is knowledgeable and helpful about auto service and customer options available. It's always a comfortable visit, and I've never had to return for reoccurring service problems. More
This is our second Avalon from Heartland Toyota. Steve assisted us with this purchase. He went out of his way to see we got the car with the accessories we wanted. He was extremely kind and patient ex assisted us with this purchase. He went out of his way to see we got the car with the accessories we wanted. He was extremely kind and patient explaining how the electronics worked. We never felt we were being rushed into buying something. Thanks Heartland! More
Excellent service, vehicle was ready on time and the service adviser allowed a credit for a military discount that I forgot to take on my last service. service adviser allowed a credit for a military discount that I forgot to take on my last service. More
Once again, I thank Scott Moritz and Heartland for the professionalism, service and efficiency for my recent visit. On top of that, I was given complementary coffee, a carwash and a ride to a local busine professionalism, service and efficiency for my recent visit. On top of that, I was given complementary coffee, a carwash and a ride to a local business while the work was being carried out for my visit. Bravo. PC More
We were at the Hartland Toyota dealer to have our 1996 Avalon checked by the service department. While we were there we decided to look at new Camrys. We were greeted by several sales persons and shown Avalon checked by the service department. While we were there we decided to look at new Camrys. We were greeted by several sales persons and shown around. Brittney Benway was introduced to us and after we explained we what we thought we wanted she decide which cars would be best for us to look at. (they have LOTS of new cars) Actually the first one she showed us was the one we drove and decided to buy. Brittney was very friendly, and we felt very honest and interested in finding us the right car. More