Heartland Toyota | Page 223

This girl is amazing I love my service everytime I bring in my Camry, I've referred all my friends and they get the same experience, love love love that she strives in excellence every time in my Camry, I've referred all my friends and they get the same experience, love love love that she strives in excellence every time More

After the wonderful experience of buying our Limited Highlander from James Alameda back in 2005, we were determined to work with James when it was time to trade in on a new model. We also made sure tha Highlander from James Alameda back in 2005, we were determined to work with James when it was time to trade in on a new model. We also made sure that when my Mom wanted a new car that she came to James in 2010 for her new Camry. It was incredible to me that James remembered us both times and has always done everything to make us feel like family and find out what WE were needing in the way of a vehicle and the budget. We had since moved out of the area, but came back to James in January 2014 to trade in our Highlander and drove out with a 2014 Rav4, which was exactly what we were looking for! I've lost count the number of Toyota's that we have purchased over the years and ALWAYS have been extremely happy with the vehicles and service we've received. James is the BEST sales representative ever and if you're looking for a Great experience buying a car, ask for James! More

As always, I was very pleased with my visit to the service department. Scott is an exceptional service adviser and I will continue to deal with him when I take my Toyota Avalon in for service. He is a service department. Scott is an exceptional service adviser and I will continue to deal with him when I take my Toyota Avalon in for service. He is always polite, prompt, and factual. He makes a costly experience more doable. I appreciate his assistance and his friendliness more than he may know. More

The BEST dealership we have every dealt with a #10 EXCELLENT !! From Sales to Service. We just bought a 2014 Tacoma Truck and we enjoy the dealership so much, we traded my jeep for a new 2014 4 Runne EXCELLENT !! From Sales to Service. We just bought a 2014 Tacoma Truck and we enjoy the dealership so much, we traded my jeep for a new 2014 4 Runner for our 35th anniversary, Thank you for all the wonderful service, and making the deal happy, my wife LOVES her 4 Runner, weeeeeeeeeeeeeeeeee. THANK YOU VERY MUCH - your the BEST. The Skaff Family I have been buying cars, trucks for over 45 years, this is the nicest, friendliest, helpful, and ENJOYABLE dealership AAA+++. My wife who does not like to car shop, enjoyed dealing with this dealership and the courtesy style they demonstrate to all their customers, Keep up the great work - - More

Usually a visit for auto service is not something to look forward to, but our experience Jan 11, 2014 could not have been easier or more pleasant. Richard Biehl was friendly and welcoming to my husband and m forward to, but our experience Jan 11, 2014 could not have been easier or more pleasant. Richard Biehl was friendly and welcoming to my husband and me, but more important he was efficient with the paperwork and knowledgeable about our specific needs. He knew we were facing at least a 2 hour wait for service, and he went the extra mile to arrange a shuttle to take us to the theater in time to catch a movie we had been wanting to see for some time. We were also picked up right on time and when we got back to the dealership, there was our car waiting for us, newly washed and work completed. We also were impressed with the waiting room, which offers free wi-fi and has that nice coffee shop and comfortable chairs scattered about. More

Steve Hewitt went the extra mile to help my wife and I find the car we wanted. We arrived at the dealership intending to check out some cars. The Toyota Corolla we had (which we bought at Heartland) pro find the car we wanted. We arrived at the dealership intending to check out some cars. The Toyota Corolla we had (which we bought at Heartland) proved to be too small especially with my wife about to receive a mobility scooter. I liked the Highlander Hybrid, but it was a bit too rich for our budget. Steve suggested a Venza, and brought one into the showroom floor for us to look at. We went for a ride, and decided this was the car for us. Jamie Brown helped immensely with the financing and got a loan for us with Kitsap Credit Union (where we bank). We went home in our new Venza very happy. More

Boy, does my garage look good with that 2014 Toyota XLE. What a pleasant surprise to have salesmen listen to what I am saying and then go and find it for me. No pressure to settle for a car that was not w What a pleasant surprise to have salesmen listen to what I am saying and then go and find it for me. No pressure to settle for a car that was not what I wanted. Deliver they did and with a smile. Heartland Toyota, you have a superb staff of employees. It seems like your employees compliment each other I was fortunate to have been able to work with both Patrick Fendley and Steve H. Both of them have offered to assist me with Blue Tooth hookup and both promised to help me in the weeks to come as I have more questions. We seniors are sometimes not as comfortable with electronics as the younger generation. I do plan to attend the new car workshop. By then, I will have questions as well as be able to hear what other new Toyota owners are experiencing. More

I've had both my Toyotas serviced here since new. That's 10 years now. Service work is always performed at the scheduled time and is ready to go at the promised time. The cost is always the quoted co That's 10 years now. Service work is always performed at the scheduled time and is ready to go at the promised time. The cost is always the quoted cost or less and I have never needed to have any work re-done. How can you improve on that ? There should be a way to give these people a "6" rating. If it's possible, get Mike Maier to assist with your service. You'll be glad you did. More

Very happy with my new Toyota Avalon. I had done my research prior to coming in. I knew what I wanted and Jason Habenicht was great to work with. We had a list of wants within a certain price range and research prior to coming in. I knew what I wanted and Jason Habenicht was great to work with. We had a list of wants within a certain price range and he went above and beyond to help us get almost everything that we wanted. More