Heartland Toyota

Alexandra called reminding me of the recall on my Rav4 and assured me that there would be an upcoming time for servicing it. She then reminded me of a oil change promotion and gave me some immediate date and assured me that there would be an upcoming time for servicing it. She then reminded me of a oil change promotion and gave me some immediate dates that it could be used. Upon arriving at the service center, she promptly handled our needs and gave an accurate estimate of the time it would take. During this time, she presented service concerns and gave the opportunity for these to be taken care of. All through this process, Alexandra was very courteous and professional. David Haugen More

Heartland Toyota has been an outstanding place to do business. Mike Maier and the staff, from sales to service have always been very helpful, professional, and pleasant. They make every effort to make y business. Mike Maier and the staff, from sales to service have always been very helpful, professional, and pleasant. They make every effort to make your experience a great one. Free latte, car wash, and even walk you to your car after servicing. My family owns 4 Toyota's and we love them! More

We went in to "look", but the dealership had the car we wanted, the salesman, Robert West, was easy to work with and didn't play games, and we got a good price. We drove home in a new Prius 5. the car we wanted, the salesman, Robert West, was easy to work with and didn't play games, and we got a good price. We drove home in a new Prius 5. More

It was a great experience for us, but probably not for the dealership. We went from an estimated one time cost to buy a 2013 Prius priced at $35,000 for $21,000-plus to a lease with a one-time payment of the dealership. We went from an estimated one time cost to buy a 2013 Prius priced at $35,000 for $21,000-plus to a lease with a one-time payment of $4,089, to a lease with monthly installments coming to $2,600 over three years. I remarked that if I hung around long enough, it might be free. Joe Matucci and Dahkil 'Doc' Alim were very helpful and friendly through it all, and despite it all. We have bought three Priuses from Heartland and would consider it first when we want a new car again.. More

While visiting from central California we suffered a minor mishap to our Toyota Prius. Backing over a rock caused a rear wheel lug nut to shear off. We were scheduled to return home the next day but cou minor mishap to our Toyota Prius. Backing over a rock caused a rear wheel lug nut to shear off. We were scheduled to return home the next day but could not if repairs were not completed. The service department of Heartland Toyota responded immediately-no appointment required. Within two hours the problem was resolved and a new bolt was pressed into place. Their service was prompt, friendly and courteous. The dealership offered a complimentary beverage at their sandwich bar and provided a shuttle service to and from a local business where we had a prior appointment. The problem was solved without disruption to our busy schedule and we were able to meet our deadline to return home-a 1,000 mile drive. I highly recommend the service department of Heartland Toyota. More

Heartland Toyota has serviced our 2007 Camery since it was new in 2006. It now has over 100,000 miles on it and still runs and feels like a new car. The dealership can't get a better rating from me, it is was new in 2006. It now has over 100,000 miles on it and still runs and feels like a new car. The dealership can't get a better rating from me, it is the best in all catagories. And they go out of their way to keep happy customers and provide out standing service. Also just last week I had a brake job done by their service department on my Ford pick-up, they were $236. cheaper then two other local bids for the same job. Bottom line (This is a dealer you can trust ) Les Fitch More

Brittney Benway, supported by Joe and Jamie, was friendly, courteous and professional throughout our entire trade in of the 2011 RAV4 for the new 2013 RAV4. She even transferred and connected the gr friendly, courteous and professional throughout our entire trade in of the 2011 RAV4 for the new 2013 RAV4. She even transferred and connected the grandchild's car see to the new vehicle. She took extra time to insure that the dashboard communications system was properly connected for both of our phones. Overall a most satisfying experience! More

Mike Maier was fantastic ! Professional, efficient and very personable. Great asset to the dealership and the service department. We will always go to him in the future. Thanks. very personable. Great asset to the dealership and the service department. We will always go to him in the future. Thanks. More

Alexandra was the service assistant that helped me when I checked in for my oil change. She immediately made eye contact and greeted me. She came and got me to start close out paperwork when she heard my c checked in for my oil change. She immediately made eye contact and greeted me. She came and got me to start close out paperwork when she heard my car was being washed. When we were finished and it wasn't there, she went to check and drove the car back herself. The entire exchange with her was pleasant and genuine. Her demeanor communicated a high value on the customer and it showed in every extra little touch she added to the experience! More