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Heartland Toyota

Bremerton, WA

4.7
2,536 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,536 reviews

December 10, 2013

I JUST GOT A CAR FROM Heartland Toyota AND THAT WAS A REAL GOOD EXPERIENCED , i WILL RECOMMEND TO ANY OF MY FRIENDS OR RELATIVES TO BUY THERE AND I CAN GO FARTHER AND SAID LOOK FOR A SALES PERSON NAME:JA More

by luisdeffit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Alameda, James Alameda
Dec 11, 2013 -

Heartland Toyota responded

Thanks for your review! We're happy that James took good care of you, and that you were able to drive away in a car that you're happy with. Thanks for recommending us to others! Let us know if there's anything else we can help you with! Sincerely, Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

December 05, 2013

Nikki was super friendly and very easy to get along with. My car was finished in a timely manner, and she was great about following up with me for additional services that my vehicle will be needing soon. More

by Turtlepez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Christopherson
Dec 06, 2013 -

Heartland Toyota responded

We're glad to hear that you enjoyed working with Nikki! She makes sure that her customers are taken care of, and is fast and efficient. We hope your car is running great, and please let us know if there's anything else we can help with. Sincerely, Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

December 02, 2013

My husband and I brought our 2008 Toyota Tundra in to Heartland after seeing the dreaded check engine light come on. We made the hour plus drive down to the dealership and I couldn't have been more pleas More

by FeliciaCortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Moritz, Scott Moritz
Dec 04, 2013 -

Heartland Toyota responded

Thanks for your great review, Felicia! We're happy to hear that you enjoyed working with Scott, and that he easily identified the problem with your vehicle. We truly care about our customers, and we always want you to feel comfortable and confident with us. Thank you for making the drive to come see us, and please let us know if there's anything else we can help you with. Sincerely, Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

November 22, 2013

Alex is always friendly and concerned about customer needs. She is knowledgeable and helpful about auto service and customer options available. It's always a comfortable visit, and I've never had to r More

by haynesj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 25, 2013 -

Heartland Toyota responded

Thanks for your review! We're happy to hear that Alex has been friendly and knowledgeable, and that she is helpful. She is an excellent employee, and we are lucky to have her. We hope your vehicle is running great, and let us know if there's anything else we can help with. Sincerely, Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

November 21, 2013

This is our second Avalon from Heartland Toyota. Steve assisted us with this purchase. He went out of his way to see we got the car with the accessories we wanted. He was extremely kind and patient ex More

by mll98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hewitt
Nov 21, 2013 -

Heartland Toyota responded

Thank you for being loyal customers! We truly appreciate your business, and we are glad that Steve was able to take good care of you! We hope you're enjoying your Avalon. Please let us know if there's anything else we can help you with. Sincerely, Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

November 19, 2013

Excellent service, vehicle was ready on time and the service adviser allowed a credit for a military discount that I forgot to take on my last service. More

by ORexpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Saley
Nov 20, 2013 -

Heartland Toyota responded

We're happy to hear that you enjoyed the service you received, and that you were able to use your military discount! We always want our customers driving away satisfied, and we're glad this was the case for you! Please let us know if there's anything else we can help you with. Sincerely, Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

November 17, 2013

Once again, I thank Scott Moritz and Heartland for the professionalism, service and efficiency for my recent visit. On top of that, I was given complementary coffee, a carwash and a ride to a local busine More

by paloma1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Moritz, Scott Moritz
Nov 18, 2013 -

Heartland Toyota responded

Thanks for your review! We're glad to hear that Scott was able to provide another great experience for you! He truly is an excellent employee and we are lucky to have him. Thanks for coming in to see us and being a loyal customer. Let us know if there's anything else we can help you with! Sincerely, Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

November 12, 2013

We were at the Hartland Toyota dealer to have our 1996 Avalon checked by the service department. While we were there we decided to look at new Camrys. We were greeted by several sales persons and shown More

by bardeldry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Benway
November 07, 2013

Ricky Saly is always so accommodating, and sees that the little extras that I request are always carried out to my complete satisfaction. Example: Washing the inside of my windshield, I can't reach it. More

by clarriene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Saly
November 06, 2013

Prior to owning this 2013 Toyota 4 Runner I owned a 1993 Toyota 4Runner. Scott has been my service manager for a few years. I ordered and had installed running boards, after which I asked him to help me wit More

by JDickison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Moritz, Scott Moritz
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