Heartland Toyota

The BEST dealership we have every dealt with a #10 EXCELLENT !! From Sales to Service. We just bought a 2014 Tacoma Truck and we enjoy the dealership so much, we traded my jeep for a new 2014 4 Runne EXCELLENT !! From Sales to Service. We just bought a 2014 Tacoma Truck and we enjoy the dealership so much, we traded my jeep for a new 2014 4 Runner for our 35th anniversary, Thank you for all the wonderful service, and making the deal happy, my wife LOVES her 4 Runner, weeeeeeeeeeeeeeeeee. THANK YOU VERY MUCH - your the BEST. The Skaff Family I have been buying cars, trucks for over 45 years, this is the nicest, friendliest, helpful, and ENJOYABLE dealership AAA+++. My wife who does not like to car shop, enjoyed dealing with this dealership and the courtesy style they demonstrate to all their customers, Keep up the great work - - More

Usually a visit for auto service is not something to look forward to, but our experience Jan 11, 2014 could not have been easier or more pleasant. Richard Biehl was friendly and welcoming to my husband and m forward to, but our experience Jan 11, 2014 could not have been easier or more pleasant. Richard Biehl was friendly and welcoming to my husband and me, but more important he was efficient with the paperwork and knowledgeable about our specific needs. He knew we were facing at least a 2 hour wait for service, and he went the extra mile to arrange a shuttle to take us to the theater in time to catch a movie we had been wanting to see for some time. We were also picked up right on time and when we got back to the dealership, there was our car waiting for us, newly washed and work completed. We also were impressed with the waiting room, which offers free wi-fi and has that nice coffee shop and comfortable chairs scattered about. More

Steve Hewitt went the extra mile to help my wife and I find the car we wanted. We arrived at the dealership intending to check out some cars. The Toyota Corolla we had (which we bought at Heartland) pro find the car we wanted. We arrived at the dealership intending to check out some cars. The Toyota Corolla we had (which we bought at Heartland) proved to be too small especially with my wife about to receive a mobility scooter. I liked the Highlander Hybrid, but it was a bit too rich for our budget. Steve suggested a Venza, and brought one into the showroom floor for us to look at. We went for a ride, and decided this was the car for us. Jamie Brown helped immensely with the financing and got a loan for us with Kitsap Credit Union (where we bank). We went home in our new Venza very happy. More

Boy, does my garage look good with that 2014 Toyota XLE. What a pleasant surprise to have salesmen listen to what I am saying and then go and find it for me. No pressure to settle for a car that was not w What a pleasant surprise to have salesmen listen to what I am saying and then go and find it for me. No pressure to settle for a car that was not what I wanted. Deliver they did and with a smile. Heartland Toyota, you have a superb staff of employees. It seems like your employees compliment each other I was fortunate to have been able to work with both Patrick Fendley and Steve H. Both of them have offered to assist me with Blue Tooth hookup and both promised to help me in the weeks to come as I have more questions. We seniors are sometimes not as comfortable with electronics as the younger generation. I do plan to attend the new car workshop. By then, I will have questions as well as be able to hear what other new Toyota owners are experiencing. More

I've had both my Toyotas serviced here since new. That's 10 years now. Service work is always performed at the scheduled time and is ready to go at the promised time. The cost is always the quoted co That's 10 years now. Service work is always performed at the scheduled time and is ready to go at the promised time. The cost is always the quoted cost or less and I have never needed to have any work re-done. How can you improve on that ? There should be a way to give these people a "6" rating. If it's possible, get Mike Maier to assist with your service. You'll be glad you did. More

Very happy with my new Toyota Avalon. I had done my research prior to coming in. I knew what I wanted and Jason Habenicht was great to work with. We had a list of wants within a certain price range and research prior to coming in. I knew what I wanted and Jason Habenicht was great to work with. We had a list of wants within a certain price range and he went above and beyond to help us get almost everything that we wanted. More

The lease on our 2011 Prius was coming to an end, and we knew all we wanted was the exact same car again. No games, no mathematical mumbo jumbo, no "let me go talk to my manager." Jason Habenicht "got us" f knew all we wanted was the exact same car again. No games, no mathematical mumbo jumbo, no "let me go talk to my manager." Jason Habenicht "got us" from the get go. Within minutes he showed us the car, and he made the paperwork a breeze. Once he knew that we wanted to be in and out as quickly as possible, he made it happen by literally sprinting around the dealership. We left with a shiny new Prius for a lower monthly payment and no money down -- can't complain about that! More

On 11 December 2013, Heartland Toyota did a 5,000 mile check-up on my 2010 Lexus GS 350AWD. Mr. Aaron Smith (Assistant Service Manager) promptly greeted me and welcomed my arrival. He was courteous and check-up on my 2010 Lexus GS 350AWD. Mr. Aaron Smith (Assistant Service Manager) promptly greeted me and welcomed my arrival. He was courteous and friendly throughout the service process and provided status/information on my car as needed. Thank you Heartland Toyota Managers for having a professional employee. Sincerely, Isidro C. Yaptinchay. More

I particularly enjoy being assisted by Mr. Ricky Salt. He is very professional, friendly and responsive to issues. He is a credit to the dealership. He is very professional, friendly and responsive to issues. He is a credit to the dealership. More