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Heartland Toyota

Bremerton, WA

4.7
2,536 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,536 reviews

March 26, 2014

A Special Thanks to Brittney for making it a Pleasure to buy a New Highlander, I Highly Recommend Brittney for professional attitude. Rev Brian Clark More

by haniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Benway
Mar 26, 2014 -

Heartland Toyota responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear that Britney helped to make your car-buying experience a pleasure. Visit us on Twitter and Facebook for access to our exclusive specials. Have fun driving your new Toyota Highlander. Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

March 25, 2014

We have bought 7 automobiles from Heartland and James Alameda has been our salesperson for everyone. He does his utmost best to get the deal we are satisfied with. And we always come back to him. He real More

by jmlbjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Alameda, James Alameda
Mar 26, 2014 -

Heartland Toyota responded

First, I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. James Alameda’s sales excellence is always consistent, and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

March 25, 2014

I went to Heartland Toyota for an oil change. Brent Baird was extremely professional and helpful. He knew I was short on time, and he made sure my car was serviced in the time promised. He checked ba More

by jillcc98110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Baird, Brent Baird
Mar 26, 2014 -

Heartland Toyota responded

Thank you for writing about your visit with us! I am happy to hear that Brent Baird was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

February 19, 2014

1-14-2014, James Alameda, my sales consultant, and very good Friend has made our last Now "6" purchases easy and fast, He showed Lori a new 2013 RAV 4 and she fell in love with it, He even went so far as t More

by Deepsea69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Alameda, James Alameda
Feb 19, 2014 -

Heartland Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. We are so glad that we have earned your repeat business. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

February 17, 2014

In 2012 I went to Toyota to buy my dream car. I had no idea what I was getting myself into. I had never bought my own car before so I was really nervous. I didn't want to be pressured or pushed to buy som More

by Hblackwell23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Magill Brent Baird , Shawn Magill, Brent Baird
Feb 18, 2014 -

Heartland Toyota responded

Thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Heartland Toyota Scion team, and we all strive to provide excellent service! Brent Baird will be proud to hear that he was outstanding in providing you service at your recent visit with us. We look forward to seeing you again in the future. Thanks, Tom Diefendorf General Manager 360.377.1200, tdiefendorf@heartlandtoyota.com

February 13, 2014

Michael Maier at Toyota in Silverdale Hearland is the best man I have ever worked with..He explains everything to me and does it on time and perfect..This is our third Toyota Prius and we will buy anothe More

by JoyceRudolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Maier He is just great
Feb 14, 2014 -

Heartland Toyota responded

Joyce and Alan, thank you for taking the time to share your feedback. Each employee is a valued member of the Heartland Toyota Scion team, and we are proud to know that Michael did a great job on your recent service visit! We are happy as well that we have earned your repeat business.We look forward to seeing you again in the future. Have fun driving your Toyota Prius. Sincerely, Tom Diefendorf General Manager 360.377.1200, tdiefendorf@heartlandtoyota.com

February 13, 2014

Mike is very friendly and professional. I am always pleased with the service done in my car. I would recommend Toyota heartland to all my friends. More

by Filipinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maier
Feb 14, 2014 -

Heartland Toyota responded

Filipinas, we sincerely appreciate your feedback. Each employee is a valued member of the Heartland Toyota Scion team, and we all strive to provide excellent service! We are happy to know that Mike Maier was very friendly and professional to you on your service visit. We look forward to seeing you again in the future. Thanks for your recommendations. Sincerely, Tom Diefendorf General Manager 360.377.1200, tdiefendorf@heartlandtoyota.com

February 12, 2014

This girl is amazing I love my service everytime I bring in my Camry, I've referred all my friends and they get the same experience, love love love that she strives in excellence every time More

by mprine84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra black
Feb 13, 2014 -

Heartland Toyota responded

We would like to thank you for taking the time to write about your experience at our dealership.  Each employee is a valued member of the Heartland Toyota Scion team, and we are happy to hear that Alexandra was amazing during your recent visit! We look forward to seeing you again in the future. Thanks again and have fun driving your Camry! Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

February 06, 2014

After the wonderful experience of buying our Limited Highlander from James Alameda back in 2005, we were determined to work with James when it was time to trade in on a new model. We also made sure tha More

by 19rosebud51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Alameda, James Alameda
Feb 07, 2014 -

Heartland Toyota responded

Your fantastic review was quite a refreshing read! Congratulations on your new 2014 Toyota Rav4; I am sure you are continuing to enjoy it. I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Heartland Toyota Scion. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

February 04, 2014

As always, I was very pleased with my visit to the service department. Scott is an exceptional service adviser and I will continue to deal with him when I take my Toyota Avalon in for service. He is a More

by Alison Bowling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Moritz, Scott Moritz
Feb 05, 2014 -

Heartland Toyota responded

Alison, we sincerely appreciate your feedback.  Each employee is a valued member of the Heartland Toyota Scion team and we all strive to provide excellent service!  We look forward to seeing you again in the future.  Thanks again and enjoy driving your vehicle! Sincerely, Tom Diefendorf General Manager 360.377.1200, tdiefendorf@heartlandtoyota.com

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