Heartland Toyota

Repair of 2001 Toyota Rav4 I had my 2001 Rav4 towed from Gig Harbor to Heartland Toyota two weeks ago on May 2nd. Mr. Baird happened to be the person I had talked to prior to t I had my 2001 Rav4 towed from Gig Harbor to Heartland Toyota two weeks ago on May 2nd. Mr. Baird happened to be the person I had talked to prior to the vehicle being towed and during the conversation I felt very confident that I had the right person who would take care of my vehicle's problems. During the next week, after the part was ordered and received, he called to inform me that everything now checked out great with a new battery and water pump along with an oil change having been completed. I would not hesitate to again take my Rav4 into this dealer. Mr. Baird's knowledge and professionalism has been greatly appreciated during the recent / successful service of my car. More

Friendly fast service I went to get my truck serviced during my work so needless to say I was in a hurry. The service person was friendly and efficient she called me right I went to get my truck serviced during my work so needless to say I was in a hurry. The service person was friendly and efficient she called me right over and got me out of there in a timely fashion. I recieved the same service when I picked my truck up. She got me out of there with Minimal horsing around. Job Well Done! More

Great job! Ashley holmberg did an amazing job at reaching out to me. The day after I went on the website she contacted me and so easily convinced me to come in t Ashley holmberg did an amazing job at reaching out to me. The day after I went on the website she contacted me and so easily convinced me to come in to check out the scions that were available. The next day I went to the dealership and met joshuah habenicht, without feeling any kind of pressure or force to purchase a car I had already made my mind up just from how helpful he was. I told him that I wanted him to do everything he could to have me drive off the lot with a 2014 scion tc that day. He did everything and some. I am beyond thankful for him and the Toyota team at this dealership. I am more than impressed with their performance and customer service. Thank you, Cassie turnbull More

Always Satisfied For years I was reluctant to take my car to a dealer for repairs, due to the fact most charged more than a small auto repair business would. I have no For years I was reluctant to take my car to a dealer for repairs, due to the fact most charged more than a small auto repair business would. I have not found this to be the case with Heartland Toyota. I own a Toyota Prius and a Volvo XC-70, with me bringing the Prius to Heartland for service routinely. When the XC-70 came due for its 60k service I contacted Heartland to see if they would service this vehicle to avoid my driving all the way to Tacoma. Heartland did the service as promised and as quoted. Richard Wessel even reminded me of the military discount Heartland offers--which I had forgotten to ask about--saving me over $100. This is another example of the great service and care Heartland provides its customers. More

Great Experience from Start to Finish We were looking for a new hybrid Camry. Truthfully we didn't know anything about Heartland Toyoda. We communicated with Susan Sanchez and this began We were looking for a new hybrid Camry. Truthfully we didn't know anything about Heartland Toyoda. We communicated with Susan Sanchez and this began a pleasurable experience in getting our Camry. We next met James Alameda who helped us get the exact vehicle we wanted. James was friendly, knowledgeable, and enthusiastic! Finally Amy Lounsbury made signing the check over almost painless. Thanks to these three people for helping us get the car we wanted. More

Good experience at Heartland Purchased a new Tacoma Access Cab truck from Heartland with assistance from sales rep. Richard Biehl. Based on prior new car purchases we were prepare Purchased a new Tacoma Access Cab truck from Heartland with assistance from sales rep. Richard Biehl. Based on prior new car purchases we were prepared for the usual unpleasant experience that goes with buying a new vehicle. However, to our surprise there were no unpleasantries involved at all. Richard was very professional, friendly, knowledgeable and helped us get the exact truck we wanted at the price we were expecting and prepared to pay. Everything was exactly as promised. More

THE BEST PLACE TO BUY A NEW or USED CAR &TRUCK A letter I emailed to the General Manager Hello Tom, Please tell all your staff at heartland Toyota they do an EXCELLENT job; During my 30 A letter I emailed to the General Manager Hello Tom, Please tell all your staff at heartland Toyota they do an EXCELLENT job; During my 30 + years of working in a family business & law enforcement, I have purchased a lot of vehicles for the business & the departments. Now medically retired, I am enjoying all the wonderful things of Life. I am not a fan of attorneys or car sales places hahaha, BuT I am glad I found Heartland Toyota, Great place to deal with - from purchase to service and nice cafe. - - -and the bathrooms are spotless. Please Thank my sales person James Alameda (go Raiders - hahah), Please Thank Chuck Scott for making the deal work, and Please Thank Jamie Brown for getting the kids through all the fun paper work and taking care of the finance dealings - - - THEY ALL DID AN OUTSTANDING JOB, which made my daughter and her friend smile and excited about their new-used Toyota 4 runner - - which happen to be the same color and style that I just bought my wife a few months a go from your place -- - - my grandson thinks it cool - - same color - - one with monster tires, and the one that grandma & grandpa enjoys driving, while taking him places all the time. This would not of happen with out the wonderful people at Heartland, - - PLEASE TELL THEM THANK YOU, ps - - your cafe is wonderful, service is great - - -Scott Mortiz does an excellent job taking care of all of us and our 4 Toyota vehicles . Thank you for having such a wonderful car dealership, Mark Skaff note - this is my 3 vehicle purchased in the past 3 months - - 2 new & 1 used More

Fun buying a car. What?!! I had a great time with James buying a Tacoma yesterday. Just a down to earth, humble and funny guy serving others. Yes I said serving others. Everyon I had a great time with James buying a Tacoma yesterday. Just a down to earth, humble and funny guy serving others. Yes I said serving others. Everyone at the dealership obviously had a great deal of respect for James. I can see why. He is knowledgable, friendly and candid about pricing. I had a great time with James buying my first brand new car off a lot. I am pleased with the car and I wish him continued success. Sincerely Will More

Buying a Toyota RAV_4 We were looking at the ads for Toyota online and in the paper and wanted to go see the RAV4but I had surgery on my foot and had to wait until I could We were looking at the ads for Toyota online and in the paper and wanted to go see the RAV4but I had surgery on my foot and had to wait until I could walk with my foot in a protective boot. We were greeted at Heartland Toyota by Jason and Doc they made me comfortable and at ease. I was very impressed by Docs knowledge of the RAV4 he took his time with us answered all the questions we ask. We had lots of fun during the process of buying the car. I have never been treated so good in an auto dealership as we were by all of the people we worked with at Heartland. We would like to thank them for making everything a fun day to remember. I will recommend them to our friends. More

All around a pleasant experience. From sales to financing to signing everyone was professional, efficient and expedient. This dealership is knowledgeable and has a great inventory to choose from. financing to signing everyone was professional, efficient and expedient. This dealership is knowledgeable and has a great inventory to choose from. More