Heartland Toyota
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 2,648 reviews
Excellent Dealership With Great Employes Onboard. I like to say Thank You Very Much to my sales rep Rabar Ali, and his team work employed for helping me with new Car. I like to say Thank You Very Much to my sales rep Rabar Ali, and his team work employed for helping me with new Car. More
Should be 2015 Dealership of the Year. Five Stars Rabar Ali was highly recommended as the person I should work with at the Toyota Dealership when I was looking for a trade for my car. At a time in ou Rabar Ali was highly recommended as the person I should work with at the Toyota Dealership when I was looking for a trade for my car. At a time in our world where we sometimes forget to give credit where it is earned, I did not want to go another day without writing this review. Rabar's professionalism, knowledge, patience and 'no pressure' attitude brought me comfort during my experience. He LISTENED and asked questions about my needs/wants/concerns. I felt that what I wanted was his main objective and he kept his focus on me as his customer. I am more than pleased with my purchase feeling it was a 'win-win' situation for all. This dealership must be doing something right as everyone I came in contact with was happy to be there. More
Very professional I have negotiated many deals both personally and in my profession, and it is refreshing to work on a deal that feels "win-win" for both parties. I sen I have negotiated many deals both personally and in my profession, and it is refreshing to work on a deal that feels "win-win" for both parties. I sent out a broad search for my vehicle, and spoke with several dealerships. Heartland stood out both in price as well as a professional presentation of information. Everyone I spoke with was very responsive, respectful, patient with my many requests. Amanda Centeno, the Internet sales coordinator really sealed the deal for me with her positive, friendly, professional demeanor. Rabar and Kevin were so nice and spent a lot of time talking over my car with me. Have I said "professional" enough times? I stress the word because I was so impressed with the team- even when I pushed them as hard as I could for my deal, they didn't get upset, and calmly told me no when it was appropriate. I think having such a team is a reflection of good management. I was reluctant to drive as far as I did for my car (from Seattle) but now I couldn't be happier. I would recommend this dealership and Rabar / Amanda without reservation. More
Great experience. Thank you Bought a used vehicle. Very impressed with the excellent customer service by Rabar Ali. His professional help and assistance was what stood out. Th Bought a used vehicle. Very impressed with the excellent customer service by Rabar Ali. His professional help and assistance was what stood out. Thank you More
Rabar the guy who sold me a car I saw an add on Craig's list for an 04 Tacoma. Proceeded to the dealership to see if this was the truck for me. I was greeted at the front door with a I saw an add on Craig's list for an 04 Tacoma. Proceeded to the dealership to see if this was the truck for me. I was greeted at the front door with a smile. Service was a bit slow but the employees made it a little more bearable for being extremely helpful. Saw the truck truck and gave it a visual inspection myself and talked to the mechanic who was working on it. He said it was in very good condition with low miles. Test drove it and bought it and took it right to the mountains to test it out. By far the best truck I've owned. More
Excellent professional service This dealership went out of their way to make this car buying experience a good one. Rabar and Miles didn't rush or harass us at all. They were super This dealership went out of their way to make this car buying experience a good one. Rabar and Miles didn't rush or harass us at all. They were super kind to our kids and offered them snacks and balloons to keep them happy and entertained while we considered our options. While they took our offer back to work out some prices and quotes they gave us lunch so we could eat and not have to leave the dealership and come back later with tired cranky kids. The service team was able to offer us an active duty military discount for my husbands service which is really amazing. They offered to help carry our things around room to room as we moved through the process. The finance consultant had a great sense of humor and did a good job showing us the importance of the extra coverages. This was a smooth and overall pleasant experience. I would highly recommend this dealership and Rabar/Miles to our friends and family to come purchase a car here, it was excellent service. More
I needed a vehicle I went to the dealership after hours just to take a peek at new trucks with no sales pressure. Rabar Ali was just leaving the dealership, and he came I went to the dealership after hours just to take a peek at new trucks with no sales pressure. Rabar Ali was just leaving the dealership, and he came over to talk to me, actually got some keys and unlocked a few trucks, no pressure, just a friendly offer to answer my questions and let me sit in a few rigs. I opted to look at a used truck, but didn't want to drive it after dark. After the weekend, he called me and invited me to come and drive the truck, which I did. He allowed me to take it to a friend to check it out, and I kept it for a couple hours, very impressed with Rabars kindness, and the truck was really nice. I bought the truck, I did not feel pressured in any way. I am now a very happy Toyota Tundra owner. More
Honest and true We have bought 10 cars from James A over the years and plan on continuing to do so he always does what he says he will do and goes over all the system We have bought 10 cars from James A over the years and plan on continuing to do so he always does what he says he will do and goes over all the system in the vehicle, plus he has a great personality, and we love him. You the man James :-) More
Amazing experience! I went into this dealership today not knowing what to expect. This is my first car buying experience, and I was nervous about the process. We were ref I went into this dealership today not knowing what to expect. This is my first car buying experience, and I was nervous about the process. We were referred by a friend to work with Rabar, and he was absolutely amazing. He listened to what I wanted and needed, he made myself and my 2 1/2 year old extremely comfortable (even offering complimentary drinks and snacks from the cafe), and went right to work. I was shocked when he asked me to look at a 2015 car, thinking I would never be able to afford that. Well, I drove off the lot with my dream car! Rabar and Shawn (in financing) made this happen for me and I couldn't be happier. More
Amazing service I recently purchased a 2004 Toyota Camry from Heartland Toyota. Rabar went above and beyond to help me and my young daughter get into a safe and relia I recently purchased a 2004 Toyota Camry from Heartland Toyota. Rabar went above and beyond to help me and my young daughter get into a safe and reliable vehicle that was within my budget. He treated us like family. I will be purchasing all future vehicles from Rabar and Heartland Toyota More















